Legal analysis: there is no legal basis for the physical store to return goods for seven days without reason. At present, the after-sales service of physical stores in China implements the "National Three Guarantees Regulations", that is, if the product fails to meet the requirements within seven days from the date of sale, consumers can choose to return, exchange or repair it, unless otherwise agreed. In other words, unless the merchant promises, there are no laws and regulations that must be returned. The seven-day unreasonable return stipulated in the Consumer Protection Law only applies to online shopping, not to physical stores.

Legal basis: Article 25 of the Law on the Protection of Consumers' Rights and Interests, if an operator sells goods through the Internet, television, telephone, mail order, etc., consumers have the right to return the goods within seven days from the date of receipt, without giving reasons, except for the following goods:

(1) ordered by consumers;

(2) Fresh and perishable;

(3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online;

(4) newspaper delivery.

In addition to the goods listed in the preceding paragraph, other goods that are not suitable for unreasonable return according to the nature of the goods and confirmed by consumers at the time of purchase.

The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.