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Samsung note3 lost weight on the mobile phone yesterday. I don't know what was uninstalled. Sogou voice input and S voice cannot be used.
Dear Samsung users, hello:

According to your description, I suggest:

1. Standby Page-Applications -Settings-(General/More)-Application Manager-All-S Voice or sogou Voice-Clear Data.

2. If the mobile phone supports online upgrade, it is recommended to update the firmware version of the mobile phone. Operation: Settings-About Device-System Update-Update (please back up the data in your phone before upgrading).

3. If not, please back up the data (contacts/photos, etc. ) in the phone, and then restore the phone to the factory settings (Settings-Privacy/Personal/Reset)-Restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to Samsung Service Center for inspection.

Service center address:

. Samsung . com/support/service locations . ASP

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.

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