Description: With the improvement of people's living standards, people's demand for consumption is increasing.

Big, but at the same time of material consumption, it pursues a kind of spiritual enjoyment, which is the hotel.

Service is both an opportunity and a challenge to the hotel service level.

There are higher requirements. At the same time, the hotels lined up one after another, bringing more peers.

Competition, consumers have more choices. Our hotel is also located in downtown Ningbo.

Out of some hotels, in response to the most cutting-edge moment, we must make a

Adjust to the new situation.

1, 25 grades of lunch boxes, of which 5 large private rooms can accommodate 25 tables.

Wedding reception, and so on. But the stage is not very big, the box is high-grade and the video effect is good.

The sense of direction is also very poor. Mainly famous for its delicious food, it attracts a large number of business people. The hotel didn't.

Accommodation service

2. There are more than 500 new and old rooms, including KTV.

Gymnasium, billiards room, swimming pool and other entertainment places, with complete fitness and entertainment facilities.

Be good. The banquet table can accommodate up to 100 people. The hotel should provide services and meals according to the requirements of the guests.

The drink tastes good.

Advantages: it has a certain popularity, luxurious decoration, meeting rooms and banquets.

Hall and billiards room, beauty salons and other facilities, high level, meet the pursuit of the atmosphere.

Customers. However, a guest complained that the service attitude was not good, and he was still in conflict.

It rang the image of the hotel in the eyes of the guests.

Disadvantages: lack of unified training for service personnel and low service awareness, leading to guests.

Service indirectly affects the reputation and turnover of the hotel and reduces its competitiveness.

more

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