Nurses need to communicate with patients in the ward frequently, understand the patient's condition, understand the patient's doubts and solve the patient's problems in time. Next, I will bring you a personal nursing summary essay, I hope you like it.
Personal nursing work summary 1 Time flies, 20__ years have passed. Looking back on the past year, I can't help feeling a lot. In this year, under the care and direct leadership of the hospital leaders, department directors and head nurses, and with the care and help of colleagues, we studied our business assiduously in line with the service tenet of "all patients are the center, all patients are the center". Strive to improve theoretical knowledge and master various clinical operation skills, give full play to post functions, adhere to high standards and strict requirements on the principle of "obeying leaders, uniting comrades, studying hard and working hard", and always put "safety first" in the first place. The nursing work assigned by hospital leaders at all levels has been well completed, and with the care, support and help of comrades, new progress has been made in thought, study and work. The work is summarized as follows:
First, in the ideological and political aspects, actively support the hospital's policies and regulations.
Patient-centered, strictly follow the standards of an excellent qualified nurse, treat patients as relatives, adhere to quality as the core, take patient satisfaction as the standard, and firmly establish team spirit.
Second, actively learn new technologies and new businesses.
As a surgical nurse, I strictly implement various operating procedures in my work, abide by the rules and regulations of hospital departments, always pay attention to maintaining the concept of sterility, treat my work seriously and responsibly, be meticulous, work overtime, establish a high sense of collective responsibility and honor, unite with comrades, and put work first in everything. Provide patients with a full range of quality services.
Third, we should be proactive in our work.
Strict control, rigorous and meticulous, put an end to mistakes and accidents. In this year's work, I will overcome all my shortcomings, learn from each other's strong points, guard against arrogance and rashness, constantly improve myself and improve my professional level, and strive to achieve brilliant results in by going up one flight of stairs in all aspects in the new year.
Fourth, in order to do a good job in basic work.
I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.
Five, in strict accordance with the law, and constantly strengthen the construction of work style.
Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work. At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.
In the next 20__ years, I will continue to carry forward the spirit of the past year, do my job well, be anxious about the patient's urgency, be responsible for the patient, and never make the patient's condition worse because of my reasons. I will be absolutely responsible for my work. This is the least a nurse should do to save lives.
As a nurse, I am always aware of the heavy responsibility on my shoulders. I won't discredit the hospital, it will only inspire me to work harder. I will also be strict with myself in my life, and I believe I will make my due contribution to the nursing cause of mankind!
The second part of the summary of personal nursing work fully shows that nursing work is an important part of hospital work and another wheel to ensure medical safety and quality service, so the quality of nursing is closely related to the rise and fall of medical disputes. It is particularly important to strengthen nursing quality management and improve nursing quality. The head nurses in all departments have strict management and are handsome everywhere. Since the implementation of the comprehensive target responsibility system, they have worked overtime, taking the lead and being a good red housekeeper. Give full play to the bridge role among nurses, patients and leaders, and make great contributions to ensuring efficient and high-quality service of hospital nursing work.
Strengthen quality control, strictly implement the system and check carefully. Dean Cai, director of the nursing department, irregularly checks and supervises the work quality of each department once a week, closely cooperates with the quality inspection department, comprehensively checks the nursing work once a month and gives timely feedback, and the head nurse checks and records the work quality of each department 2 ~ 4 times a week.
Strengthen the management of critically ill patients. Nurses should be proficient in nursing first aid technology, rescue procedures and the use of rescue medical equipment, which improves the success rate of rescue of critically ill patients. There is a special person responsible for the management of emergency medical devices, and the intact rate of "four decisions" and "three timely" emergency medical devices reaches 100.
Strictly implement the check system and nursing operation procedures, reduce the occurrence of errors and accidents, strengthen basic nursing, so that the qualified rate of basic nursing basically reaches 100, and the incidence of bedsore is zero.
Strengthen ward management, make the nursing unit clean and tidy, and strive to create a clean, tidy, quiet and comfortable rest environment for patients under the poor external environment.
Carry out holistic nursing in depth, give full play to the subjective initiative of the responsible nurse, carefully check and organize the head nurses in the whole hospital to make rounds with each other, especially strengthen the work of admission introduction, discharge guidance, nursing plan, implementation of nursing measures, and investigation of patients' satisfaction with the responsible nurse, which greatly enhances the sense of responsibility of nurses.
Strengthen the management of writing quality of nursing documents, and the head nurse earnestly conveys, helps and guides young nurses to improve the quality of nursing medical records. The qualified rate of nursing forms reached 97. 19.
The nursing department carefully organized the nursing safety work meeting, summarized, analyzed and found the shortcomings and hidden dangers of all subjects in the hospital, strengthened the nursing safety management, prevented unburned, and made the nursing work in place with high rate.
In daily work, we should mobilize nurses to feel the responsibility of work, advocate paying attention to regulating negative emotions and work pressure to create a safety culture atmosphere, constantly improve nurses' professional quality, and cultivate and influence nurses' beliefs and attitudes towards safety nursing, so as to promote the development of safety nursing behavior and reduce the occurrence of errors and accidents. Although the safety of nursing safety culture is not the work center of the hospital, it affects the work center. Medical errors and accidents not only cause huge losses to patients and their families, but also make the reputation of the hospital decline in society and patients lose their sense of security. In the medical process, medical staff, especially nurses, have the most opportunities to communicate with patients, and nursing work is busy, trivial and repetitive, and there are many opportunities for nursing mistakes. How to create a nursing safety atmosphere and try not to make or make fewer nursing mistakes has always been an important problem that puzzles nursing managers.
1, cause analysis
(1) Nurses have a weak sense of responsibility and stay in nursing operations such as injection, medicine distribution and bed making. They should finish their duties as soon as possible and sit down to rest or get off work as soon as possible.
(2) Young nurses have not entered the department for a long time, and they are not familiar with the specialized operation process or specialized knowledge.
(3) The lack of nursing staff, the continuous improvement of nursing quality requirements, and the increasing psychological pressure of nursing staff.
Step 2: Countermeasures
(1) Define the clients and realize the work responsibilities. First of all, let each nurse make it clear that the object of nursing work is the person who has only one life. It is the unshirkable responsibility of nurses to cherish the heavy responsibility and respect people's health rights and dignity. For nurses, in all nursing technical operations, patients' safety should be put in the first place, and strive for perfection and meticulous work attitude should be advocated, so that every nurse can start to realize self-awareness and realize the responsibilities and obligations of work.
(2) Establish the concept of regarding quality as life, ensure the safety of nursing, establish a nursing quality monitoring book, combine the head nurse's rounds at least four times a day, conduct a planned comprehensive inspection according to the quality of nursing every week, summarize the inspection results every week and every day, give timely personal feedback and timely repair to the nursing problems that need to be solved, and never tolerate nurses who are lax in thinking and knowingly commit crimes. If any nurse is found not to wear a mask during aseptic operation, it will be dealt with seriously, and the bonus will be deducted immediately, and it will be checked at the branch meeting, so that every nurse can clearly understand that she does not violate the system, always keep in mind her responsibilities, strengthen her self-cultivation and caution, and provide safety guarantee for patients.
(3) Encouraging nurses to work as a team and attracting intentional attention is the direction and concentration of psychological activities on an object, which can be divided into intentional attention and unintentional attention. Nurses must be in a state of intentional attention at work, so as to ensure that they can concentrate on completing nursing tasks. However, long-term intentional attention will make people feel tired, leading to the phenomenon of "turning a blind eye, turning a blind eye", which will lead to mistakes and accidents. Therefore, we should encourage and cultivate nurses' spirit of unity and cooperation, advocate mutual reminding and mutual supervision in busy work, set up a nursing quality inspection team, divide nursing inspection into four parts: nursing documents, disinfection and isolation, basic nursing and environmental management, and drug management, make a written and oral summary report on the inspection results, and find out potential safety hazards in time. Except for mistakes, grades are not linked to the end-of-month assessment and bonus.
(4) Advocating humanistic care to reduce the pressure of nurses from all aspects as much as possible. If a person is in a depressed working environment for a long time, his enthusiasm and initiative will be restrained, his attention will be distracted and his reaction will be inaccurate. Therefore, as a manager, we should fully understand the temperament and personality characteristics of nurses, rationally arrange manpower, use talents, mobilize the enthusiasm of nurses, give full play to their personal potential, and let every nurse feel the happiness of working in the department. Such as "You have worked hard", "Thank you", "You have done a good job" and "Keep working hard". They are good at discovering and affirming the advantages of nurses, and their shortcomings are mainly individual reminders. They rarely criticize in public, strive to protect nurses' self-esteem, constantly solicit nurses' opinions on nursing work, adopt good suggestions, and praise them at regular meetings, so that nurses have a sense of responsibility, belonging, enthusiasm and self-motivation. Such as travel and vacation, create a harmonious, United and friendly working atmosphere, reduce stress and negative emotions, and reduce accidents.
