Current location - Health Preservation Learning Network - Fitness coach - If the fitness card can only be stopped for 2 months, but the guests have to stop for half a year, how can they meet the needs of the guests without damaging the interests of the company?
If the fitness card can only be stopped for 2 months, but the guests have to stop for half a year, how can they meet the needs of the guests without damaging the interests of the company?
The rule that the card can only be stopped for two months cannot be broken, otherwise similar situations will not be solved in the future. Method 1: transfer the card to help the customer transfer the card to others, because it takes a long time to stop the card, half a year, which should be acceptable. Method 2: apply for a card and let customers apply for an annual card. After half a year, the annual card fee will be deducted from the remaining time of the existing card, and the previous card will be invalid. This will not only satisfy customers, but also damage the company and gain benefits, killing two birds with one stone. I hope I can help you.