I. Have a good mental outlook and work attitude at work.
Second, get to work on time and know your shift.
Third, you must wear work clothes and work cards when you go to work. The dress code should be neat and generous.
Fourth, workplace whispers.
5. In business, welcome "Hello! Welcome "and" Thank you for coming, please walk slowly "loudly. Polite expressions: "Hello! Please wait a moment. " Please take your card (bag). What can I do for you? Wait a minute.
6. Employees must stick to their posts during working hours. If there is any situation, we must do a good job of handover.
7. Be a warm and friendly member, and make polite language a habit. If there are complaints from members, please find the manager to deal with them, but smile kindly. It is strictly forbidden to have disputes with members (especially in the clubhouse and in front of customers).
Eight, check the standing items in the morning shift. Such as pure water, fitness cards, receipts, contracts, drinks, fitness bags, towels, etc. , are sufficient, insufficient to timely supplement.
Nine, accurately issue keys and confirm whether the membership card is used normally. At the same time, assist member consultants to register prospective customers.
Play music according to club regulations: light music will be played at 09:30- 18: 00 in the morning, and music with a little rhythm will be played after 18:00 in the evening. Strictly control the use of club front desk audio equipment, play light music after 2 1:00 in the evening, and turn off all audio-visual equipment at 22:00.
Eleven, before the start of the course of the coaching department 10 minutes, the upcoming course will be broadcast twice.
Twelve, half an hour before the end of business, the audience broadcast twice before the close.
Thirteen, check whether the keys are complete before going to work, whether there are things left by members, wrong cards, etc. , make records and hand them over to the manager; Check whether the water bar and front desk accounts are filled in accurately. In order to facilitate the smooth progress of business tomorrow.
1:20 12 China Happy and Healthy Tour Ningbo Tour was launched in Ninghai (2 points).
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