Article 1: monthly cleaning work plan 65438+ 10 month.
1: Dust removal for corridor stairs and window glass cleaning for corridor.
2. Clean the flammable materials in the building and clean the roof.
3. Wipe the street lights in the park and clean up the sanitary corner.
4. Clean up at the end of the year.
February
1: Dust removal for corridor stairs and window glass cleaning for corridor.
2. After the Spring Festival, clean the sanitation thoroughly and maintain the stainless steel.
3. Clean the roof platform, clean the canopy, and wipe the elevator door on the floor. 4. Sweep the floor in the underground garage, clean the gate and sort the garbage.
March
1: The lobby floor is clean, and the corridor window glass is clean.
2. Clean the steps at the door of the roof and unit.
3. Clean the corridor garage, clean up the health corner of each post.
4. Disinfect the environment and clean the canopy.
April
1: Clean the roof and the unit door.
2. The corridor glass is clean, and the corridor tube well door is wiped clean.
3. The elevator equipment layer in the building is clean and the environment is disinfected.
4. Clean up the sundries in the park and clean and disinfect all trash cans.
May
1: dust removal in corridors and stairs, and dust explosion in overhead pipes in the lobby garage. 2. Clean up the sundries in the building and the steps at the door of the unit. ? 3. The corridor glass is clean, and the lobby floor is clean.
4. Disinfect the environment and clean the canopy.
June
1: Dust removal of garage pipeline facilities and equipment, cleaning and disinfection of underground equipment layer. 2. Clean the roof and clean the corridor glass. ? 3: All trash cans are cleaned and disinfected, and the steps at the door of the cleaning unit are cleaned. 4. Disinfect the environment and clean the canopy.
July
1: lobby floor cleaning, corridor and staircase dust removal.
2. Clean the rooftop and clean and disinfect the underground garage.
3. Wipe the corridor glass window and the steps at the door of the unit. 4. Disinfect the environment and clean the canopy.
August
1: Clean the roof, and clean the elevator doors and pipeline doors in the building. 2: tow the garage and do stainless steel maintenance. ? 3. Clean the street lamps in the park and clean the steps at the door of the unit.
4. Dust the walls and ceilings and clean the ceiling.
September
1: clean the roof, stairs and corridors for dust removal.
2. Clean the window glass of the corridor and the door head of the unit.
3. Clean up the clutter in the corridor and mop the floor in the underground garage.
4. Clean up the corner of the bottom business and clean up the small advertisements on the wall.
10 month
1: clean the platform and the basement.
2. Clean up sundries in public areas, and clean up bullet dust in the building and small advertisements on the wall. 3. Clean the corridor glass and the steps at the door of the unit.
4. Disinfect the environment and clean the canopy.
165438+ October
1: Clean the platform, clean the fallen leaves in the park, and clean the floor of the hall. 2. Dust the stairs of the corridor and clean the periphery of the trash can. ? 3: corridor window glass cleaning, stainless steel maintenance.
4. Clean up the combustible materials inside and outside the building and the bullet dust in the high-altitude pipeline.
65438+ February
1: clear the platform and clear the dead angle in the public area.
2. Clean up the clutter in the corridor and blow up the dust in the underground garage at high altitude.
3: corridor lighting wiping, underground equipment layer cleaning and disinfection. 4. Wipe the elevator door on the floor and the window glass of the corridor. ? Chapter III: Monthly Cleaning Work Schedule
Release date:
Monthly cleaning schedule
Project Manager of Cleaning Company:
Environmental Supervisor: Manager of Property Management Department:
Chapter II: Cleaning Department 1 1-65438+ February Work Plan 1. First of all, from the management point of view: the site administrator belongs to the head of the army. Various management activities that the site manager considers necessary to complete the site production tasks. Give full play to the initiative, enthusiasm and work enthusiasm of employees in the area. Work together. Organize manpower and material resources reasonably, make full use of all aspects of information to do a good job on site, and finally ensure the quality and quantity, and complete all work tasks in the region on schedule and safely. 2. Work:
We should do a good job in daily cleaning of all areas, such as pushing dust on the lobby floor, cleaning and disinfecting equipment, vacuuming carpets and floors in public areas, scraping and dedusting glass, and be on call every day. Indoor and outdoor glass once a week, according to the situation at any time to replace. Wall cleaning once a week, mural painting once a week, furniture waxing once a month, swimming pool and floor glass once a week, high glass once a month. Wipe the glass at any time. Bathroom walls and partitions once a week. The floor is cleaned every day, and the toilet, basin and mirror are cleaned and disinfected every day. Carpets in the beauty department are cleaned once a month. (To prolong the service life of the carpet). According to the specific situation, handle (partially handle stains) other planned cleaning, and the daily cleaning work remains unchanged.
