Hotels are divided into catering department, etiquette department, commerce department, housekeeping department, recreation department and other departments. As the name implies, you will know the meaning of their names. The recreation department mainly provides entertainment for guests.
The interviewer asked why he chose the department of recreation. What was the answer?
First of all, it should be said that recreation means health, happiness, recreation, outstanding people and national unity.
~ what does the recreation department in the hotel do ~
Recreation department is entertainment, bar, foot massage, sauna and so on. As long as it is entertainment, it belongs to recreation.
If you are a manager, how do you manage and plan the entertainment department?
What is the entertainment department?
What kind of position is a recreation attendant in the sports department? What do you mainly do?
Recreation department is also called culture and sports department, such as gym, swimming pool and ball stadium. These facilities belong to the recreation department, and what they do is also very detailed. There should be a front desk reception, whose duties include greeting guests, receiving guests, asking guests and checking out. Next to the sports facilities, it is necessary to protect the safety of guests and wipe the facilities. Even better, there are fitness coaches and teachers, belonging to the recreation department.
How about the hotel entertainment department? What do you mainly do?
Bathing sauna, KTV, nightclub, bar, table tennis, billiards, chess room, gym, video game hall, swimming pool, bowling alley, tennis court, golf course, etc. Different hotels set up different projects.
What does the director of recreation department do?
Recreation department is generally a place for entertainment, including gym, sauna department, kTV (performance hall), and there are many specific locations! Generally speaking, there are managers, supervisors, foremen, receptionists, cashiers, cleaners, waiters, plumbers and so on. In detail, there are also the following types: gymnasiums, fitness coaches and other sauna departments, sauna technicians, masseurs, pedicurists, and some KTV (performing arts halls) such as Xiao J, singers, cast members, voice control, DJ, princess and bars.
U э ez honeymoon I ⊙│ I ⊙│ J.
What are the daily work of the recreation department in the enterprise?
Hello, I'd like to help you, but your question is a little wide, and I don't know how to answer it, because different positions have different job contents, such as general manager: overall presiding over the daily work of the recreation department, making training plans, and improving the professional level of employees; Be responsible for analyzing the customer demand, business structure, consumption status and development trend of each service project, researching and proposing budget indicators such as departmental income and cost, and organizing departmental employees to complete the budget indicators; According to the characteristics of service projects, analyze the situation of customers and customers, and put forward rectification opinions in time; Be responsible for reasonably controlling the cost of the Recreation Department and completing various business management assessment indicators. I hope my answer can help you.
What is the responsibility of the head of the recreation department?
Job Title _ _ _ _ Manager Editor of Entertainment Department
Direct supervisor, director of food and beverage department, manages all employees in the entertainment department.
Qualifications require college degree or above, with more than five years of hotel management and service experience (more than three years of departmental work experience), professional knowledge of amusement facilities and music and sports activities, experience in amusement market sales and project management, and a certain foreign language and computer foundation.
Approver _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Department managers, department heads and general managers
Date _ _ _ _ _ _ _ Serial number _ _ _ _ _ _ _ _ _
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *:
Responsible for the operation and management of the recreation department, and provide guests with a well-equipped and comfortable fitness venue.
Specific responsibilities:
1. Fully responsible for entertainment.
2. Strive to improve the rules and regulations of this department and supervise their implementation, organize and lead employees to ensure the normal operation of various entertainment facilities in this department.
3. Formulate the business strategy and work plan of the department, supervise the implementation of the plan, strive to increase operating income, effectively manage all the property facilities of the department and control costs. Ensure the completion of various management indicators issued by the hotel.
4. Establish the inspection and maintenance system of facilities to improve the utilization rate and intact rate of equipment.
5. Supervise and lead the staff's work, establish a customer-centered service system, including quality service, properly handle guest complaints and establish good guest relations.
6. Complete other tasks assigned by superiors.
Accept the supervision of the general manager, be directly responsible to the general manager, implement the rules and regulations of the hotel and the work instructions of the general manager, and be fully responsible for the operation and management of the recreation department.
According to the hotel rules and regulations and the specific conditions of each facility project, put forward the department management system, the specific tasks and management responsibilities of the supervisor and foreman, and supervise the implementation to ensure the coordinated development and operation of various entertainment facilities and department management.
● Analyze the guest demand, business structure, consumption status and development trend of each facility project, study and put forward budget indicators such as departmental income and cost, and submit them to the General Manager for approval. After it is included in the hotel budget, it will be decomposed into various facilities and projects, and supervisors and foremen at all levels will be organized to complete the budget targets.
● Learn and review the service procedures, quality standards and operating procedures of each facility project, check the implementation of personnel at all levels of each facility project, analyze the existing problems at any time, put forward improvement measures in time, and continuously improve the service quality.
● According to the changes of market and customer demand, study and put forward the management plan, and adjust the operation mode, business hours, products and charging standards of each facility project. Cooperate with hotel sales activities and relevant departments to organize Chi Pan food sales, tennis, squash, bowling and other sales activities, so as to adapt to the changes in guest consumption demand and improve the utilization rate and sales level of facilities.
● Review and issue the material purchase, requisition and expense documents of the project managers of various facilities, control the cost and expense according to the departmental budget, and improve the economic benefits.
● Do a good job assessment for the project supervisor and the foreman of various facilities, guide the work in time, arouse the enthusiasm of personnel at all levels, and make a patrol inspection at any time to ensure the coordinated development of project management and services of various facilities in the recreation center.
● Formulate the staffing of various facilities in the department and arrange staff training. According to business needs, reasonably organize and deploy personnel to improve work efficiency.
● Collect guest opinions at any time, handle guest complaints, analyze the tendentious problems in the service quality management of entertainment centers, and put forward improvement measures in time.
● Do a good job in coordinating the recreation center with all departments of the hotel and complete other tasks assigned by the general manager. ....
Who should bear the responsibility of entertainment groups and how to establish them?
Fine management of entertainment and security teams Section 1 Responsibilities and performance objectives of entertainment and security teams. Evaluation of responsibilities and objectives of entertainment and safety team leader 2. Evaluation of Responsibilities and Objectives of Entertainment and Security Team Section 2 Work Procedures and Key Issues of Entertainment and Security Team 1 Handling procedures and key issues of guest disputes II. Handling procedures and key issues of accidental injury of guests 3. Handling procedures and key issues of guest's damage to amusement facilities Section III Service standards and service specifications of amusement security team I. Work specifications of amusement security team II. Work specifications of dance hall security team III. Work specifications of sauna room security team IV. Common documents and tables I. Service inspection record of amusement security team II. Registration form of warehouse safety inspection of amusement department Section V Skills and solutions to improve the quality of amusement security work I. Disposal scheme of fights in amusement places II. Disposal scheme of public security incidents in KTV private rooms