Main shift (morning shift): 9: 00- 17: 00.
1. Turn on the computer and prepare for attendance.
Come in the morning to check the accounts according to the previous day's bill.
3. Hold the cards one by one.
4. Find the lost items.
5. Check the shift of technicians.
6. Clean and wipe water cups, ashtrays, etc.
7. Prepare boiled water and tea.
8. Organize and wipe the lobby items such as coffee table, bar, display table and sofa.
9. During the shift, be fully responsible for financial matters, such as lobby accounts, incoming and outgoing accounts, cash invoices and drawer keys.
10. Tidy up slippers, clean the shoe room and tidy up shoes.
1 1. Answer the phone, receive the consulting guests and make an appointment.
Main shift (night shift): 17: 00- 1: 00.
1. Check the accounts with the main shift staff in the day shift and hand over the accounts.
2. Arrange the contents of the SMS platform for the next day, including: recharge notice, balance reminder, birthday greeting, holiday greeting, deadline, latest activities of the club, etc.
3. Record the missing items.
There are important notices and appointment messages.
5. The middle shift accepts the work of the deputy shift after work, including: cleaning, changing slippers, sorting hand cards, pouring water for refills, cleaning, etc.
6. During the shift, be fully responsible for financial matters, such as lobby accounts, incoming and outgoing accounts, cash invoices and drawer keys.
7. Answer the phone, receive consulting guests and arrange appointments.
Deputy shift: 1: 00 —— 2 1: 00.
1. Responsible for changing shoes, recording and managing hand cards.
2. Clearly understand and record the technician's punching time, project, room arrangement, number of guests, etc.
3. Pour water for customers, refill glasses and replace ashtrays in time.
4. Keep the lobby clean, including floor, countertops and sofa layout.
5. Wash and dry the teacups and ashtrays.
6. Put the slippers that need to be cleaned replaced by the guests into the box to facilitate the cleaning of the sauna department.
7. Show the guests around the clubhouse and send them to the box.
Remarks: 1. If there are three front desk employees, arrange the shifts according to the morning, middle and evening shifts above.
2. If there are four front desk employees, four people will arrange their own holidays from Monday to Thursday, and no rest is allowed from Friday to Sunday.
3. Ask the manager if you are in a hurry.
I recommend carefully: