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How to inquire personal credit information
You can query/print the credit report through the Credit Information Center of China People's Bank-Personal Credit Information Service Platform. The platform has been opened to customers all over the country. Website: Web page link.

Inquiry steps, for reference:

1, register;

2. Open the online payment function of UnionPay (there is no charge for online inquiry at present, the purpose of this step is to verify the identity of the cardholder, and the page prompts which bank's savings card or credit card, and China Merchants Bank only supports credit cards);

3. query; After the query, it can be downloaded to the desktop in the form of PDF. As long as the computer is connected to a printer, it can be printed, and it has the watermark of China People's Bank.

If you have any questions in the printing process, please call the customer service number of China People's Bank.

Some cities can also handle it through our bank. The specific inquiry methods of China Merchants Bank are as follows:

1. Counter: At present, only the following cities have opened the service of China Merchants Bank outlets as agents to inquire about credit reports (agents are not allowed). If you need to inquire, please call the customer service hotline in advance or consult the specific information such as the handling rules of the corresponding cities through online customer service (only on weekdays): Shenzhen, Suzhou, Beijing, Nanning, Xuzhou, Liuzhou, Nanjing and Chengdu.

Tips: Please call the station in advance to confirm whether the machine is normal, and then go after confirming that the machine is trouble-free!

2. Professional Edition: After you log in to China Merchants Bank Professional Edition, click "All-in-One Card → Account Management → Personal Credit Report Query" to query the credit report, which is more convenient.

Tips: ① The card inquired must have been associated with the professional version at the counter before.

? ② There is no seal on the credit report printed by the professional version.

? (3) personal credit report inquiry, according to the requirements of the Credit Information Center of the People's Bank of China, can only be inquired by applying for personal electronic certificate. For example, the customer is a professional version of the scan code login, there are two scenarios: one is a certificate, the other is undocumented, and only people with certificates can query. If not, please ask the customer to apply for a digital certificate first, open a personal credit report inquiry protocol, and then scan the code to log in and inquire.

3. Mobile banking: After logging in to mobile banking, click Home → City Service → Personal Credit Report, enter the verification code and email address, and apply for inquiry. This function supports cardholders (including all-in-one-card, credit cards, second-class households and third-class households) to apply for and query personal credit reports after logging in to China Merchants Bank App, and the query results will be returned within 24 hours, providing PDF online preview of the results reports, and providing the service of encrypting and compressing the reports and sending them to the mailbox. ?

Characteristics of online inquiry: it is different from the full version of offline inquiry of credit information center outlets. The personal credit report inquired online is a simplified version, which can be used as a customer's inquiry to understand their credit status.

After receiving the report, I suggest that you download the zip file attached to the credit report to your computer, extract the PDF file and print it.

(Reply time: 2021June 17, please refer to China Merchants Bank official website for the latest business changes).