Author: Chen Xichou Editor
Press: Higher Education Press
catalogue
First introduction?
First, the internship organization
(A) practice base construction
(2) Practice management institutions
(3) Internship objectives and internship plans?
Second, the quality requirements that interns should have
(A) the ideological and moral qualities that interns should have
(2) What cultural and professional qualities should interns have?
(3) The physical and psychological qualities that interns should have.
Third, practical management.
(A) the recommendation of interns
Practice mobilization
(3) internship education?
(4) Internship arrangement?
(5) Summary and evaluation
Thinking and practice
Second front desk internship
First, the front office organization structure and job introduction?
(A) the organization of the front office
(2) Internship in Front Office
Second, the front office internship guidance.
1 Booker?
(2) Receptionist
(iii) Team Coordinator
(4) Inquirer
(5) cashier
(6) Bellman
(7) The lobby should be answered.
(8) Hotel representatives
(9) Operator
(10) Business Center Clerk
Thinking and practice
The third practice of housekeeping department
I. Organization and Work Introduction of Housekeeping Department
(1) Organization of Housekeeping Department
(B) home economics practice post setting
Second, the housekeeping department internship guidance for each position
(A) affect the waiter
(2) Health attendants
(3) Guest Room Center Liaison Officer
(4) Cleaners in public areas
(5) playing science and engineering.
Thinking and practice
The fourth practice in the catering department
I. Organizational Structure and Work Introduction of the Food and Beverage Department
(A) the organizational structure of the food and beverage department
(B) Food and Beverage Department post setting
Second, the food and beverage department internship guidance?
① Restaurant receptionist
(2) Chinese restaurant waiter
(3) Chinese restaurant delivery staff?
(4) Western restaurant waiter
(5) Bartender
(6) Bartender
Thinking and practice
Article 5 Internship in the entertainment department
I. Organizational Structure and Work Introduction of Recreation Department
(a) Organizational structure of the entertainment sector
(B) Recreation Department post setting
Second, the practice guidance of the Department of Recreation.
(1) ballroom attendant
(2) billiard hall waiter?
(3) Bowling attendant
(4) Swimming pool attendant
(5) Tennis court attendant?
(6) Gym attendant
(7) Sauna attendant
(8) Game room attendant
(9) Chess room attendant
Thinking and practice