Requirements for hotels at all levels: 80 points for one-star hotels; Two-star hotel 120 points; 220 points for a three-star hotel; 300 points for a four-star hotel; 330 points for a five-star hotel.
People's Republic of China (PRC) Tourist Hotel Facilities and Equipment Scoring Table
geographical position
Excellent geographical location, located in the city center or tourist attractions, the traffic is extremely convenient. 8 points; 5 points for a good position; The position is generally 1 min.
environment
Courtyard and garden 5 points; 3 points for those with a courtyard or garden.
stop
The hotel has its own parking building or parking lot, and its area can park cars with no less than 15% rooms for 8 points; Hotel 100 meter Fiona Fang can park cars, and the area can park cars not less than 15% of rooms, plus 5 points; The hotel can park within 200m of Fiona Fang, and the parking area can be no less than 15% of the rooms. 3 points; There is a carriage return line of 1 near the hotel.
Architectural composition
The building layout is reasonable and meets the management and service requirements. 6 points; The layout of the building is basically reasonable. Two points.
Facility equipment
antechamber
The front office area is 0.8 square meters/room or more than 6 points; More than 0.6 square meters/hour 4 points; Deduct 2 points for more than 0.4 square meters/hour.
The use of marble materials to decorate the ground and walls deducted 5 points; Use high-quality wooden floor and wallboard 4 points; Deduct 3 points for using full carpet, wall spraying materials or wallpaper; Terrazzo floor, wall painting or wallpaper 1 min.
Smallpox has a glass ceiling or the original structure ceiling deducted 5 points; Use wooden cage ceiling 3 points; Gypsum board or plastic board 1 min.
There are seats and coffee tables for guests to rest, and the ashtray in the smoking area is 2 points.
2 points for luxurious lamps, adequate lighting and coordination with lobby style; Adequate lighting 1 min.
2 points for placing flowers, trees and decorations with national characteristics; 1 minute put flowers and trees or decorations with national characteristics.
The tour group has a special baggage aisle. Five points.
There is a special passage for tour groups. Five points.
There is an umbrella stand for guests to open and store. 1 min.
guest room
80% standard room net area (excluding toilet) is more than 20 square meters 10; /kloc-6 points for more than 0/8 square meters; /kloc-4 points for more than 0/6 square meters; /kloc-3 points for more than 0/4 square meter; /kloc-2 points for more than 0/2 square meters; Less than 1 2m21min.
Add 4 points to the height of the standard room above 3 meters; More than 2.7 meters, 2 points.
Luxury room decoration 6 points; 3 points for better room decoration; Room decoration is average 1 minute.
The room uses high-quality wooden furniture (mahogany, oil wood, ash, etc.). ) 8 points; 5 points will be deducted for the use of wooden furniture in guest rooms; 2 points for using plastic furniture in guest rooms.
Lamps (1 everything, ***6 points) table lamp; Mirror lamp; Floor lamp; Bedside lamp (one for each bed); Night light; Corridor lights.
Single soft mattress 1.90m× 1.30m above 6 points; 1.90m× 1.20m above 4 points; 1.90m× 1.00m above 2 points; Less than1.90m×1.00m1.
Bedside table with more than eight functions 4 points; 3 points for having more than 5 functions; With two or more functions, 2 points; Ordinary bedside table 1 min.
1 everything, *** 13: door mirror; Doorbell; Sofa chairs or armchairs (one for each bed); Tea table; Desk; Seats; Dressing mirror; Luggage rack; Headboard; Full-length mirror; Waste paper basket; Special small bar; work of art
The depth of the wardrobe is not less than 50 cm, and the length is not less than 120 cm 4; The depth is more than 30 cm, and the length is not less than 100 cm for 2 minutes.
Clothes hangers: each bed shall have at least two clothes hangers, two skirt racks and two ordinary clothes hangers. 1 min.
Sound insulation is good, and it is not disturbed by outdoor noise; 2 points; General sound insulation, low outdoor noise 1.
18 inch color TV or larger 4 points; /kloc-3 points above 0/6 inch color TV; /kloc-2 points for color TVs over 0/4 inch; There is a TV set 1 min.