3.gfd:
Employees should abide by the employee code, pay attention to the image, maintain personal hygiene, clean work clothes, and walk lightly, talk lightly and operate lightly at the work site. Be polite. No matter the leaders, colleagues or members of the company, they should greet you: observe labor discipline and don't be late or leave early.
Ask for leave. Abide by all rules and regulations.
4, staff training: the use of drugs, machinery and equipment, to be trained at any time, explain: do not understand, ask, can not learn, work.
Prepare tools and cleaning agents before making. Take good care of machines, equipment and tools. After work, clean up the machinery and tools and put them back in the warehouse.
5. Reduce costs: save energy: In order to save energy better, we should first save materials as much as possible and control them to a minimum, but we should maintain the sanitary quality and brush frequently.
6, to prevent the occurrence of inductrial injury and major accidents. With security, you may not have everything, but without security, there is nothing. Therefore, it is necessary to check whether the equipment and facilities are damaged before work, report the damage to the relevant departments in time, solve and avoid personal and property losses in time, pay attention to protecting your own safety, the company's property and other safety, and eliminate all unsafe hidden dangers. Finally: in order to do a good job and satisfy everyone, work hard.
Chapter III: 13 Work Summary of Cleaning Department and 14 Work Plan. 20xx is about to become a thing of the past, and we will usher in a new year. Over the past year, under the guidance of leaders at all levels of the company, with the strong assistance and cooperation of various departments, and with the concerted efforts of all cleaning staff, Qi Xin, the cleaning department has completed all cleaning tasks inside and outside the mall according to the company's requirements. The overall work of the cleaning department for one year is now reported as follows:
First, improve the rules and regulations of the cleaning department. This year, in order to standardize the words and deeds of cleaning staff and improve work efficiency,
Relevant management systems such as Responsibilities of Cleaning Post, Code of Conduct for Cleaning, Detailed Rules and Standards for Daily Assessment of Cleaning, Standard for Cleaning Process, and Provisions for Performance Assessment were revised, and new management systems such as Operating Rules for Cleaning Safety, Requirements for Cleaning during Peak Passenger Flow, Emergency Plan for Emergencies, and Attendance Rules for Employees' Daily Work were formulated. The implementation of various systems has played an effective role in improving employees' work enthusiasm, initiative and self-discipline, allowing employees to perform their respective duties spontaneously, greatly improving the cleaning work inside and outside the mall on the original basis, and making the sanitary quality of each region reach the standards stipulated by the company.
Second, control the cost of cleaning materials to save energy and reduce consumption. Carry out the company's spirit of saving energy and reducing consumption, in line with saving
It is the idea of saving money for the company, strengthening the guidance of cleaning and saving consciousness, calling on employees to start from themselves and details and put an end to all waste. First, the water in the bathroom should be turned off in time when not in use, so as to reduce the frequency of pushing and dragging dust. When cleaning up the garbage, when the garbage in the bag is less than two thirds, put the garbage in several bags into one bag. Secondly, the practical operation training was carried out for the use of the dryer, and the relevant management system was formulated to reduce the frequency of use and prolong the service life of the dryer. Third, strictly control the use of daily cleaning tools and facilities and equipment, deeply understand the use methods of tools and facilities and equipment, and use tools reasonably according to the planned dosage; Regular maintenance of facilities and equipment, cooperation with the administrative department to check the quality and price of materials and facilities and accessories, so that the cleaning cost can be reasonably controlled within the budget, and truly increase revenue and reduce expenditure.