(5) According to the characteristics of undergraduate majors, organize undergraduate business study in a planned way, continuously improve professional quality, and ensure nursing safety for * * * months. Nurses are required to be familiar with the rules and regulations of undergraduate subjects, the responsibilities and operation procedures of each class, and the routine nursing of specialized subjects, so as to master the operation from proficiency to proficiency, standardize, quickly and write nursing medical records, and cultivate the ability of keen observation of illness and the ability of rescue and emergency response of critically ill patients. Nurses of _ _ need to skillfully use nursing procedures to implement holistic nursing. Health education, psychological care, familiar with the rescue procedures of cardiopulmonary cerebral resuscitation, and the application of ECG monitoring system. Nurses with more than X years' experience are required to be able to identify ECG of various arrhythmias in cardiology department, arrange corresponding nursing rounds, strengthen and learn professional knowledge, and encourage nurses to sum up experience and write papers. In addition, nurses are encouraged to take advantage of the opportunity of self-taught junior college or undergraduate course to take care of them in shifts, so as to improve the quality of nursing and the theoretical level of nurses and establish "promising talents and positions".
Results By creating nursing safety culture, every nurse can improve her consciousness and reduce mistakes. There were no serious mistakes and nursing disputes in the first half of this year, and only X mistakes did not cause adverse consequences to patients. Nurses' working atmosphere is relaxed and negative emotions are reduced.
Time flies, 20 years have passed. Looking back on the past year, I can't help feeling a lot. Over the past year, under the care and direct leadership of the hospital leaders and head nurses, and with the care and help of my colleagues, I have studied my business knowledge diligently, strived to improve my theoretical knowledge, mastered everything, and adhered to the service tenet of "all patients are the center, all patients are the center". The nursing work assigned by hospital leaders at all levels has been well completed, and with the care, support and help of comrades, new progress has been made in thought, study and work, which is summarized as follows:
First, be strict with yourself, consciously strengthen party spirit cultivation, and further improve party spirit cultivation and ideological consciousness.
Over the past year, I have adhered to the correct world outlook, outlook on life and values, and guided my study, work and life practice with the correct world outlook, outlook on life and values. I love my motherland and China * * * production party, and I have the confidence to win. Conscientiously implement the party's line, principles and policies and do a good job in socialist construction. Work actively, hard, not afraid of difficulties, conscientious, and make contributions in ordinary jobs.
Second, strengthen theoretical and professional study, and constantly improve their overall quality.
Strengthen your professional ethics. The professional ethics and ideological and moral level of nurses directly affect the quality and image of nurses. Therefore, after several times of clean government education and skills training a year, I understand that we should adhere to the principle of "honesty and self-discipline, strict law enforcement and enthusiastic service", take people's satisfaction as the fundamental starting point for doing a good job, always put the interests of the party and the people first, firmly establish the concept of loving the people and establish the image of "angels in white" in people's minds. Strengthen the "four selves", that is, "self-respect, self-examination, self-alarm and self-motivation", and give play to the initiative of nurses. I also pay great attention to the professional image of nurses. I pay attention to polite service in my daily work, adhere to polite language, be dignified in appearance at work, dress neatly, have my hair off my shoulders and don't wear heavy makeup? Don't wear high heels and ring shoes, be polite, have a kind attitude and have a standardized language. Under the careful guidance of the head nurse, I have made great progress and improvement in many aspects, insisted on nursing rounds for critically ill patients and three-basic training for nursing staff, and achieved excellent results in every technical operation examination organized by the nursing department. In one year's work, we can always adhere to and implement the service concept of "taking patients as the center and quality as the core" and improve our own quality and emergency potential.
Third, work hard and finish the task on time.
I will combine the theoretical knowledge I have learned before with the actual clinical work, so I must be strict with myself in my usual work and consult more teachers. On the other hand, I will study hard in my spare time to understand the essentials. I remember I didn't get used to it when I first came here, but I wasn't afraid of things I hadn't done before. In order to do a good job and obey the arrangement of the leader, I am not afraid of trouble. I asked the teacher, learned from my colleagues and explored my own methods. In a short time, I became familiar with the work of pediatrics, understood the responsibilities of each class, defined the procedures and direction of work, improved my work potential, formed a clear working idea in specific work, and was able to carry out my work smoothly and skillfully.
