Summary of nursing staff work in nursing homes 1 Under the correct leadership of the competent bureau, the work in nursing homes has made necessary achievements in centralized support with five guarantees, vigorously developing standardized management level and residents' autonomy in nursing homes, and has been affirmed and praised by leaders at all levels. The work done is now reported to the leaders and comrades as follows.
First, filial piety for the elderly starts with daily trifles.
First, bath, haircut and physical examination (hepatitis A, hepatitis B and heart disease, etc. ) for the elderly regularly. An electronic blood pressure pulse meter was specially purchased for the elderly to check their blood pressure and pulse every day, which laid a foundation for preventing the recurrence of cardiovascular and cerebrovascular diseases and established a personal file. In X month, I specially performed cataract surgery for the elderly in Liu Qingshan.
The second is to regularly distribute corresponding daily necessities for the elderly.
Such as socks, trousers, vests, inner and outer sheets, cotton trousers, toothpaste, toothbrushes, towels, toilet paper, etc.
The third is to urge and help the elderly to brush their teeth, wash their faces, wash their hands, wash their feet, comb their hair, make sheets and beds, and trim their hands, toenails, get a haircut and shave at any time.
The fourth is to help the elderly clean the desktop, windowsill and floor, wash clothes, sheets, pillow towels and quilt covers, and wash dishes and chopsticks for the elderly.
The fifth is to order cultural and recreational articles for the elderly, such as books, newspapers, pens, inkstones, chess, mahjong, poker, twist cards and so on. , enriching the daily life of the elderly. At the same time, organize the elderly to participate in voluntary labor, tidy up the garden, remove weeds, and prune the peach trees in the new site. Increase the cohesion among the elderly through labor education.
Sixth, bring delicious and digestible rice, vegetables, snacks and tea to the elderly with reasonable nutrition and strive for light food every day.
Seventh, earnestly carry out the municipal health advanced creation activities and organize a series of health activities with full participation. Cleaning leaves no dead ends, ensuring the cleanliness of office space, dormitory for the elderly and environmental sanitation. I started the activity of getting rid of the four pests and quitting smoking. At present, X elderly people have successfully given up smoking.
Eighth, educate the elderly in patriotism. We organized the elderly to visit the xx Martyrs Cemetery, so that they could feel that the happy life of this day was hard-won.
Nine is that the managers feed the sick old people. Xx elderly people have serious pulmonary heart disease. Our managers have been guarding him since he was ill. While helping him to insert oxygen, they kept wetting his chapped lips with cotton swabs to help him urinate and wash his feet. The old man was moved to tears, and such cases are endless.
Second, strengthen ideological education.
1, organize employees to study newspapers and magazines regularly, and advocate the spirit of loving their posts and respecting the elderly. The two managers work in two shifts in the morning and evening, leaving no one behind for 24 hours. They don't have complete weekends and legal holidays. Based on their own work, they are conscientious, take the overall situation of xx civil affairs as the priority, and work hard.
2. Organize the elderly to hold xx study meeting, study documents and newspaper articles, give full play to the role of the elderly self-government committee, and summarize the problems existing in life. Recently, the thanksgiving activities organized by me, for Yuan Shiquan, and for their own activities tomorrow, have achieved remarkable results and corrected the world outlook, outlook on life and values of individual elderly people.
3. Organize colorful entertainment activities. During the Spring Festival of 20xx, from 30th to 7th, under the initiative of Lao Zi Association, the old people prepared colorful programs, sang and danced with the managers, and the room was full of warmth. Through activities, the distance between the managers and the old people was narrowed, and the old people had the joy of accompanying their children for the New Year.
Third, there are problems.
1. I urge the leaders of the bureau to think about solving and implementing the problem of receiving the treatment of the staff recruited by the original business, and to include the work and personnel of the nursing home in the financial budget as soon as possible.
2. The elderly still lack experience in psychological changes, management and problem solving, and it is urgent to further summarize and learn the knowledge of psychology, management and nursing of the elderly. If there are opportunities for welfare training for the elderly, please arrange them as much as possible.
