Our enemies are black-hearted businessmen who refuse to refund their money, and our friends are relevant law enforcement departments, including but not limited to the market supervision administration, the tax bureau, the fire brigade of the emergency management bureau, etc.
According to the Law on the Protection of Consumers' Rights and Interests, consumers have the right to report and complain to law enforcement agencies on the corresponding consumption problems, and the corresponding agencies need to accept them.
For example, for a gym, you should ask official website from the local market supervision administration to make a complaint, and make the contents clear. It is best to have both payment information and purchase contract, supplemented by e-mail and physical letters to make a complaint.
We must not lag behind in taxation and fire fighting. You can also complain about fire protection and taxes. The tax complaint is that you think the gym involved has not paid taxes truthfully and is suspected of tax evasion. In terms of fire fighting, you think that there are not enough fire fighting measures in the gym, and there are not enough fire fighting supplies and clear escape routes, which are prone to accidents.
It's best to complain with your real name when you complain, and anonymous complaints are also acceptable. But your purpose is to get your money back, so it is recommended to complain with your real name.
Finally, these letters of complaint can be backed up and sent to the local letters and calls bureau.
When merchants see your professional and serious complaints, it must be if they stop sending cats and dogs to deal with you, in order to continue to abide by the law. He must also be willing to negotiate with you in a friendly way and return the money that should be returned to you truthfully under the coordination of relevant law enforcement units.
Law-abiding business is the obligation of businesses, paying taxes according to law is also an obligation, and fire safety is even more an obligation. Therefore, as long as you abide by the law and know the usage of the law, you can well safeguard your rights and interests.
I have complained about beauty salons, gyms and barbershops. Haidilao has finally been solved perfectly. "123 15" consumer complaint hotline and national internet platform.
Extended data
1999 19 On March 5, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a dedicated telephone for consumer complaints and reports throughout the country.
The national 123 15 internet platform was officially launched on March 20 17. This is another important measure to promote "Internet+government services", which indicates that the consumer rights protection work of China's industrial and commercial and market supervision departments has entered the internet plus era.
On February 28th, 20 19, the State Administration of Market Supervision of official website and People's Republic of China (PRC) issued the Opinions of the General Administration of Market Supervision on Integrating the Construction of 123 15 Administrative Law Enforcement System to Better Serve the Market Supervision and Law Enforcement Work. Before the end of 2020, the telephone number of market supervision complaints is 123 15.