Nowadays, mobile network payment and transfer services have penetrated into every corner of life, and bank counters are increasingly absent. But paradoxically, on the one hand, fewer and fewer people go to the bank counter to do business; On the other hand, every time I go to a bank outlet, I still have to queue for a long time. Faced with the impact of internet finance, traditional banks have cut back on counter services to reduce costs, but at the same time, the quality of counter services has also declined. Some banks have cancelled counter seats, and some banks have reduced the opening of ordinary windows. ...

Go to a bank outlet to handle business, and the lobby manager will recommend you to handle business on ATM or other smart devices. This is not difficult for young people, but it will bring many difficulties to the elderly. Zhang Tao, president of a bank branch in Hebei, calculated an account: the average annual labor cost of tellers is about 654.38+10,000 yuan, and it will cost about 654.38+10,000 yuan to buy a smart device with a slightly higher price. Tellers and their office equipment cover an area of 7-9 square meters, and the equipment only needs about 2 square meters. As long as there is demand, the equipment can run 24 hours, and the error rate is much lower than that of manual operation.

Major banks are still laying off staff. By the end of 20 16, ICBC * * reduced tellers 14090, ABC 10843, CCB14 by 285 1, and 20 15 by 488/kloc. In 20 15, ABC added 6,909 tellers, but in 20 10843, the tellers decreased in one breath.

The decrease in the number of bank tellers is the inevitable result of bank intelligence, and the high rate of leaving the counter brings sufficient reasons for the decrease in physical outlets and tellers.