KFC is a profitable catering enterprise, selling fast food, the main purpose is to make a profit. KFC is a well-known large-scale foreign fast food chain, which mainly sells hamburgers, fried chicken, French fries and other foods. As a catering enterprise, KFC's main purpose is to obtain benefits through food sales, which is a relationship with consumers, not a public welfare organization.
KFC's provision of free water and paper towels is its own choice of service behavior, not compulsory service. Many catering enterprises will provide rest space for consumers or non-consumers, and provide free services such as water and paper towels, which is the embodiment of the humanization of businesses and is worthy of appreciation. However, some people take it for granted that it takes a long time for catering enterprises to provide such services, even affecting the normal business of businesses, and businesses have the right to choose to refuse to provide them with free services at any time.
In the digital age, it is unreasonable for anyone to raise his mobile phone first and say it online. The cyclist was scolded by the clerk when he went to KFC to ask for water, so he raised his mobile phone and cried at the door of the store and posted it online, hoping to get the support of netizens and put pressure on KFC. However, the majority of netizens cannot be influenced by his personal wishes. Facing the cyclist's cry and KFC's response, KFC's approach is completely correct. In the case of affecting the normal operation of KFC, it has the right to choose not to provide free services to cyclists. KFC is a catering enterprise, and he can choose to refuse to provide free service. We should be grateful for the free sexual services provided by merchants.
The cyclist was scolded by the clerk when he asked for water at KFC. I think KFC has the right to refuse to provide free services. KFC is a profit-oriented enterprise, and the free service it provides belongs to the choice of the enterprise. There is no stipulation that KFC must provide such free service.