With the goal of "doing better", we have cultivated innovative consciousness and successfully completed the following duties: assisting the head nurse in ward management and sorting out medical documents. Seriously receive every patient, treat every patient as his friends and relatives, and always put yourself in others' shoes. Do a good job in writing medical documents. The writing of medical documents needs to be serious and responsible, with a correct attitude and clear thinking. I seriously study the writing standard of department documents, and carefully write ordinary care records, critical care records and rescue records. Observe and keep in mind the three basics (basic theory, basic knowledge and basic skills) and three strictness (serious attitude, strict requirements and strict methods). In order to improve the theoretical and operational level of each nurse, the nursing department conducts theoretical and operational examinations every month, setting high standards for their work. Work attitude should be correct, "the doctor is the heart of parents". I take it as my duty to do everything possible to alleviate the pain of patients. I hope all patients can recover soon, so every time I enter the ward, I spare no effort to encourage them with limited time, patiently help them understand and establish confidence in overcoming the disease, and silently pray for their early recovery. Love your job, be able to treat every job correctly and seriously, devote yourself to your work, serve everyone enthusiastically, abide by labor discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to your post, need to work overtime on time, and ensure that the work can be completed on time. Do it well before starting work,
Give priority to all the work in time, achieve the expected effect, complete the work with good quality and quantity, and have high work efficiency. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, I have made great progress in my work, created a new situation in my work and made due contributions to the people's cause.
Of course, I still have some shortcomings to improve. For example, in study, sometimes I feel impetuous, I feel that I have too much to learn, and I am impetuous, especially when I encounter setbacks, and I can't handle it calmly. At work, sometimes the standard is low. Although I can basically perform my duties and obligations, my initiative needs to be further improved, which is what I need to improve and improve in the future. In the past year, I thank the hospital leaders and head nurses for their education, guidance, criticism and help, and my colleagues for their concern and support. Looking back on the past, there have been many advances and improvements, but there are also some shortcomings; Looking forward to the future, we should carry forward our own advantages and overcome our own shortcomings. Contribute to the perfect tomorrow of the hospital!
Summary of personal nursing work mode Article 5 Under the correct leadership of hospital leaders and nursing department, with the aim of taking patients as the service center, all the work in _ _ years has been successfully completed. Good economic and social benefits have been achieved. The working scenarios of our department are summarized as follows:
First, give full play to the role of nursing quality control group
The quality control team of the department conducts quality control on the nursing of the department every month. When nursing mistakes are found, correct, discuss and put forward corresponding rectification measures in time, so that every nurse can learn lessons and continuously improve the quality of nursing. In view of the large number of young nurses in wards, lack of experience in dealing with sudden disputes and weak legal knowledge, we should strengthen the training of nurses' communication skills with patients and the study of legal knowledge.
Second, solicit opinions extensively and earnestly improve the work.
Hold a symposium on public holidays every month to discuss, solicit opinions and suggestions from patients and their families, understand patients' feelings, answer questions in time, and strengthen communication with patients. Departments praise and reward nursing staff with good quality and service, investigate and rectify service complaints in time, and constantly improve their work. The head nurse insists on irregular rounds several times a day to understand the needs, opinions and suggestions of patients and improve their work in time.
Three, actively promote quality nursing service and overall nursing responsibility system.
(1) After developing high-quality nursing service, electronic medical record writing was realized, which reduced the writing time of medical records, returned the time to patients, improved the nursing quality and made patients feel very satisfied. After the implementation of holistic nursing on duty, the nurse on duty can know the patient's condition in this area, find out the shortcomings in medical work in time and correct them in time, so as to avoid mistakes. Seriously put basic nursing in place.
(2) Strengthen the safety management of wards: In the Department of Gastroenterology, most of them are middle-aged and elderly patients. When they are admitted to the hospital for education, they emphasize the importance of safety and post warning signs to prevent falls on all beds to guide patients to use bed bars and pagers correctly. When using the warm water bag, put a towel outside to avoid scalding. Nurses patrol wards in time, find patients' needs and meet them, and guide patients to use toilets correctly. For patients who can go to the toilet by themselves, take "three steps" to get up, that is, lie 10 second, sit 10 second, stand 10 second, and then walk to prevent dizziness and fall caused by sudden change of body position.
(3) Patient satisfaction has been improved. Nurses on duty are often praised by patients and their families, and department nurses have also received letters of commendation from patients.
Four, conscientiously implement the rules and regulations, especially the three checks and seven pairs. Improve nursing quality and ensure nursing safety.
(1) adhere to the check system, the nurse on duty checks the doctor's orders at noon every day, and the nurse checks the implementation of the doctor's orders every week and makes records; Insist on bedside handover of critically ill patients to prevent complications, and no major nursing mistakes have occurred in the past six months.
