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165438+2009 10 Assistant Human Resources Manager (National Vocational Qualification Level 3) Examination Paper-Theoretical Examination Paper

Part I Professional Ethics

(Question 1 ~ 25, ***25)

First, the basic theory and knowledge of professional ethics

Answer instructions:

◆ This part is full of multiple-choice questions, and each question has four options, among which only one option of single-choice questions is correct, and two or more options of multiple-choice questions are correct.

Please answer the questions according to the content and requirements of the questions, and black the corresponding letters of the answers selected on the answer sheet.

◆ Wrong selection, less selection and more selection will lead to no score in this question.

(1) multiple-choice questions (questions 65438 +0 ~ 8)

L, the relationship between morality and law can be figuratively compared to ().

(a) Yin and Yang and (b) the wings of birds.

(c) Master and servant accompany each other; The stars arch the moon.

2, under the condition of market economy, the correct attitude of practitioners to deal with the relationship between justice and benefit is ().

(a) Access to and abandonment of justice; (2) Pay equal attention to justice and benefit.

Pursuing profit; (d) Value profit over righteousness.

3. "Caution" as an inherent moral principle in professional activities requires employees to do ().

(a) Ask for instructions first; (b) Talk less and do more.

(c) Get the best performance in the best way; (d) Avoid workplace traps.

4. The basic content of the concept of "dedication" is ().

(a) Earnestness, diligence, love of work and striving for perfection.

(two) responsible for guarding the land, working hard, distributing according to work and enjoying themselves.

(3) Work hard, work hard, exchange on an equal footing, and work hard to gain.

(d) Love the post, fear the work, be single-minded, and expect nothing in return.

5, in the process of work, employees for speed, regardless of the quality of practice violated ().

(1) Requirements of honest labor; (2) Requirements of fairness and justice.

(c) Requirements of cooperation (d) Requirements of dedication.

6, advocate practitioners "empathy" moral significance lies in ().

(a) a deep understanding, strict prevention; (2) Know yourself and know yourself.

(c) Grasp the situation and make effective use of (d) to live in harmony and achieve mutual benefit and win-win results.

7. In professional activities, the characteristics of "honesty" include ().

(a) General knowledge, information, stop loss and qualification; (b) Purpose, priority, cooperation and effectiveness.

(c) Common sense, appearance, purpose and habit (d) Common sense, wisdom, purpose and experience.

8, practitioners do "treat people equally", the most fundamental requirement is ().

Equality without discrimination; (b) by the same procedure.

Enthusiasm, civilization and courtesy; (d) Do not discriminate against customers' personalities.

(2) Multiple choice questions (question 9 ~ 16)

9, adhere to the requirements of collectivism is ().

(A) the collective interests in the first place

(b) The collective interest is higher than the individual interest.

(c) Giving up personal interests for the collective benefit

(d) If necessary, sacrifice personal interests for the collective benefit.

10. The basic requirement for practitioners to practice "diligence" is ().

(a) to carry out the work according to the plan; (b) Easy first, then difficult, and forget the hardships.

(c) Frequent overtime; (d) From the beginning to the end, not from the beginning.

1 1. The basic requirement for strengthening professional ethics is ().

(a) correct professional attitude; (2) Strengthen professional emotion.

(3) Cultivate professional will; (4) Improve the ability to change careers.

12, the requirement of "stick to your post" is ().

(a) compliance with regulations; Perform one's duties.

(3) not afraid in times of crisis (4) resourceful and flexible.

L3. Establishing trust relationship between employees requires ().

(1) Don't speak ill of colleagues; (b) Get along with colleagues openly.

(c) mutual attention; (d) Don't criticize colleagues' words and deeds casually.

14, China's laws and regulations to curb and punish violations of the principle of fair trade is ().

Laws prohibiting unfair competition; Prevention of Improper Gifts and Expressions Act.

(III) Interim Provisions on Prohibition of Commercial Bribery (IV) Sherman Law.

Please answer the questions 15 and 16 according to the following examples.

In l995, Bill Gates announced that Microsoft would not set foot in the Internet field and develop Internet products. Gates' decision caused opposition from some colleagues, and several employees wrote to Gates criticizing him for making a wrong decision. Later, with the development of technology and market, Gates realized his mistake, so he revised his decision and reversed the development direction of the company. Those who criticized Gates at that time were not punished, but were reused. Watson's. IBM and Gates asked each other for advice. Watson also believes that employees who can put forward different opinions are more conducive to the development of the company. He even said, "People are the easiest to be deceived."

I'd rather use someone who has a bad temper but dares to tell the truth. As a leader, the more people around you, the more things you can accomplish. "

15, according to the above example, what do you think ()?

(1) As employees, we should have the courage to point out mistakes in leadership work at any time.

(2) As a leader, accept criticism from subordinates with an open mind.

(c) Mutual criticism between employees and leaders contributes to the development of the company.

(d) Dare not criticize leading employees as not good employees.

16. According to the above cases, it can be concluded that ().

(1) Comparatively speaking, leaders of well-known companies prefer to use employees with bad temper.

(2) Being good at listening to different opinions is an important guarantee for scientific decision-making.

(3) If you are not afraid of making mistakes, you are afraid of not changing them.

(d) The more people dare to tell the truth, the more helpful it will be to the development of the company.

Second, the personal performance of professional ethics (Question 17 ~ 25)

Answer instructions:

◆ This part is a multiple-choice question, and each question has four options. You can only choose one option as your answer according to your actual situation.

◆ Please black the letters corresponding to the selected answers on the answer sheet.

17, you are working hard, and there is a huge noise from the construction site of your neighbor's unit. At this time you will ().

Put down what you are doing and close your eyes.

(b) Report to the competent leader that it is difficult to complete the task in this environment.

(c) In spite of being upset, the work will continue.

(d) This sound will not affect you.

18, you set up a stall on the roadside to supplement your family. An elderly and frail community lady came to dissuade you, saying that you affected traffic and city appearance, but she didn't seem to insist on driving you away either, but you would ().

(a) Ignore her and sell what you should.

(b) Give a perfunctory answer. She said she would sell it for a while and then leave.

Explain your difficulties to the old lady.

(d) Continue to sell in another place.

19. Most residents of an urban community are "old and dead". If you move here, you will ().

(a) when in Rome, do as the Romans do and do not associate with other residents.

Try to talk to the neighbors.

(c) Suggest that neighborhood committees organize some activities to familiarize residents in the community with each other.

(d) Imagine what happened in this place and remind yourself to be vigilant.

20. Under normal circumstances, you have plans on weekends, either going to the club to practice aerobics, attending painting and calligraphy training classes or traveling. Recently, however, several young people in the company organized an "innovation and development salon", which is not bad. Everyone spoke freely, and the atmosphere was warm and inspiring. They invite you to join this salon, and you will ().

(a) I won't attend the salon because I already have plans.

(2) Adjust or reduce the original activity arrangement before experiencing it.

(c) No, but I will pay attention to the information of the salon.

(d) Change the original arrangement and participate in salon activities.

2 1, it is reported that an athlete who once won the national championship lost his job and had no choice but to set up a stall to make a living. Do you agree with the following statement ()?

(a) "He shouldn't do sports in his early years" (b) "He should learn more about culture"

(c) "He should go to the government" (d) "He should ask his teammates for help"

22. A classmate who is in the army and has a good relationship with you comes to you and asks you to help him find a job. You can ().

(a) If possible, the first thing that comes to mind is to introduce your company to him.

(2) Recommend your classmates to other units.

(c) Give him some money to tide over the difficulties, and then let him find a job by himself.

(d) explain the situation and ask him to find a job himself.

23, there are the following jobs in front of you, you will choose ().

(1) The salary is low, but the company has strong growth.

(b) The location is remote, but I can arrange a good location for you.

High income, but very hard work.

(d) What you have learned is useful, but the working environment is very monotonous.

24. A consumer suffered adverse reactions after eating the beauty and health care products promoted by a movie star, and the star was widely criticized by the society. In this regard, the star shouted injustice, arguing that although he had never used the product, the performance of the product had been tested by relevant authorities. Your opinion is ().

(1) The star is wronged; (2) Consumers should be more rational.

(c) The state should prohibit stars from advertising. (d) The main responsibility lies with stars.

On roadsides and overpasses, people with physical disabilities are begging from passers-by, but most pedestrians pass by in a hurry and don't pay attention. You can ().

(1) We often see reports that people pretend to be disabled and cheat, so we pay little attention to them.

(b) I've seen this kind of thing so often that I can't pay enough attention to it.

Give him some money at will.

(d) I sympathize with him, but I will rush by like other pedestrians.