Annual Work Summary of Rehabilitation Department in 2020: Fan
Since its establishment in 20__, the Department of Rehabilitation has developed from a small department to a formal and standardized rehabilitation institution. This is the achievement of the majority of medical staff with the strong support of hospital leaders and relevant departments. Summarizing the work in the past year, we now report as follows:
1. Since its establishment, the Department of Rehabilitation Medicine has laid a certain foundation for its subsequent sustainable development through continuous exploration, but for various reasons, there are bottlenecks in its development. In order to seek the next development, the leaders of the hospital organized staff to inspect the rehabilitation department of Zhengzhou Fifth Affiliated Hospital, Huaxi Rehabilitation Department and Sichuan-Hong Kong Rehabilitation Center of the Provincial People's Hospital. And send five staff members to the Fifth Affiliated Hospital of Zhengzhou for further study to learn the experience of department management and department development. During the study period, I not only learned all kinds of advanced clinical techniques, but also exchanged what I learned after returning to the department, actively carried out business learning and improved the overall business level of the department. Treatment programs such as upper and lower limb CPM, electric standing, passive training of upper and lower limbs, quadriceps muscle strength training, standing and sitting balance training, techniques and small needle knife were carried out, which expanded the business scope, made more people understand the significance of fine operation training of rehabilitation therapists, attracted patients and gradually improved economic and social benefits.
Compared with last year, the business income of this department has increased greatly. Participated in free clinic activities in the countryside for many times, publicized the concept of modern rehabilitation medicine, expanded the brand of departments, and actively expanded the income of rehabilitation treatment. Completion of medical services: outpatient visits increased by% over the previous year; The income of inpatients increased by 2.5% compared with last year; Business completion income10 million yuan, an increase of 10% over the previous year.
3. Strengthen departmental management. As a new specialty in China, the rehabilitation department of general hospitals didn't have a unified standard until 20__. Therefore, combined with the experience of studying in the rehabilitation department of Zhengzhou Fifth Affiliated Hospital and the specific situation of our hospital, we worked out a series of rehabilitation work systems and diagnosis and treatment processes with the relevant personnel of the department to make the clinical work of the department more standardized and orderly. For example, when evaluating patients in various systems, it is necessary to specify the contents, methods and forms of evaluation, the methods used for different obstacles, and the training content that must be done in stages for rehabilitation. Make the department diagnosis and treatment work gradually.
Go to a benign track.
4. Strengthen service awareness. In the specific clinical work, we not only require technology, but also pay more attention to humanized service, coordinate the general work order, warmly receive patients, make careful diagnosis and treatment, have good medical ethics and practice style, and have excellent medical technology. Our department has a good reputation in the eyes of patients. Because most of the patients in our department are hemiplegic patients with neck, shoulder, waist and leg pain, we need to give love and confidence, and respect patients from personality, which is more important than treatment technology. Therefore, there were no disputes between doctors and patients and medical errors in the work throughout the year, which was well received by the society.
Summarizing the work in the past 20 years, although some achievements have been made, there are still many shortcomings, such as insufficient learning atmosphere, insufficient knowledge and lack of academic papers. We should seize the opportunity of development, unite and cooperate, strengthen the implementation of goals, and strive for a big step in the coming year.
