From June 20 19 1 day, the traffic control voice service hotline was promoted. Gradually promote the national unified traffic control service telephone number 12 123, and provide services such as traffic control business consultation, information inquiry and business acceptance. Vehicle management office, the full name of the vehicle management office, belongs to the Traffic Management Bureau of the Ministry of Public Security, and is mainly responsible for undertaking motor vehicle registration, change, transfer, mortgage and cancellation.

By developing a unified short message platform software, the short message service connects with the short message gateways of China Mobile, China Unicom and China Telecom, sends short messages with the number of 12 123, and provides information push services such as business notification and warning education. Using the national unified number "12 123" not only facilitates people's memory, but also improves the credibility of the government. As a unified service logo for the public, the traffic control department of public security can establish an image of quality, scale, strong service awareness and trustworthiness in public consciousness. After adopting the national unified service, sending short messages to traffic participants such as car owners and drivers across the country will completely solve the problem that mobile phone notification services in other provinces and cities are not in place. In addition, it can save people's expenses. According to the relevant regulations of the state, you only need to pay the local telephone communication fee to call the national unified public service cornet.

Traffic management is different in different areas. For specific consultation, please consult the "National Vehicle Administration Information Inquiry System" according to your own situation. In addition to phone calls and text messages, you can also log in to the local vehicle management system in official website for enquiries. In the Internet age, many relevant departments have many convenience channels, such as WeChat official account or vehicle management office applet. Traffic control 12 123APP is also very convenient and easy to operate, and problems within the traffic range can basically be carried out in it.

"Road Traffic Safety Law of the People's Republic of China" Article 79 The traffic administrative department of the public security organ and its traffic police shall, in implementing road traffic safety management, simplify procedures in accordance with statutory functions and procedures, so as to be fair, strict, civilized and efficient.