100% rooms have mini-bar 6 points; 70% rooms have mini-bar 4 points; 50% rooms have mini-bar, 2 points.
There are not less than 8 varieties of soft drinks in mini-bar, and not less than 5 varieties of spirits plus 5 points; There are not less than 5 varieties of soft drinks, and 4 points for not less than 3 varieties of spirits; 2 points for not less than 5 kinds of soft drinks.
More than 80% of the rooms have balconies with 4 points; More than 50% of the rooms have balconies with 2 points; More than 30% rooms have balconies. 1 min.
More than 50% of the rooms have a safe 4 points; More than 30% rooms have safes. Three points
Drinking utensils and smoking utensils (up to 3 points, 65438+ 0 points less): thermos; Cold water bottle; Teacups; Cold water cup; Tea; Ashtray; match
Stationery (maximum 5 points, 65438+ 0 points less): stationery folder; Envelope; Manuscript paper; Pen; Price list; Laundry list; Service guide; Writing paper.
Guest supplies (65438+ all 0 points, ***6 points): sewing kit; Phone book; Laundry bag (one for each bed); Signs or indicators of "Do not disturb" and "Please clean the room in time"; Shoe-shining equipment; Emergency exit sign (should be on the door).
Bedding (necessities are not scored, 1 item deduction 1 point): pillow; Pillow case; Bed sheets; Bed sheets; Bedcover; Blankets; Spare blankets or thin quilts, except in special areas.
lavatory
The bathroom area is more than 6 square meters 10; 6 points for more than 5 square meters; 4 square meters or more 4 points; Less than 4 square meters plus 2 points.
Bathrooms are all decorated with marble materials for 6 points; Part of the marble 4 points; Decorate with glazed tile material for 2 points; Decorate with terrazzo or mosaic materials 1 min.
Reasonable bathroom layout 2 points.
Good lighting, 2 points.
Good ventilation, 2 points.
Exquisite decoration 4 points; Decoration is generally 1 minute.
Low noise advanced cylinder 2 points; Ordinary cylinder 1 min.
Advanced bathtub 2 points; Ordinary bathtub 1 min.
2 points for shower heads with adjustable water flow; Ordinary shower head 1 min.
(standard room) 2 points for each bathtub basin; (standard room) double-bed bathtub basin 1 min. 206 1, 2 points for hot and cold mixing nozzle; Nozzle nozzle 1 min.
Other (65438+ all 0 points, ***7 points): cosmetic mirror; Shower curtain; Telephone auxiliary machine; Clothesline; 1 10/220V is greater than the socket; Bath towel rack; Hair dryer.
Guest supplies (65438+ 0 for everything, 7 for * * *): bath lotion; Shampoo; Toothbrush and toothpaste; Toilet paper; Bath cap (one per bed); Bathrobe (one for each bed); Small square towels (two per bed). The following are essential items, regardless of score: small bath towel (one for each bed); Large bath towel (one for each bed); Foot towel; Toilet paper; Sanitary bag; Paper basket; Soap; tooth glass
Room telephone: 2 points for program-controlled telephone; Vertical and horizontal telephone 1 min.
Telephone function: international calls can be made directly at 3 o'clock in the room; In the guest room, you can dial 2 o'clock domestic long distance directly.
Restaurants, bars, kitchens
Exquisite decoration 8 points; 5 points for decoration; Decoration is generally 3 points.
Use high-quality furniture (mahogany, oil wood, ash, etc.). ) 5 points; Use good furniture (wooden furniture with nozzles) 3 points; Use ordinary plastic furniture 1 min.
The restaurant has luxury lamps, which can create a luxurious atmosphere of 5 points; The restaurant has advanced lamps, so you create a better atmosphere. 3 points; The restaurant has ordinary lights, and the atmosphere is generally 1.
2 points for each restaurant that can form a cuisine, with a maximum of 8 points.
If the restaurant is not independent and related to the main building of the hotel and the guests staying in the hotel, they can directly enter 2 points.
Restaurant layout is reasonable, unique style 5 points; Reasonable layout 3 points; The layout is basically reasonable. 1 min.
There is a revolving restaurant. Six points.