Summary of work of rehabilitation medicine department in 2020
In 20__, the second anniversary of the establishment of our department, under the leadership of the hospital team, with the support and help of various departments in the hospital, all the staff of our department, Qi Xin, made concerted efforts, persisted in taking Scientific Outlook on Development as the guide, taking patients as the center, taking improving service quality as the theme, and constantly improved medical quality, ensured medical safety and improved service style according to the overall principles of consolidating achievements, deepening management, continuous improvement, continuous innovation and improving service style. This year has achieved gratifying results: the total business income for the whole year was-100 million yuan, an increase of-%over last year; The number of people admitted to hospital and discharged from hospital increased by% and% respectively compared with the same period of last year, which achieved economic and social benefits. The work of the past year is summarized as follows:
First, strengthen departmental management. First of all, carefully organize the staff of the department to study the Interim Measures for the Investigation of the Responsibility of Medical and Health Institutions and Their Staff for Asking for and Accepting Red Envelopes and Rebates, the core systems and other documents and negative materials repeatedly. This year, the general practitioner * * * accepted the banner 1 and rejected some red envelopes and articles, which was affirmed by the hospital. This year, the department will take "total control and structural adjustment" as one of the "highlights" of its work. To this end, on the one hand, increase the management and punishment of doctors. On the other hand, actively adjust the medical structure, take effective measures, do everything possible to reduce medical expenses, and achieve remarkable results. First, rational drug use. The second is to pay attention to the cost of single disease. The third is to grasp the use of disposable materials. The fourth is to speed up the bed turnover. By taking a series of effective measures, the department successfully completed the various cost indicators issued by the hospital this year. With the rapid growth of the department's business, the cost has been kept at a low level, and the average hospitalization day is only 9.2 days, which effectively reduces the burden on the masses. Do a good job in the implementation of the medical ethics evaluation system. The image of employees directly affects the image of our departments and hospitals. We use various forms to strengthen positive education and popularize medical ethics and post professional ethics.
Two, standardize medical quality management, improve the level of medical technology.
1. Attach importance to the construction of talent team
The staff of our department use young doctors to teach and three-level rounds to learn professional knowledge, use medical records to discuss, and the chief rounds to accumulate clinical experience, and their professional level is constantly improving. Professor Fu's studio was established in _ _, and Professor Fu conducts clinical teaching and rounds every half month.
2. Strengthen the implementation of rules and regulations
Hold regular departmental meetings, shift shifts and arrange work every day; Once a week, emphasize safety and quality, and implement the duties of doctors and nurses; Check the safety and quality twice a month, and give two thoroughness to unqualified performance: (1) Thorough rectification. (2) thoroughly investigate.
3. Do a good job in the management and monitoring of the "three links"
(1) On admission: comprehensive physical examination, detailed medical history and strict medication; (2) During hospitalization: close observation, safe nursing and civilized service. (3) When leaving the hospital: pay attention to matters, review standards, and send them with enthusiasm.
4. Strengthen safety management.
Strengthen total quality control. Hospital infection was effectively controlled through strict implementation of routine diagnosis, treatment and operation specifications and strict medical quality control. Grasping the study of health laws and regulations and routine diagnosis and treatment requires focusing on the study of specialized disease knowledge, improving the diagnosis coincidence rate and treatment effect, and constantly improving the quality of employees, so as to fully stimulate the enthusiasm of employees, develop their potential, attach importance to the diagnosis and treatment of patients, improve the cure rate with a high sense of responsibility, rigorous scientific attitude and superb medical level, and ensure the diagnosis and treatment effect of patients. Formulate effective safety management measures. Strictly implement technical standards and norms such as Diagnostic Efficacy Standard of TCM Diseases and Syndrome, Classification and Coding of TCM Diseases and Syndrome, Terminology of Clinical Diagnosis and Treatment of TCM (disease part, syndrome part and treatment part), Basic norms for writing medical records of TCM and integrated traditional Chinese and western medicine (Trial); Carry out dual diagnosis of traditional Chinese and western medicine and strictly implement relevant diagnostic standards. The diagnostic accuracy reached the requirements of the corresponding hospital, and the diagnosis of ICD- 10 was correct.
The accuracy rate is 99.6%; The specialty attaches importance to the accuracy of TCM treatment and prescription, and the curative effect level has been significantly improved during the construction period, with the TCM treatment rate reaching 99.6%; The curative effect level of degenerative diseases such as cervical spondylosis, lumbar disc herniation and lumbar spinal stenosis, stroke, knee osteoarthritis and scapulohumeral periarthritis has been significantly improved. Strictly following the clinical path has improved patient satisfaction, shortened hospitalization time and reduced hospitalization expenses. The cure rate was 57.7%, and the improvement rate was 465,438+0.5%. Formulate clinical diagnosis and treatment norms and clinical paths for cervical spondylosis, lumbar disc herniation, stroke, scapulohumeral periarthritis and knee osteoarthritis, and highlight the treatment with Chinese medicine characteristics.
