First question? Why does the delivery time drop again and again? In the video, the takeaway brother asked why the delivery time was reduced from 50 minutes to 20 minutes, and there was no time for merchants to place orders. This is a very realistic problem. The US group's takeaway family is the only one, allowing them to unscrupulously squeeze the takeaway riders. Shorter and shorter delivery time not only greatly improves the overtime rate of take-away riders, but also seriously affects the speed at which merchants place orders and the user experience.
The second question? Why didn't the order overtime appeal pass? Then the takeaway brother asked, why didn't you ask the reason and directly deduct the overtime, and the complaint didn't pass at all? This question can be said to have been asked in the hearts of the majority of takeaway riders. With the continuous development of the take-out of the US Mission, their service and attitude have experienced a cliff-like decline. This way, the takeaway rider can deduct the money directly, which is too chilling.
The third question? Why does it take one day to receive a bad review, and why is the customer's refund order paid by the rider who issued the bill? Finally, the takeaway brother asked why there are complaints and bad reviews on the overtime list, which will be handled for one day. Why does the rider have to pay for the customer's refund order? As a service industry, it is inevitable that take-away riders receive bad reviews, but it is too ruthless to deal with titles in one day. Moreover, the customer's order refund has nothing to do with the rider. Why should the rider pay the bill? There is a problem with the take-out of the US group, so we should take the initiative to improve it and not let the rider bear all the responsibilities.
What three questions did Wang Xing ask the takeaway brother? What do you think of leaving messages in groups?