(2) Strictly implement the system of isolation and disinfection, and the nurses are familiar with the configuration of various disinfectants. The thermometer is disinfected once a day, and the ultraviolet lamp irradiates the treatment room _ _ times a day. One bed, one towel, wet cleaning once in the morning, terminal disinfection of discharged patients, strict handover and registration of medical waste and domestic waste recycling, no cross-infection cases within half a year, and timely take various preventive measures to ensure nursing safety.
(3) Room nurses must dress neatly and do not wear jewelry at work. Do not wear high heels, service enthusiasm, charging standards, to provide patients with timely cost inquiry services.
Strengthen health education and publicity. Every quarter, the department calls patients to a health lecture hall to explain the etiology and treatment of specialized diseases and related nursing prevention knowledge, which won the enterprising response and participation of patients and their families, and also strengthened the deeper communication between patients, their families and medical care. The health bulletin board of the department also regularly publicizes disease-related knowledge to patients, and gives them guidance on relevant health knowledge and disease feeding skills.
Strengthen safety management and quality awareness. Nurses in six internal departments are well aware of the importance of medical quality and safety, and strive to strengthen nursing safety, so that the intact rate of rescue medical equipment reaches _ _. Identify, post, verbally publicize and explain various precautions for all patients wearing wristbands and the safety hazards in the ward, so as to eliminate all unnecessary safety hazards and medical disputes.
Strengthen technical training and improve service level. The training of basic knowledge, professional knowledge and communication skills has been strengthened, the operation behavior has been standardized, and monthly operation examinations and business lectures have been held, which further improved the theoretical level and operational technical level of nursing staff and effectively implemented the core system.
Despite the necessary achievements, there are still shortcomings. Nurses' propaganda and health guidance are not in place, nurses' medical record writing is not standardized, individual nurses' sense of responsibility is not strong, ward management is not in place, and department management skills need to be further improved.
In a word, the nursing staff in the department are of one mind, tackling difficulties, focusing on the overall situation of the hospital, strengthening the quality inside and shaping the image outside, constantly improving the level and quality of nursing services in the department, and effectively providing quality nursing services for patients.
I still remember when I first started working, I didn't have much enthusiasm in my heart, because the health school is my mother's! It's been more than five years now, and nursing is blank, but now there are many indelible memories. I used to be emotional or depressed because I didn't understand the little things at work, and I didn't even want to continue! I often hear that nursing work is noble and respected, but why do patients always have dissatisfaction with me? ! How hard our work is, the day shift and night shift are messy, and our legs are weak when we shuttle between wards. We must always be careful, check everything correctly and be foolproof. But with the passage of time, I have learned a lot: the job of a nurse is to care for, benefit, satisfy and recover patients as soon as possible! This is my job! What patients ask me is my shortcomings, not their unreasonable demands! If I don't even know the patient's needs and don't give them in time, it's my dereliction of duty. I'm not qualified to talk about the nobleness of my work! Only the recognition of patients is the highest honor!
Now I am not the impetuous one I used to be, but a steady, optimistic and positive one! The above is the contribution of the elders of patients who have criticized and guided me these days! They changed me, they made me mature, and they taught me how to be a better nurse.
In nursing work, we should talk while doing, and sometimes talking is more important than doing. Skills occupy a great factor in communication with patients. Nurse Chen, the responsible nurse in our department, has a deep "skill" in this respect, which makes people have to be convinced. After so many years of edification, I also have my own ideas. I think that to carry out nursing work smoothly, we must first gain the trust of patients. Trust is the basis of communication between the two sides and the most beautiful language between people. The eyes of trust can dissolve the ice of contradictions, and the tone of trust is enough to make people unforgettable. For children, trust is kindness in the eyes of mothers; For the elderly, trust is a burden on their shoulders, just like when the elderly can't carry it, their children take it and silently carry it on their shoulders. Take a few minutes to communicate with patients and their families, just like a mother puts her hand on her child's forehead, just like a child holding an elderly and sick parent on a bench for treatment. The warmth of trust exudes fragrance, warms each other's hearts and makes them feel that we are trustworthy. In the process of communication, we should pay attention to the artistry of language and avoid applying blunt medical terms. Be good at using nonverbal communication skills, use friendly eyes, be considerate, relieve patients' nervousness caused by nervousness, make patients actively cooperate with treatment, and finally get androgyny.
"Trust" is the best bridge between nurses and patients. Let's make this bridge stronger.