Summary of Work Mode of Nurses in Nursing Home In 2 20xx, I openly recruited to xx Nursing Home through the county and became a manager. Over the past year, under the correct guidance of the county civil affairs bureau, with the strong support of the local Party committee and government, and under the leadership of the nursing home team, the work of the nursing home in Luxi has made great progress, and I have gradually completed the role change from unfamiliar to familiar. Now, combined with my own reality, I summarize my work in these three months as follows:
First, strengthen study and strive to improve their own quality.
Since joining the civil administration system in September this year, in order to adapt to the new situation and work needs, I have adhered to the combination of concentrated study and self-study, and have successively studied theoretical articles such as the party's important thoughts, as well as laws and regulations such as rural minimum living security, five guarantees, special care recipients and the spirit of superior documents. At the same time, we should seriously study cultural knowledge in the fields of economy, history, geography and culture, constantly enrich the content of study, broaden the scope of study, speed up the updating of knowledge, and strive to acquire new knowledge in learning. Through learning, I have improved my theoretical level and political acumen, strengthened my political direction, and always maintained a high degree of consistency with the CPC Central Committee ideologically, politically and at work. Establish the idea of pioneering and striving for the first place, work diligently, persist in arming the mind with theory in practice, establish the idea of serving the people wholeheartedly, persist in integrating theory with practice to guide the work, avoid mistakes in the work as much as possible, and promote the smooth development of the work.
Second, be conscientious and do a good job.
The nursing home is located on the right side of XX Highway, 3 kilometers away from XX Town. Established in 19XX. With the care and support of governments at all levels and civil affairs departments, it passed the acceptance of provincial and municipal civil affairs departments on 22, XX, and became a provincial-level nursing home. The nursing home now covers an area of 53 mu, including 24 mu of hillside, pond 1 mu, 28 mu of cultivated land, and construction area 1.800 square meters. Post-disaster reconstruction and expansion project covers an area of 5,600 square meters, with a construction area of 2 100 square meters, 64 new houses and 28 beds/kloc-0, with a total investment of 2.88 million yuan. After the project is completed, there will be 208 beds, which can basically meet the needs of 274 orphans in the town to stay in nursing homes.
I know that the nursing home is a happy garden for the vast number of lonely old people, and the problem of lonely old people is a big social problem. As long as the work of the nursing home is solved, it will greatly promote our social stability and economic development. With this responsibility, since I joined Luxi Nursing Home, I dare not slack off. I took the initiative to consult my colleagues and the dean. 1 month, basically familiar with the hospital's workflow, responsibilities, clients, division of labor and related laws and regulations. Within three months, I was fully integrated into Luxi nursing home and took over such a sacred and glorious job from my heart. The main work is as follows: First, do a good job in health order management. Every morning at 8: 30, conduct a health check on each dormitory and the public area where individuals are responsible, record the unqualified dormitory, and grade it at the end of the month. The second is the arrangement of three meals a day. Make a recipe for the second week every weekend, sit down with meat and vegetables and nutrition, so that every old man can eat healthily and safely. The third is to make overall arrangements for production. Make full use of 28 mu of cultivated land in our hospital,
In order to further improve the quality of nursing home managers and select the directors and staff of xx nursing home, xx County Civil Affairs Bureau issued a recruitment announcement for the whole county. A group of nursing home staff with high quality and strong service concept were recruited by means of "open recruitment and merit-based admission". The related work is summarized as follows:
One is to define the division of labor and standardize the organization.
In order to standardize the recruitment procedure and make it open, fair, legal and orderly, the Civil Affairs Bureau of xx County has set up a "Nursing Home Recruitment Working Group" with director xx as the team leader, deputy director xx as the deputy team leader, and all members of the business unit as the team members. It has made a clear division of labor in publicity, testing and auditing, and implemented specific work to individuals. A recruitment system with standardized system and coordinated supervision has been formed.
Second, vigorously publicize and recruit talents.
