Legal analysis: consumers have every right to ask the store to return or transfer the fitness card, otherwise they can complain to the Consumer Protection Committee or defend their rights to the local industrial and commercial office. The staff of the Consumers Association also said that the fitness card is a prepaid card and consumers have the right to decide how to use the money in the card. Even if the store clearly stipulates in the contract that the membership card cannot be returned or transferred once it is processed, and the customer is awake before signing, such contract terms are still invalid. Consumers are advised to be cautious when handling prepaid cards such as fitness cards and consult with the same group. After consumption, you must ask for the corresponding invoices, credit cards, service cards and other evidence. In case of disputes, you can defend your rights according to law.

Legal basis: Article 26 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, operators shall not make unfair and unreasonable provisions to consumers such as excluding or restricting consumers' rights, lightening or exempting operators' responsibilities, and aggravating consumers' responsibilities by means of standard clauses, notices, statements, shop notices, etc. , shall not use the format clause through technical means to force transactions. Format terms, notices, statements, shop notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.