The third is to strengthen discipline construction and promote rapid business development.
Continue to follow the business development idea of "highlighting the characteristics of key specialties of traditional Chinese medicine, giving full play to advantages, focusing on the construction of specialized diseases in specialties and aiming at improving comprehensive service functions". (1) Continue to accelerate the construction of key institutions. For talents with development prospects, specialties and advantages, go out for further study. (2) Advocating multi-departments to participate in cooperation, adopting collaborative research and complementary advantages, promoting the development of related disciplines, and assisting Qi Xin to work together to provide guarantee for the development of characteristic businesses.
Four. existing problems
Honest medical practice, honest service, "meticulous service and care" have not become the values recognized by every employee, and it is necessary to further introduce professional and technical personnel or send them abroad for further study; The unreasonable allocation of rehabilitation equipment in the department has not been fully utilized, which has restricted the further development of the department; The administrative level of departments still needs to be improved, lacking core competitiveness and professional influence. Although the image of hospital medical technology has been widely recognized, there is still much room for improvement.
In short, looking back on the work of the past year, the achievements are the mainstream, and we will continue to carry forward the good practices, sum up and correct the shortcomings. In the coming year, the work will focus on postoperative rehabilitation of stroke and pain, cervical and lumbar disc herniation and other special treatments, cervical and lumbar disc herniation and ozone treatment of various arthritis, and the three-level rounds system, clinical teaching and scientific research capabilities will be strengthened; In administrative management and department management, we should strictly grasp the implementation of various core systems, standardize the diagnosis and treatment of single diseases, and do a good job in the implementation of clinical pathways. Play its due role for the new development of the hospital. We believe that we will do better in the future.
Summary of rehabilitation work in 2020
20__ years is an extraordinary year. Under the guidance of hospital leaders and the efforts of all staff in our hospital, Qi Xin successfully passed the second-level general hospital. As a newly established department in the hospital, with the support of hospital leaders and the joint efforts of general practitioners, the rehabilitation department has created impressive social and economic benefits from scratch, from simple to perfect, from loose to rigorous, in just one and a half years. In the rehabilitation department, there are not only inpatients, but also outpatients. Although the number of medical staff is small and the workload is heavy, all medical staff work together in Qi Xin and Qi Xin. In the past six months, the satisfaction of patients in rehabilitation department has reached more than 97%, which has been widely praised and affirmed by patients. According to the work plan at the beginning of the year and the demonstration project of high-quality nursing service, strengthen basic nursing, improve nursing quality and improve patient satisfaction. The work is summarized as follows:
First, the basic situation of work performance
The average number of inpatients per month is 58, and the average number of outpatients per month is 1 10.
Second, highlight brands, promote departments and expand service radius.
We actively promote departments, improve the popularity of specialties in society, and let patients know about us. Our department has really publicized the business scope, specialized equipment, professional technology and new technology, new projects and new business, which has promoted the overall popularity of hospitals and departments and the popularity of some experts and famous doctors and specialized diseases, and has played a great role in promoting the business development of hospitals.
Third, improve the quality of service, with patient satisfaction as the standard.