Third, the overall quality of employees has improved. The quality of employees is an important part of the company's image, in order to improve
The overall quality of cleaning staff, cleaning staff in the management standard process, cleaning etiquette, service safety awareness and other aspects of training and assessment for many times, and achieved certain results, greatly improving the safety awareness, service awareness and overall image of employees; Understand their own quality and the quality of cleaning services.
The image of the company is closely related. In the whole year, six employees found customers' mobile phones, wallets and articles and returned them to customers, which was well received by customers. No service to customers and merchants' employees was found, which laid a solid foundation for merchants and customers to create a comfortable and clean business and shopping environment.
Fourth, the main work done this year:
First, the daily cleaning of shopping malls.
1, effectively supervised the blue sky cleaning of outsourcing units, and made the ground cleaning work of the peripheral Xiangmian section, Renmin section and Changhong section basically meet the requirements of our company.
2. Complete the cleaning work during the peak period of shopping malls during the holiday season; Make reasonable adjustments and arrangements for personnel in key areas of shopping malls, guide employees to improve the overall awareness of regional management, and complete the comprehensive cleaning work during the holiday season of shopping malls;
3. Complete the shopping mall cleaning work in rainy and snowy weather; Protective measures shall be taken for cleaning in rainy and snowy weather: anti-skid tips shall be provided for the main entrances and exits of four gates and escalators, absorbent carpets shall be laid, additional personnel shall be assigned to the main passages, sundries of floor drain on the fifth floor shall be cleaned, employees shall be mobilized to shovel snow for the main passages outside the doors, and stains in underground parking lots shall be cleaned; ? 4. Complete the daily management of green plants in shopping malls and on the fifth floor;
Second, the annual cleaning work
1, complete the dust removal of the high-altitude pipe network facilities and equipment in the underground parking lot and the comprehensive cleaning of several sewage pipe networks in Area A and Area B, so as to ensure the cleanliness of the pipe network facilities and the normal operation of the sewage pipe network;
2. Complete the comprehensive cleaning of the peripheral glass awning, the landscape lights of the pedestrian street and the keel above Gate 2; According to the cleaning work in spring, summer, autumn and winter, as well as the contents and requirements of cleaning services inside and outside the mall, we have made adequate arrangements and plans and put them in place in an all-round way.
Third, unplanned cleaning work.
1, complete the land reclamation and cleaning of the new office area after the group office is moved to the hotel;
2. Complete the cleaning work of the glass door rebuilt in the shopping mall for many times;
3. Complete the cleaning of garbage and sundries during the renovation of the fifth floor office, the overhead cleaning of external wall glass, and the comprehensive reclamation cleaning of the ground and details after the renovation;
4. Complete the wall cleaning around the booth in the pedestrian street and the comprehensive cleaning inside and outside the booth;
5. Complete the dust pollution cleaning work of the glass awning outside our company, the main passage of the shopping mall and the underground parking lot during the construction and reconstruction of Changhong Road and Renmin Road;
Fourth, the training of squad leaders and staff.
1, in order to improve the management level of grass-roots managers, in April, the squad leader was trained in job responsibilities, team building and execution improvement, so that the squad leader can understand the various rules and regulations of the department, the job responsibilities and the operation process of each position, influence employees with actions and their own image, educate employees, and ask employees to do what they want to do first, so as to better play the management role of connecting the preceding with the following; 65438+ 10 In February, June and June, employees were given comprehensive training on team awareness, service awareness, energy saving and consumption reduction awareness, performance appraisal rules and standards, safety management operating procedures and emergency handling procedures. It has played a very good role in promoting the service safety awareness, adaptability and work efficiency of cleaning staff;
Verb (abbreviation of verb) Problems in cleaning work
First, there is insufficient awareness of cleanliness and safety. Daily cleaning of shopping malls in peak passenger flow and rainy and snowy weather, all kinds of
If liquid pollutants are not treated in time, it will bring unpredictable safety hazards; After the store is closed, the cleaning of the ground, the cleaning of the safe passage and the high-altitude cleaning of the surrounding projects all involve safety. Some employees did not have enough awareness of prevention during the operation, did not operate in advance according to the specified time, and some employees did not take any prompt measures during the operation. Safe operation and cleaning work can ensure the normal business environment of shopping malls. Therefore, every day, employees will be strengthened in safety awareness, so that employees can attach importance to the importance of safety ideologically and realize that there should be no carelessness and slack in cleaning and safety operation, and any negligence will bring serious consequences to themselves, others and the company. ? Secondly, the cleaning staff is older, with lower education level, long cleaning time and monotonous work.