In order to select a capable and efficient service team for the nursing home to the maximum extent, xx County Civil Affairs Bureau issued a TV job advertisement for the whole county, and distributed xxxxxxx to all towns for posting. The announcement clearly stipulates the registration conditions, remuneration package and job responsibilities, and requires candidates to meet the following requirements:
1, adhere to the four cardinal principles, support the party's line, principles and policies, have a strong sense of responsibility, love the cause of aging, have a junior high school education or above, and have no gender restrictions;
2. Have a certain ability to organize, coordinate and work, and be under 50 years old (excellent people can be relaxed to 55 years old); Xx citizens who are healthy and free from infectious diseases.
3. Knowledge of management, accounting, cooking and breeding is preferred.
Third, comprehensive testing and strict selection.
For qualified applicants, xxxxxx was filled in as required. After more than half a month of registration screening, X people passed the preliminary examination.
For the applicants who passed the preliminary examination, xx County Civil Affairs Bureau conducted a strict written test on their political current affairs, language expression and calculation ability, and determined the interview list according to the ratio of 1: 2 from high score to low score. For candidates who pass the written test, the county civil affairs bureau organizes an interview team to interview and score candidates' management ability, care for the elderly and how to coordinate the work between family and nursing home. Subsequently, the relevant personnel were examined politically, and the people who passed the political examination were visited in the neighborhood, and their daily behavior was fully understood. According to the comprehensive evaluation score, determine the list of candidates to be hired from high to low, and announce it to the county, and sign xxxxx for those who have no objection. In total, the directors of three nursing homes were replaced and the managers of three nursing homes were adjusted, and the update rate reached x℅.
Fourth, strengthen the business level and do a good job in transition.
In order to make the newly recruited nursing home managers familiar with the business as soon as possible and help them adapt to their new jobs as soon as possible, the County Civil Affairs Bureau held a pre-job training course for nursing home managers, and organized and studied the "xxxxxx" method in the State Council and the "xxXXXX" method in XX province, as well as the norms for the construction and service management of rural nursing homes. Through learning, the majority of managers have further clarified their job responsibilities and enhanced their sense of responsibility and professionalism. They all said that they should take the hospital as their home, love their jobs and work hard to take the management of nursing homes in our county to a new level.
Generally speaking, through this recruitment work, our county has made a great breakthrough in the management and service of nursing homes, and has also made certain achievements, but there is still a gap with the requirements of superiors, and there are still shortcomings compared with brother counties and cities. We will continue to work hard to push the work of nursing homes to a new height and level, and ensure that the elderly are provided with a sense of security and happiness.
In the past two months' practical service, the staff made a lot of visits, walked into the real life of the elderly in the community, saw the hardships and difficulties of the elderly's life, and understood the mission and responsibility of their work. The center and staff tried their best to solve the difficulties for the elderly, and many touching bits and pieces emerged.
1. The center provides services for the elderly in Yanwachi community. The old man is in a special situation. He won't reach the age of xx until XXXX, but he is poor. He is seriously ill in bed, incontinent and unattended. Under the coordination of the community, the center sent five staff members to the door to thoroughly clean the elderly, washed away all their dirty clothes and quilts, and disinfected the kitchen and bedroom. And launched a caring neighbor, Grandma Zhou, to send a quilt to the elderly and look at the brand-new home and fresh and clean clothes. The old man took the hand of the center staff and asked expectantly when he would come again.
Chen Qinglin, a staff member of the center, heard that the old man had a bad appetite. When he came home from work, he personally made chopped peppers, roasted peppers and radish strips and sent them to Tan Juying's home in Jianghe Xuanyuandian Community in Liansheng Street Community.
It's cold, I haven't seen the sun for a long time. When Yang Xinhui, a staff member of the center, provided services for the elderly, he saw the dirty clothes and quilts piled up on the elderly, and took the initiative to ask the elderly to take their clothes to their home to sober up, wash them and dry them for the elderly.