Promote the construction of harmonious culture with the theme of "respect and care" among all medical staff. Focusing on the service concept of "touching", we will develop a family-friendly and personalized service model and create a warm doctor-patient environment. Adhere to the patient-centered, patient-demand-oriented, patient satisfaction as the standard, and provide family services, refined services and convenient services. For example, after the patient is admitted to the hospital, he will be warmly received, with a kind attitude and a smile, bring the patient a cup of tea, send a bag and send the patient to a clean and tidy ward. Because of good service, high professional skills and obvious rehabilitation effect, they introduced their neighbors or relatives suffering from low back and leg pain to our department for rehabilitation treatment. Due to the characteristics of undergraduate course, there are many treatment projects and relatively insufficient personnel. Some treatment programs are one-on-one treatment, and everyone is multifunctional. There are many rehabilitation patients at ordinary times, and the treatment project can't be done. In order to meet the rehabilitation needs of patients, they often work overtime, and they are not afraid of being dirty or tired, but they have no complaints. The director of the department and the head nurse are busy and have a lot of things to do, but they are all conscientious. Some employees work with illness, and good deeds emerge one after another.
Fourth, strengthen nursing quality control and strictly implement the core system.
Through the irregular inspection once a week, we carefully summarize and analyze the shortcomings and nursing defects in the department, find out the hidden dangers in the work, nip in the bud and strengthen the nurses' awareness of nursing safety.
Fifth, strengthen basic nursing and improve patient satisfaction.
Through the development of high-quality nursing service demonstration wards, the subjective initiative of responsible nurses should be actively brought into play, humanized nursing should be provided, and responsible nursing should be implemented and done well.
Patient life care and health education, through satisfaction survey, select the best nurse every month, and link it with performance appraisal to improve the enthusiasm of nurses.
Sixth, strengthen the writing quality of nursing documents.
Seriously convey, help and guide young nurses to improve the quality of nursing medical records. Improve nursing documents and reduce potential safety hazards. Pay attention to the problems existing in nursing documents at this stage, standardize nursing document records, conscientiously implement the cross principle in nursing records, that is, "objectivity, truthfulness, accuracy, timeliness and completeness", and avoid irregular writing, such as missing words, unclear alteration, inconsistency with doctors' records, etc. , and reflect the particularity of both comprehensive nursing problems and specialist symptoms, so as to standardize and standardize nursing documents.
Seven, strive to improve the professional quality of nurses
Organize business study every month, conduct technical operation assessment and strengthen specialist nursing training, train and assess new nurses in rules and regulations, core system and theoretical operation, and those who pass the assessment will take up their posts.
Eight, efforts to improve nurses' coping ability and first aid ability, organize nurses to learn the first aid operation process of cardiopulmonary resuscitation and the first aid process of fracture patients.
Nine, emergency medical equipment should be managed by special personnel, so as to achieve "four settings", and do a good job of inspection and registration, so that it is in an emergency preparedness state.
Ten, strive to do a good job in hospital management.
Strict disinfection and sterilization isolation measures, strengthen the classified treatment of medical wastes and the destruction and disinfection of disposable goods, and regularly monitor the concentration of various disinfectants.
Although some achievements have been made in nursing work in the past year, there are still some shortcomings.
Sleepy, need to be further improved. The problems in a year mainly include the following aspects:
1. The professionalism and management level of nursing managers need to be improved, and the awareness of management innovation is not good.
2. Individual nurses are not responsible.
Health education is not timely, and the positive spirit of nursing staff is not fully mobilized, which is often done passively.
3. Some nurses don't have a strong sense of sterility, they don't wear masks during aseptic operation, and disposable materials are not treated in time after use.
4. Scientific research is a weak item in nursing management.
5. The overall working ability of nursing staff needs to be improved.
6. Nursing operation process and core system supervision are not in place.
In 20__ years, nursing work will move towards the track of institutionalization, standardization and scientific development. Based on the overall situation, we should work hard, be pragmatic and innovative, improve the quality of nursing work, improve nursing management ability, improve the execution of nursing work, do nursing work well, carefully and practically, and strive to achieve new breakthroughs, new leaps, new promotions and new achievements in nursing work in the new year. To lay a solid foundation for establishing a second-class first-class hospital.
In the future work, all medical staff in the rehabilitation department will still take the content of "standards" as their own work criteria, so that standards become habits rather than habits. It's a long way to go in Xiu Yuan, and I'll go up and down.
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