Annual work summary of supermarket employees 1 Another year is over and the year-end is coming. My whole year's work in the supermarket has also entered the final stage. I have experienced a lot this year. I worked in a supermarket and got some good results. Although the work is very hard, I am also very happy when the work is really finished. Now let me sum up my supermarket work in 2020:
My job in the supermarket is unloading and carrying goods. The most expensive thing in this job is physical strength. Fortunately, what I do is physical strength, so this job is also suitable for me. This year, I unloaded and carried goods xxx times in the supermarket. Every time the truck arrives at the warehouse, I try my best to get into work. Unloading is the most difficult, because the whole truck is full of goods, and I must be careful not to damage the goods, so unloading also requires patience. As long as there is something that can't be unloaded, you can't move it easily, otherwise you will move your whole body and the goods will not be unloaded. At the beginning, I unloaded them one by one by hand, but it was also the most time-consuming, so I kept trying to unload them. Finally, I thought of unloading them by chute, which really saved a lot of time and caused the lightest loss of goods. Put a thick cushion under the truck, and then use the chute to transport the goods down to avoid direct contact with the ground and speed up.
Although moving goods is very tiring, I don't need to worry so much. Just move all the goods into the warehouse and hand them over to the warehouse manager for sorting. I don't need to do anything else. I don't know how many times I have to move goods a year. Although I feel more tired and hard, I also improve my physical strength. Moving goods for a long time is just like fitness. My physique is really much stronger. In fact, it is relatively easy to move goods in the supermarket, and the working hours are relatively relaxed. After doing these things and finishing the finishing work, it is basically completed. But I also know that people can't stay in the past forever, so I will study as long as I have time this year, so that I can not only unload and move goods, but also give some good suggestions to the supermarket to help it operate better. After my work is finished, I will also help you sort out the shelves and make up the missing goods, so that customers can buy what they need at the first time.
I have experienced a lot in one year. In this job, there are not only hardships, but also many joys. Enjoying the time of working with everyone can make life more fulfilling. I also continue to strengthen my study. Times are always moving forward. Even though I am only a manual worker, I am still eager to learn. I also hope that I can have a better development in the supermarket, get the appreciation of my boss and get the chance of promotion. I will still do my job well in the future and will not give up studying.
Summary of annual work 2. Supermarket employees were transferred to the supermarket as the store manager in September last year due to work needs. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.
First, the supermarket work stage
Although I joined the big family of xx Supermarket from the beginning of business, I am familiar with the staff of xx Supermarket, but there are still differences in specific work. In order to get into the leading role as soon as possible, on the one hand, I strengthened my study of professional knowledge, made progress in reading books and articles, and humbly asked professionals for advice. On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of food, receiving, cashier and other related departments. In a short time, I assumed the responsibility of supermarket supervisor. Work with the manager in charge to carry out rectification training for supermarket personnel and plan and display goods.
The supermarket supervisor is responsible for coordinating all the work, maintaining the normal operation of the whole store and handling emergencies. In this position, he fully controls the overall situation based on himself, and at the same time makes full use of this platform to comprehensively improve his organization, coordination and business level, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a famous supermarket supervisor.
Second, personnel management training
As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.
First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enterprising, and then let employees know how to do it and how to do it better through business training. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them.
But people are constantly changing and developing, and the management of personnel will also change and develop accordingly, which requires self-persistence, clear mind, continuous learning and improvement, and better play the full potential of the team.
Training employees is also an important task for supervisors. After repeated training and communication with employees, xx Supermarket has initially formed a systematic employee training textbook in terms of concept, commodity knowledge, sales psychology and skills, and discipline. It has been recognized by employees and received the necessary results.
Third, the study of professional knowledge and the improvement of market control ability.
The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the development industry of the times, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, selection of express commodities, and the connection of all links in operation, from the theory in books to the practice in daily work, have really digested and applied the knowledge needed in the work. On the other hand, knowing the latest market information and industry trends through various information media and listening to the training of related majors can make your overall thinking clearer, examine the market changes from a higher angle and put forward your own strategic suggestions to the company's decision-making level.
Four. Shortcomings and working ideas for next year
As the saying goes, Rome was not built in a day. Bi Jing has only been in the retail industry for a short time, and he has only been working in the supermarket for nearly a year, so he knows so much about the market and supermarket retail. After calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. At present, the same is true: first, the choice and control of commodities need to be strengthened, and my understanding of food commodities is relatively weak because of different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.
In order to cope with the opportunities and challenges in the second half of the year, I will better shoulder my responsibilities, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.