Restaurant supplies: flowers 1 min; Art 1 point. The following items are required, without scoring, and the missing items will be deducted 1 point: tablecloth; Mouth cloth; Menu; condiment
In addition to the basic lobby, there is also an independent bar, 10 points; Only 8 points in a single column; Only the lobby bar is 6 points; 2 points for bars and coffee shops.
The bar is elegantly decorated, with luxury bar, bar chair and other supporting furniture 4 points; The bar is well decorated, and the supporting furniture such as senior bar and bar chair is 2 points; Bar decoration is general, bar bar, bar chair and other supporting furniture 1 min.
The bar atmosphere is elegant and quiet, with piano accompaniment of 4 points; 2 points for elegant and quiet bar environment; The bar atmosphere is quiet, 1 min.
The kitchen layout is reasonable, and the dishwashing room is separated from the kitchen by 4 points; The kitchen layout is basically reasonable. Two points.
There are effective sound insulation, odor insulation and gas insulation measures between the kitchen and the dining room, and score 6 points; Sound insulation, odor insulation and gas insulation measures shall be taken between the kitchen and the dining room. Four points.
The kitchen adopts effective ventilation and exhaust measures, and the stove adopts effective exhaust measures. 3 points; The kitchen has vents and the stove is ventilated. 1 min.
Municipal facilities
There is a sightseeing elevator. Two points.
Non-resident guests get 4 points for entering the public area of the hotel.
Sightseeing toilets are made of high-grade building materials and luxurious decoration, with high-grade sanitary ware 10; Use good building materials, good decoration, use high-grade sanitary ware 5 points; Use ordinary building materials and general decoration, use ordinary sanitary ware 1 min.
Public toilet facilities (required items don't score, missing 1 item deduction 1 point): pumping cylinder; Independent toilet seat; Wash basin; Toilet paper; Paper basket; Sanitary bag; Male urinal. * * * 5 points for the following items: 65438+ 0 point for bust; Hand dryer 2 points; Tissue 1 min; Soap (with soap box) or bath lotion 1 min.
Ballroom (Note: 2 points for decoration materials, 2 points for equipment, 2 points for decoration quality and 2 points for atmosphere): Ballroom is equipped with modern lighting and audio equipment, with luxurious decoration and elegant atmosphere of 8 points; Ballroom equipped with modern lighting and audio equipment, beautifully decorated, elegant atmosphere 4 points; Equipped with ordinary lighting and audio equipment, 2 points for decorating ordinary dance halls. Deduct 2 points for discotheques located in restaurants.
Gym equipment: 65438+ 0 point for each equipment, with a maximum of 6 points. 40 17, advanced equipment, complete massage room 4 points; There is a general massage room 2 points.
Sauna room, reasonable design, high-grade material decoration, surfing pool, basically separated from men and women, 12 points; It is well designed, decorated with high-grade materials and has a surf pool. The sauna for men and women is 8 points; There is a reasonable dead angle, decorated with higher-grade materials. Add 5 points to the sauna where men and women are separated; There is only one sauna, and men and women have 1 minute.
There is an indoor swimming pool, and the guest 10 points are free. There is an outdoor swimming pool, and 6 points are free for guests staying in the hotel.
The swimming pool that guests can directly enter gets 4 points.
The swimming pool water area of more than 400 square meters deducted 5 points; 2 points for more than 200 square meters; Under 200 square meters 1 min.
6 points for hairdressing salons with modern hairdressing equipment and instruments; With ordinary hairdressing equipment and beauty equipment hairdressing beauty room deducted 3 points; Barber room with barber equipment 1 min.
Being able to provide a conference hall equipped with simultaneous interpretation equipment for holding international conferences, 10; 5 points for being able to provide a formal conference hall for holding a large conference; 3 points for the conference hall that can provide plenary meeting.
Recreational facilities: bowling (65438+ 0 points for each track, with a maximum of 3 points); Squash room 3 points; Billiards room 2 points; Bing Bing Ball Room 1 min; Chess room 1 minute; Golf driving range 3 points; Game room 1 minute; Solarium 1 points.
Business center: office negotiation room 2 points. 0 point for each device below 65438+, ***5 points: telegram; Telex; Fax, telegram and telex; Copy; Typing in Chinese and English.