Disputes over consumer rights can be resolved through the following channels: 1. If there is no refund, you can complain to the Consumers Association or call 123 15.

2, if the consultation is invalid, according to the nature of the problem, respectively, to the local administrative departments to reflect, request processing.

Suggestions for action:

Your headache is exactly what we are good at solving.

Teach you what to pay attention to when complaining about rights protection;

1. Complaints should be made in time. Complaining in time is conducive to correctly judging the difference between the degree of damage and normal loss of goods, and can explain the situation more accurately, especially the problems related to service quality.

2, to seek truth from facts, should be realistic to explain or state the situation, do not exaggerate, do not shrink, do not distort, do not hide the truth.