Generally, there are three channels: 1, call the customer service hotline on the shopping card of the mall for manual inquiry; 2. There is a personal shopping card with a website, which can be inquired by registered members on the website; 3. Ask at the counter of the mall.

First, shopping cards are relatively fashionable consumption cards in China. Whether in a supermarket or a shopping mall, you can choose a shopping card to settle your account. According to Bian Xiao, not only is there no trouble to change, but if you want to check the balance of the shopping card, you can go directly to the shopping center and call the cashier.

2. Shopping cards are issued according to major supermarkets and markets. Once they are issued, they are welcomed by merchants and group customers once they are promoted. So far, the shopping card has established a consumption network covering large department stores, supermarkets, restaurants, fitness, entertainment, medical care, physical examination and beauty, and a good service platform has gathered a large number of high-quality cooperative merchants.

Third, the shopping card is a multifunctional consumption card integrating catering, shopping and entertainment, and it is a kind of voucher. (At present, it is generally distributed to customers or as employee benefits). The denomination of this card is 100 yuan, 200 yuan, 300 yuan, 500 yuan and 1000 yuan. Generally, some large shopping malls and supermarkets have their own shopping cards (some are also called VIP membership cards, VIP cards and loyalty cards) for sale. For example, RT Mart, Jinrunfa, Times Supermarket, Su Guo, Agriculture, Industry and Commerce, Golden Eagle, Wal-Mart, Shopping Center, Carrefour and Lianhua all have supermarket shopping cards and vouchers for sale. Prevent citizens from exceeding the budget when using it, especially the living expenses given by parents to their children, and avoid the defects of unsafe cash and unreliable bank cards. Convenience: it is flexible and convenient to use, and the cardholder can transfer the shopping card to others. No matter who handles the card, it is very convenient to recycle it on the regular platform when the designated merchants can't use it up.

What if I lose my shopping card? It's best to ask in advance whether the card is anonymous when you apply for it. If you lose it, can you report the loss and reissue it? If you apply for an anonymous shopping card, you must keep it properly, and you should get into the habit of keeping shopping records and receipts when spending money. Once the shopping card is lost, the owner should immediately take the receipt and other evidence to actively negotiate with the merchant to discuss the best solution.