1. First, you need to open the software to enter the software setting interface, and click "General" in the figure. In general settings, if the mobile phone card is badly damaged, you can uncheck the box for automatically playing video, then click "Clear Buffer" below, and then click "OK" in the prompt box.

2. Or enter the mobile phone system settings-application management, and then find the software and find the storage space as shown in the figure. In the storage space, click Clear Data and Clear Buffer to clean and slim down the software.

3. Ensure that the mobile phone has sufficient memory, that is, you can't let the mobile phone run too many programs in the background, which will cause the mobile phone to get stuck and the software can't run. Always clean up the software running in the background of the mobile phone.

4, the storage space of the mobile phone, be sure to leave some space, don't let the storage space of the mobile phone be too slow, which will cause the mobile phone to get stuck because of insufficient storage space, causing the software to get stuck and flash back.

5. System compatibility is also a possible reason. If you get stuck or flash back because of the recently updated software or system, it is basically a compatibility problem. You can restore the original state first.

6. Another possibility is that the mobile phone has been used for a long time and the configuration can't meet the requirements of the software. Nowadays, with the rapid upgrading of mobile phones, the hardware requirements for mobile phone software are getting higher and higher. If the phone is cleaned, but the running software is still stuck, you can try a new device.