1. Software installer problem: If the software installer is installed on another computer, it is the same to delete and reinstall it. Generally speaking, the software installation program is considered to be defective or incomplete. It is recommended to download the installer again in official website and try again.

2. System problem: If the software installer can still be used normally after being installed on another computer, it will not work on this computer, and it will remain the same after being deleted and reinstalled. Considering that there is something wrong with the system, after reinstalling the original operating system, try to reinstall the software with the random driver (or download the driver of the corresponding system from official website).