4. Cui, an old man in Xiyuan community, has no money to see a doctor because of a cold and cough. He Le, a staff member of the center, took the initiative to buy cold medicine for the elderly at his own expense. The old man He in the Lotus Pond community had a sore face and bought safflower oil for the old man.
5. Xiong Juzhen, an old man in Xuanyuandian community, was bedridden due to illness and ate leftovers from neighbors' relief. The old man didn't want to eat for more than a week, and he was moldy. After the staff came to the door, they found that they had taken the initiative to send hot meals and hot dishes to the elderly since the 8 th, and they were ready to send them directly to the elderly regardless of the wind and rain until he fully recovered.
6. The recreation room of the center has been open since 10. Old people nearby come to the center for free entertainment every day, playing cards, playing chess, reading books, reading newspapers and chatting, which enriches the life of the old people and solves their loneliness.
First, there is room for improvement in our work.
Under the care and guidance of the leaders of the Civil Affairs Bureau, with the support of the community and the elderly, and with the joint efforts of all the staff, Xinkang Pension Center has explored a clear and clear service system, established a professional work team with reasonable structure and excellent quality, carried out effective first-line services, effectively solved the difficult problems of some elderly people, and achieved phased results. However, we are also soberly aware that to truly achieve the goal of "striving for a model", after long-term exploration and summary, there are obvious shortcomings in the work, which are as follows:
1, the publicity work is not deep enough. To carry out the work smoothly and get positive recognition from the society, it needs vigorous publicity and interpretation from the central government, communities and governments. As the center, we will organize more staff to actively publicize the guiding ideology and service concept of the center in the process of community and door-to-door service. At the same time, I also hope that all sectors of society and the government will vigorously interpret relevant policies and encourage and support the elderly to receive home-based care services.
2. Insufficient overall planning, coordination and utilization of resources.
To carry out the work effectively, we need resources such as comprehensive center, object, community and society. In the process of door-to-door service, staff sometimes rely only on personal strength, and their family, neighbors, communities and other resources can not give us understanding and support because of their lack of understanding of our center, which makes it difficult to carry out the work.
3. Money is tight.
The hardest part is actually in the beginning This sentence is a true portrayal of all the operating industries that have just started. When the center started working, the first thing it did was to invest most of its money in hardware, and then it needed to invest a lot of manpower and material resources in team building, training, preliminary work, investigation and study, and outreach learning. However, due to various reasons, the government's operating funds cannot be distributed to the center in time, resulting in a relative shortage of funds.
4. Difficulties encountered in current work:
A. For some elderly people who are in good health, it is suggested that they don't need services for the time being, because they can cope in all aspects now, for fear of bothering the staff. They also think it is better to go out to play cards and chat with them at home.
B. During the service, the old people are often away from home, and we don't know when the old people will come back, and the old people have no telephone to contact, which completely disrupts our work arrangements.
C. We can't provide some material help that the elderly really need, such as money and medicine, so the elderly feel that we can't provide them with substantial help and don't want us to visit them every week.
D. The on-site service of the staff does not match the working hours of the elderly. For example, we guarantee that the service for the elderly is 4-5 hours per cycle, but the elderly feel that we can't accept our time, such as the time when they get up and rest, so that we can't provide enough service time for the elderly step by step.
E. Some elderly people only need to participate in activities, such as health talks and entertainment activities held by the center, but there are some difficulties in organizing and funding activities in each cycle.
F. Some elderly people are unable to work normally due to health defects. For example, the elderly have been ill in bed for many years, and we can't provide substantial help; Old people are deaf and dumb, and communication is inconvenient; The elderly are mentally abnormal, and the safety of the staff is not guaranteed.
G. Some elderly people from poor families need to repair electrical appliances and appliances, but they can't afford them themselves, so they are now subsidized by the center.
H, because some communities and elderly people don't know much about home-based care, some elderly people refuse to come home for publicity and pragmatic care.