In short, in the days to come, I will work harder to devote myself to the cause of supermarket xx, repay the company with development benefits and realize my own life value. In order to adjust, through the joint efforts of supermarket employees, our sales have increased substantially. Then we work together, settle down and start from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. More contact with employees, on the basis of strict requirements, to give employees more ideological exchanges and business training, so that employees' mental outlook has changed, and the enterprise's enterprising autonomy has been brought into play. With the care and support of all departments in the company, and the concerted efforts of all employees, Qi Xin, the improvement of the supermarket has been recognized by the company.
The annual work summary of supermarket employees has reached the end of the year, and the work in the supermarket this year can be said to be over. This year, I have been facing my daily work with a good attitude. Although the work in the supermarket is relatively simple, no matter what work is not serious, it can't be done well. This year's work went smoothly, without any difficulties or mistakes, which was quite good. Before starting a new year's work, I should make a summary of this year's work.
First, personal performance
In my own opinion, my performance this year is still very good, and there are basically no mistakes in my work. The work in the supermarket is relatively simple. As long as you pay more attention at ordinary times, there will be no big mistakes, and at most there will be some small mistakes that have no influence. I have finished my work seriously this year. I think no matter what kind of position, as long as you work in this position, you must be serious. This is my working attitude.
I can say that I am a hard worker. Hard-working people can do everything well and be popular everywhere. I got a lot of praise for my work attitude. Although it will make me tired, it's better than regretting my mistake. This year, I can also strictly abide by the rules of the supermarket, and I will not be a person who violates the rules. This is my character, and I won't do anything that is not allowed. So I haven't been criticized for a year. Although my work ability is not particularly outstanding, as a supermarket employee, I just need to take my work seriously, and I don't need to have strong work ability.
Second, personal summary
This year's work is still quite tiring. I can't sit down and rest at work, so I'm tired of standing all day. I feel backache after work every day. Although you can recover after a night's rest, sometimes you have thoughts that you don't want to do. In fact, if it weren't for living, I don't think anyone would want to work, but since they work here, they must do their work well. I think the biggest difficulty I encounter in my work is getting along with other colleagues. There are always people who like to find trouble with others, as if they are free. This is what I dislike most about this job. After all, people who work in supermarkets are elderly people, and there are really many troubles.
I will continue to work hard in the new year and do my job well, no matter what others think. Next year, I will keep my current working condition and finish my work better.
Summary of the annual work of supermarket employees 4 flies like flies, the sun and the moon fly like a shuttle. In a blink of an eye, it is 65438+ February of xxxx. On this day when I bid farewell to the old and welcome the new, I, like many colleagues at Yonghui, work hard while looking back on the past and thinking about the future. In xxxx, I worked in Yonghui Qiao Rong Supermarket. I am very happy, very moved, and also very flamboyant about my personality.
First, I am happy.
Yonghui Qiao Rong Supermarket is characterized by a clean shopping environment and enthusiastic staff service. In Qiao Rong Supermarket, employee Qi Xin and Qi Xin worked together to implement Yonghui's operation system and service concept in their daily work. The staff there are very amiable, and customers there can shop politely. It is really pleasant to work in such a polite environment. I think my working time in Yonghui will be a happy milestone in my life. Of course, the journey of life can't be smooth sailing, and everything can't be smooth in practical work. Occasionally, employees will quarrel about their work, and occasionally there will be an argument in the supermarket. However, after many communication, the dispute was quickly eliminated and the supermarket recovered its former glory. I deeply understand that communication brings colleagues closer, communication makes employees and customers more harmonious, and communication makes me find happiness in my work.
Second, I am very touched.
The pioneers of Yonghui Group pioneered the mode of "changing agriculture into super-agriculture" with diligence and wisdom, adhered to the service concept of "consistent income every day" and implemented the service purposes of "people's livelihood" and "people". In Yonghui Qiao Rong Supermarket, I was moved by the publicity column in the staff aisle, the general manager's mailbox, the store's help mailbox, the donation box for poverty alleviation at the front desk, the donation box for the Red Cross at the service desk, and the employee allowance of Qiao Rong Store.
As the saying goes, "If you don't follow the rules, you can't be Fiona Fang". In Yonghui Qiao Rong Supermarket, I often personally experienced or witnessed: staff management system assessment, safety training, service etiquette training, fresh food department skills training, etc. The leaders of all departments in Qiao Rong Store patiently trained the new employees of Yonghui with the flavor of the times. What moved me in particular was that the leaders there criticized and educated employees more, and took care of them less by punishing them. This management method of "serving people with morality" is deeply rooted in the hearts of the people. Working there, all employees have a sense of belonging.
