How to get the money back from the gym smoothly: negotiate with the gym owner; Requesting consumers' associations or other mediation organizations established according to law to mediate; Complain to the relevant administrative department; Submit it to an arbitration institution for arbitration according to law; Or bring a lawsuit to the people's court according to law.

Legal basis:

Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.

Article 40

If the legitimate rights and interests of consumers are damaged when purchasing or using commodities, they may demand compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.