Second, the working ideas for xxxx years
In order to build the center into a comprehensive, high-quality and reputable modern pension service institution, we will continue to work hard, sum up in time, and strive to meet the following requirements:
1. Establish Scientific Outlook on Development's guiding ideology and realize sustainable development.
Under the guidance and support of the district government, through in-depth research and analysis of the actual situation, according to the current situation, the actual needs of the elderly and the adjustment of existing resources, a scientific, feasible and sustainable development work plan has been formulated, and continuous innovation has made important guidance for the better development of old-age services in the future;
2, comprehensively improve the quality of employees, strengthen employee training.
In the future work, our Xinkang Pension Service Center will focus on outstanding individuals and model individuals under the premise of improving various working systems, especially in the work of digging, discovering and cultivating talents by pension workers and social volunteers, which will play a guiding and promoting role for the center and various industries;
3. Implement a reasonable layout of aged care services.
After the work of the center is carried out, a scientific, sustainable and reasonable layout will be gradually formed after all the staff are gradually familiar with and reasonably carry out the work, and the layout will be carried out on the premise of reasonable arrangement and mutual help of resources and manpower in the region; Scientifically and reasonably arrange two people in the service for the elderly, divide the elderly in the whole region into one category (severe nursing), two categories (moderate nursing) and three categories (self-care), and reasonably arrange social workers, elderly nurses and volunteer workers to match and provide reasonable services for the elderly;
4. Comprehensively upgrade and improve the related construction facilities of the center.
Through gradual work and feedback from the elderly, the center knows that if it wants to build its own brand, it must make arrangements in position construction. With the guidance and help of the leaders of the District Civil Affairs Bureau, we will cooperate with various streets and communities. One is to put the center's site construction in the first place-that is, to see if the old-age service center, the research center for the elderly, the training center for the elderly and the activity center can be concentrated in an independent place with relatively convenient transportation, and the site is not lower than xx plane.
5. Strengthen communication and study with the outside world, form its own unique development model, and realize a virtuous circle of development.
Through exchanges and mutual learning with various pension centers such as Hong Kong and Shanghai, according to the actual situation of our district and the special advantages of the center, we have formulated a reasonable and sustainable implementation plan around building our own characteristics and building a model brand. We have gradually formed our own unique development model by combining resources such as relatives of the elderly, society, government departments, public welfare nursing institutions and volunteers, and strive to build our own brand.
6. Establish a professional research center to explore the research and development model.
After the normal work, our center will invite industry practitioners and related professionals to participate in the application research project of home care service, and explore the industry norms, service standards and evaluation mechanism of home care service in Changsha, so that the elderly in our district can live with dignity and security, and the actual work of home care service xxx in our district is being implemented.
7. Increase publicity.
Organize relevant activities, exchange opportunities with the District Civil Affairs Bureau, streets, communities and related pension workers, and * * * do a good job in publicizing and familiarizing with pension-related knowledge, so that more professionals can correctly promote the new service mode of home-based pension.
Xxxx year is about to pass, and with the efforts of all staff, Xinkang Pension Service Center has achieved remarkable results. We will live up to the great trust and build the center into a comprehensive, high-quality and reputable modern pension service institution. We will continue to work hard, sum up in time, and strive to build a provincial model pension institution! Xinkang Pension Service Center will surely achieve fruitful results and move forward smoothly towards the goal!
Over the past year, our center has fully implemented the home care service in Scientific Outlook on Development, completely emancipated our minds, innovated development ideas, firmly grasped the development opportunities of the care center, and promoted the implementation of various care tasks.
I. Central planning
1. Establish development goals: grasp the needs, provide services, pay attention to practical results, and let the elderly live a secure and dignified life; Implement policies, innovate, create characteristics, and create provincial-level demonstration institutions for the elderly.
2. Clear service ideas: the center takes the elderly family as the basic service unit, relies on the family (family members) and the community, effectively uses the service resources purchased by the government, establishes a high-quality professional service team, and works closely with the community to provide services, so as to improve the professional level and service effect of community home-based care services.