The employees of Yonghui Qiao Rong Supermarket adhere to the spirit of "diligence" and work conscientiously in their respective posts. I often see the employees of the supermarket department delivering goods to customers and are willing to be intimate porters; I have seen the staff of the fresh food department deliver fruits to elderly customers living in nearby communities. I also see that customers often hold thank-you notes and say that they want to thank an employee at the front desk. Yonghui colleagues have won the appreciation and praise of customers with practical actions. Originally, there was no need to find a move. Moving happens every day, and moving happens in the work of colleagues.
Third, I flaunt my personality.
I have been working in the loss prevention department since I joined Yonghui. Once, after work, I went to the office to see the previous friendship, in which the fourth issue of 20xx was recommended by the board of directors, which brought me a lot of inspiration and encouragement. The article wrote: "You don't need to look up to others. You stand in your own position and constantly show the rich connotation of your inner world! " It can be seen that the leaders of Yonghui Group have always encouraged employees to strengthen their beliefs and show their talents, personality and style. Driven by this powerful spiritual force, whenever the loss prevention department holds a meeting, I will boldly ask some questions to my superiors for your participation. To this end, I have been respected by my colleagues and appreciated by my leaders. The loss prevention department of Qiao Rong Store has been adhering to the concept of "brainstorming" and tacitly cooperating with other departments to maintain the security facilities and shopping order of the whole supermarket. In this proud team, while showing my personality, I earnestly learn from my colleagues' work experience, learn from each other and enrich myself.
Fourth, continue to work hard.
20xx is coming, and all Yonghui colleagues will continue to write a new chapter with diligence and wisdom. I think every employee who is interested in working in Yonghui Enterprise will face new opportunities and challenges. As we all know, the comprehensive strength of Yonghui Group is growing. In 20xx, the new Yonghui Supermarket will be opened one after another, which will undoubtedly bring a broad development space to the on-the-job Yonghui employees. As a member of Yonghui Enterprise, why don't I make bold progress?
In 20xx years, while further correcting the working mentality, improving working methods, raising service awareness and communicating with people have been included in my work plan. I am willing to dedicate my work enthusiasm to the masses, realize my life value and grow up with Yonghui.
Summary of supermarket employees' annual work 5: Everything is difficult at the beginning. Try everything, go through the beginning, the process and the failure. Since working in Jinmao supermarket, I have learned that many things look much simpler than doing them. Even a small supermarket is not easy to operate, not only careful, but also strategic and planning.
It's my trip to the supermarket, to try the taste of doing business, to increase my experience, to let myself know more about society through personal practice, to increase my knowledge in practice, to exercise my talents, to cultivate my toughness, and to test whether learning can be applied to practice.
The main reason for doing it. Before going to work, an elder once warned me: Do more work and talk less when going to work! Simple as it is, it is difficult to do. In this work, in order to make it more perfect, I insist on the following:
First, never violate the rules of the supermarket.
As the saying goes: national laws, family rules. Naturally, Jinmao Supermarket has also formulated some corresponding rules, such as: no loitering, no chatting, no cell phone, and so on. Although these regulations seem strict, I think this is only the embodiment of the most basic sense of responsibility.
Second, whoever it is can come at any time.
Internship in the supermarket is sometimes very busy. Especially Monday, Tuesday and Wednesday, these three days are checkout days, and many suppliers deliver goods in these days and then check out by the way. Sometimes several suppliers deliver goods one after another. At this time, it is busy, and many goods are unloaded at the receiving place. Too busy, only a few people receive the goods. It is necessary to inspect the goods and ship them away. So, they need help. Usually, in this case, I will take the initiative to run there.
Third, working hours are never idle.
When buying, I will try to remember the quotation and after-sales service of similar goods and choose the most suitable goods. When I am a shop assistant, I will carefully input all kinds of internal data, keep in mind the prices of various commodities, and make my future work more efficient. When I do tally, I always insist on replenishing when there is no stock. Customers not only pay attention to long-term replenishment, but also pay attention to points. Even after all the goods on the shelves are replenished, I won't be in a daze or wander around, because the manager will think I'm wasting my time when he sees it! So I'll clean the shelves when I'm free. When I am a cashier, I will patiently answer customers' questions, so that I can do it quickly.
Summing up my work experience, I gained a lot, because I really practiced one sentence: Don't complain about how dark this society is and how unfair the reality is. Because this society will not change because of your complaints, only you can adapt.