JD.COM bulk logistics, when delivered home, the delivery staff must open the package to see if there are any problems, defects and other items, such as refrigerators and washing machines. If there is a problem, refuse it on the spot and let the merchant exchange the goods. If there is no problem, they will sign for the goods that have been unpacked and inspected, and the delivery personnel will not participate in the installation.

The advantage of Jingdong Express is that it has been engaged in the e-commerce industry for 9 years, has rich logistics and distribution experience, professional safety monitoring system and goods placement rules, and efficient five-hour reverse door-to-door pickup service. The express delivery system platform is open to merchants, which is convenient for merchants to monitor orders and audit accounts. The 2000-seat customer call center provides consulting services to merchants at any time.