3, straighten out the service relationship:
With the elderly: based on the needs of the elderly and family support, the elderly and family fully participate;
With the community: give full play to their respective advantages and resources, work closely with the community and carry out effective services;
With the government: Only by making good use of the service resources purchased by the government can we really solve the problem of social pension.
Standardize service process: the center has established a standardized service process, and established a relationship-demand assessment-service design-service implementation-effect evaluation-follow-up.
4. Establish a professional team: The Center has established a professional team to provide services. At present, there are 20 staff members, including 3 administrators, 3 social workers, 2 rehabilitation teachers, nursing staff 10, financial staff 1 person, and chef 1 person.
Second, the main work
1, center construction, solid foundation
In terms of facilities, in the Yingpan Street community with a building area of 500㎡, funds have been invested in decoration and equipment purchase, electric fans and televisions have been installed, tables and chairs, drinking fountains, newspaper racks, bookcases and training rooms have been equipped, floors have been laid, outdoor fitness equipment has been added, and various fire and electricity prevention facilities are readily available, which can accommodate dozens of people at the same time. In terms of system, management system, service guide, job responsibilities of domestic servants, job responsibilities of full-time volunteers, activity room system for the elderly, medical and health room system, volunteer service visit system, etc. It has been improved, and the family-based pension network system has been initially established and improved.
2, study hard and accumulate a lot of money.
In the past four months, in order to explore home-based aged care services and create characteristic aged care services, the center staff visited various home-based aged care centers in Changsha in advance, and learned about various service modes of home-based aged care in other provinces and cities and abroad through various ways, especially the characteristics of home-based aged care services in Hong Kong, Shanghai and other home-based aged care service centers. According to the resource advantages of this district and this center, we will plan hard and gradually build our own unique old-age service. The management of the center went to the Social Work Department and Rehabilitation Department of Changsha Civil Affairs College to study and inspect, and invited staff training.
3. Staff training and team building
Xinkang Pension Service Center and Changsha Sunshine New Youth Vocational and Technical School have implemented full-time nursing staff training according to the syllabus since 20xx1October 30, and organized 46 laid-off and unemployed people to carry out unified and professional home nursing training, 120 class hours. After the training, 95% of the students passed the unified examination, and professional qualification certificates were issued in a unified way, which laid a solid foundation for the development of senior care services for the elderly.
4, thorough investigation, classification and filing.
The center signed cooperation agreements with 9 streets in Kaifu District, and reached friendly cooperative relations with various communities, and conducted a unified door-to-door investigation on 244 elderly people who met the standards in Kaifu District, and classified and filed. Among them, 76 elderly people were unable to provide services due to demolition and death, and 14 elderly people needed follow-up because they were not at home. They signed a service agreement for the remaining 156 elderly people, and got a comprehensive understanding of their physical condition, family status and practical difficulties. Organize and summarize the survey results and register and classify them. Low-income elderly, widowed elderly, empty nesters and disabled elderly will be our key service targets; In the process of understanding, the staff patiently and responsibly explained the nature of home-based care services and the basic situation of the center to the first old man in detail. Most old people expressed their expectations of our service. In the process of finding out the service, the staff of the center learned about the usual living habits of the elderly through various resources such as their communities, relatives and neighbors, which laid a good foundation for future service.
5. Sign agreements and provide services.
The center began to provide services for the elderly from June+February, 5438, serving 9 streets in Kaifu District 106 elderly people who met the standard of free service, and the service time was 1654.5 hours.
The main services provided by the center for the elderly are: spiritual comfort, rehabilitation health care, personal care, food delivery service, household cleaning, home appliance maintenance, entertainment activities and so on. Some elderly people have serious health problems, such as being ill in bed for many years, and the service is very challenging; Old people are deaf and dumb, and communication is inconvenient; The elderly are mentally abnormal, and the safety of the staff is not guaranteed. However, with the cooperation of the community and the streets, the staff of our center worked hard to overcome the difficulties and provide satisfactory services for the elderly in their later years, which truly realized the service tenet of "Let the elderly live with dignity and security" that our center has been striving for.