Current location - Health Preservation Learning Network - Slimming men and women - The story of the beautician-customers don't choose you, perhaps because of a small detail.
The story of the beautician-customers don't choose you, perhaps because of a small detail.
In the third quarter, customers did not choose you, perhaps because of a small detail.

Jingjing is an old beautician in the shop. She has been a beautician for 67 years, and all her customers are familiar with her. Needless to say, she has survived for so many years, so there are still many old customers. The customer who has been serving before, after I finished the incompetence of the manager, became a beautician in this store. One day, this customer came, and the beauticians who had served before were very busy, so I took over to serve her. I'm curious too. I have been waiting on her silently before. Why not serve her quietly this time? I also want to know why.

In a service, I also introduced the basic situation to this sister. Sister Jian also has her own career, and many things in her shop are in our shop. Speaking of which, the boss is still very low-key and easy-going, so she especially likes me as a down-to-earth person. When we were alone in the room, she whispered it to me. She said, if it weren't for you, I wouldn't have told anyone in the shop about it. She said it was a very simple thing, but that's how small things can be seen for big things. She said that she had been serving silently before, and she felt that she had good skills and enough experience, so she kept serving her. Then once, I checked that my sister had done a bathing project, paying attention to taking a bath three times in and three times out, and then drinking water every time I went out to help detoxify. So the service beautician will prepare tea for her. This time, she served the bath project very well and did many projects as usual, but in the end, she quietly cleaned the room while my sister was getting dressed. My sister saw that the water left in the quilt was quietly poured directly back into the small teapot. She said it was terrible. Could it be that the water she drank was left over after serving others and others? Although it is unlikely, she is not sure if she has made this move now.

Therefore, in the service process, a small detail will reveal every detail of our service, and a small action may lose such an important customer. Every customer is very smart, and no one can deceive anyone. Therefore, the more we do every detail and every step, only in this way can customers truly feel our intentions. And we treat our customers sincerely, and customers will feel it at every point.