Thoughts fluctuate easily. Individual employees have poor work discipline and chat together when there are few passengers; There are also some employees who are excluded from monthly assessment and daily assessment; In view of these problems, while strengthening ideological education for employees, we should care about their lives, communicate with them more, improve their ideological level, and change passive work into active work. Correctly guide employees who violate discipline, combine performance appraisal regulations with humanized management, and reduce employees' disciplinary behavior; Learn the daily behavior norms and assessment rules of employees, so that employees can clearly understand that assessment is an evaluation of employees' comprehensive ability in many aspects.
Work attitude, sense of responsibility, teamwork, work quality and work discipline. Only through appraisal can we know what shortcomings we still have and what needs to be improved; Managers are required to be fair and just in the daily assessment of employees. Do not go through the motions in the inspection work, encourage those who perform well, punish those who fail to meet the standards and violate work discipline, and let employees recognize the assessment system from their hearts and implement it earnestly.
Third, the lack of professional skills and knowledge: the company is constantly developing and growing, and high-tech materials are emerging one after another. Our existing cleaning knowledge can no longer guarantee the cleaning and maintenance of high-tech materials. In the future work, we should strengthen our study, enrich the professional skills and knowledge of departments, and lay a good foundation for cleaning.
Vii. 14 Work Plan:
First, adjust the age structure of manpower to improve the overall quality of cleaning staff; According to the requirements of the company, combined with the current situation of cleaning personnel, under the condition of ensuring the normal work of cleaning, gradually adjust the personnel who do not meet the requirements of the company; And cooperate with human resources administration to do a good job in the examination and approval of new employees; Second, according to the budget objectives of the department, strengthen the use control of daily cleaning materials and facilities.
Supervise and maintain, control the cost within a reasonable and effective range, and better complete the objectives and tasks set by the company on the premise of ensuring the quality standards of daily work;
Third, strengthen teamwork: any work needs a harmonious working atmosphere and professionalism.
Only in this way can it be effectively completed. No matter the work intensity of employees at different time periods or the abnormal performance of employees at work, managers need to understand employees from all aspects, understand their ideological trends, find problems in time, guide and channel employees' dissatisfaction, and avoid affecting the overall cleaning work; Strengthening the organization of employees' after-work activities and providing a communication platform for employees require managers not only to play a benchmarking role, but also to play a good coordination role among employees. While doing a good job in team relations, we should also do a good job in relations with other departments in order to better drive employees to do a good job in team building;
Fourth, staff training:
Cleaning training is a long-term job. Every year, cleaning staff should be trained in cleaning-related knowledge, so as to continuously improve their comprehensive quality and working attitude, enhance their sense of belonging and responsibility to the company, and promote communication between the company and employees, managers and employees. This year's training mainly includes the following points:
1, fire safety awareness training, cooperate with the fire department to train employees on fire safety knowledge, strengthen the training of employees' safety awareness in stages, improve employees' emergency handling ability, control the cleaning of holiday peak hours and reduce it as much as possible.
Stains stay on the ground for less time, reducing potential safety hazards, and cleaning in strict accordance with the standard procedures of safe operation to eliminate potential accidents;
2. gfd, service awareness training, cleaning of all parts of the mall, employees' GFD and service awareness directly affect the company's external image. Therefore, the daily dress of employees is uniform, and the improvement of employees' service awareness is also the focus of cleaning training;
3. Skills and knowledge training. With the continuous development of the company, the standards and requirements of cleaning work will become higher and higher. In addition to basic cleaning knowledge, employees need to master more cleaning skills in order to do a better job of cleaning. For example, the maintenance of facilities and equipment, the cleaning and maintenance of floor tiles, and the cleaning and maintenance of stone materials all need professionals to operate. This year, we will focus on strengthening the training and learning of employees' skills and knowledge to meet the development needs of the company; In the new year, all our cleaning workers' unions have devoted themselves to cleaning work with more enthusiasm and positive working attitude, and made contributions to the all-round development of the company.