Warm reminder: Because the system application will be optimized after the mobile phone is upgraded, there may be a slow response in a short time. Please observe the test in 1 days. If it does not appear after upgrading, please check according to the following scheme:
1, slow response when using applications that need networking.
When using applications that need to connect to the network, if the Internet speed of Wi-Fi is slow or the Internet speed is slow due to poor cell phone signal, it will lead to slow response of the cell phone. Please try to change the Wi-Fi hotspot, change the location of the missing friends of the mobile phone to ensure the good signal of the mobile phone or change the SIM card to check and confirm.
2. Please restart the equipment regularly.
Restarting the phone can effectively clean up memory garbage and debris. It is recommended to restart 1 time in 2-7 days (the restart period can be adjusted according to the actual memory size).
3. Check whether the mobile phone is hot.
Please go to I Housekeeper > Utilities > Cool the phone to see if the phone temperature is too high. When the temperature is too high, the mobile phone will reduce the system performance appropriately to reduce power consumption and heat. Please click "one-button cooling" to cool the phone.
4. Check the power saving mode and power supply.
If the low power consumption (power saving) mode is turned on, some performance of the mobile phone will be reduced to extend the battery life. It is recommended that you go to Settings > Switch the battery to normal mode and keep it fully charged (above 20%).
5. Uninstall the third-party mobile phone housekeeper software of Fiber Wheel.
It may be that there is a conflict between the third-party mobile phone management software and the "My Butler" that comes with the mobile phone, resulting in a slow response. Please uninstall the alphabet search before trying to destroy it.
Step 6 clear your memory
Because the available space of mobile phone running memory is too small, and the available space of storage memory is too small (it is recommended to reserve more than 20% space), the response of mobile phone will be slow.
Please choose the following methods to operate:
(1) Slide up and pause at the bottom to enter the background, and clean up the background programs that are not used for the time being.
(2) Enter I Manager, click "one-click optimization" to optimize the mobile phone, and release more space through "space cleaning" if necessary.
7. Restart the application
If you use an application, you can end the application background, rerun the application to improve the experience, and upgrade the application to the latest version.
8. Encounter the situation that the game is stuck/not smooth.
You can try to bring up the game sidebar, turn on the performance mode (monster mode), or lower the game parameter settings appropriately to improve the game experience.
* Note: The higher the display effects such as game quality and anti-aliasing, the heavier the system load, and the more likely it is to cause fever and unstable game operation. It is suggested that the display effects such as game quality should be properly adjusted without affecting the visual experience.
9. Upgrade the system
The new system has improved compatibility and stability, so it is recommended to enter Settings >; System upgrade or settings > my device > iQoUI version Check whether the mobile phone system is the latest version and upgrade the application to the latest version.
10, reset the phone.
Go to Settings > System Management > Backup Reset, please back up the data of the mobile phone, click "Restore all settings" to try, if necessary, select "Clear all data" to reset the mobile phone and try again.
If you still can't solve the equipment problem by trying the above methods, please bring your mobile phone and purchase certificate to vivo customer service center for processing. Address of vivo Customer Service Center: Go to the website of vivo official website /vivo Mall-My-and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.
How to use cloud service backup:
1, device cloud backup
Enter the "Cloud Service" APP-Device Cloud Backup-Backup Data Type-Select the data to be backed up-Back to the previous page-Back up immediately-and then back up the relevant data; Turning on "Automatic Cloud Backup" will back up relevant data every 7 days when the device is charged, connected to WiFi and locked.
Note: Device cloud backup can back up system data (including desktop layout, alarm clock and some setting options), call records, short messages and applications (only backup installation packages, excluding data generated by applications).
2. Cloud disk backup
Go to "Cloud Service"-My Cloud Disk-Click "+"in the lower right corner-Select the file to upload-Upload-and wait for the upload to be completed.
Cloud disk supports uploading pictures, videos, audio, documents, WeChat files, QQ files, software installation packages, compressed packages and other files.
Recovery method after backup:
1, enter cloud service-device cloud backup-backup management-and data recovery-click backup data-recovery-and wait for completion;
2. Enter the cloud service-My Cloud Disk-click the file to download-and download it locally.
note:
1) In device cloud backup, a device only keeps the latest backup data, and after each successful backup, it will overwrite the old backup data saved in the cloud.
2) The data of post-it notes can be transmitted to atomic post-it notes, but the data of atomic post-it notes cannot be transmitted to post-it notes.
Graphical links: Web links
If you have more questions, you can go to official website /vivo Mall APP-My-Online Customer Service-Sliding Bottom-Online Customer Service-Manual Customer Service for consultation.