Summary of Beauty Work Month 1
The long and passionate 20xx year is over. With the enthusiasm and surge of work, we have experienced a year of ba
Summary of Beauty Work Month 1
The long and passionate 20xx year is over. With the enthusiasm and surge of work, we have experienced a year of baptism and let us grow up gradually.
20xx We have gained a lot, and we have tasted sadness, laughter and crying. Maturity is accumulated little by little. Success and failure are constantly stimulating us, and how many experiences have become real textbooks.
Looking ahead, although we can't predict and imagine, we should sum up everything in the past.
Over the past year, under the corporate philosophy led by the company, under the supervision of the boss, with my belief and persistence, we have repeatedly hit the limit and let our team go to the peak, and I have also learned a lot from the experience.
The company adheres to the corporate philosophy of "the first-class consulting management company in the beauty industry", which makes us invincible and stand at the top of the beauty industry. This is our pride and the pride of every employee.
Summing up the work in the past year, I did my duty as a store manager, and the whole team made me understand a lot. Year-end summary, there are two main points:
1. Review the main work in 20xx, some achievements of the initial work, the reasons for the achievements and the lessons learned from the failed cases.
2. The direction to be worked hard and the goal to be achieved in the next year.
In the whole summary process, we need to pay attention to the following questions:
1. Don't be grandiose and empty. Speaking with facts and data is the most favorable persuasion. In the usual work summary, we should carefully record the daily and monthly data.
2. When summing up, we should adjust it clearly. Go over it in your mind first and make clear what you have summed up.
3. Find problems and put forward constructive suggestions. The job of the beauty salon manager is to manage the whole beauty salon. Beauty salon managers should pay attention to observation, think about how to make the development of beauty salons better and better, and put forward solutions.
It is very important to make a good plan for next year's work. Beauty salon managers must pay attention to it and make practical plans from the actual ability of employees.
Then I want to say that all the staff in the beauty salon have given me great help. I think the cooperation between the manager, consultant, beautician and me is impeccable. The reason why I can complete all the service and performance indicators issued by the leaders is inseparable from leading our team. As the store manager, I pay tribute to the professionalism of all the staff in the beauty salon.
Our success is not accidental. Every link, every step and every detail determines our success or failure. Each of them plays his own role, from the front desk to the active and enthusiastic service of beauticians and consultants. Logic is so natural and exquisite. This is my experience as a store manager. We have done a lot of good work, and this is just the tip of the iceberg. What I said is not specific and comprehensive enough. There are many more, such as our logistics support, visiting customers, and launching different types of cards in different seasons to meet different levels of customer groups. These are our advantages and magic weapons to win. As long as we make good use of it and give full play to it, success is inevitable. We are passionate, energetic and wolf-like. Creating brilliance is not a dream, but a question of thinking and not thinking.
Summary of Beauty Work Month II
In a blink of an eye, 20xx years will pass, and now I am stepping on the last tail at the end of the year, and my work has finally come to an end temporarily. As a front desk employee of-beauty salon, I tried my best to do my job well and contributed my greatest strength to the development of-in the first half of this year! Although I still have many shortcomings, I will always accumulate experience and keep learning. I believe I will make greater progress and breakthrough in my future work and make the beauty salon stronger!
As a receptionist, I represent the facade of the company. Plus, we are a beauty salon, so it also brings me a lot of work pressure. But thanks to the face my parents gave me, I can have the capital to support this portal, but in order to do my job well, it is meaningless to just be a "vase". To this end, I summarized the work in the first half of this year.
I. Personal identity
Ideologically: ideologically, I have seriously studied the concept of-,so that I can walk on the same road with the concept of-and wholeheartedly build the best and healthiest beauty brand. Keep up with the trend and let your thoughts change with it. Of course, in the face of work, I also maintain a serious and responsible attitude to avoid making mistakes in my work.
Work: As the front desk, I constantly polish myself in my work, improve my ability and sense of responsibility, make myself the front desk for service companies and customers, do my own related work well, entertain visiting guests, and pursue more benefits for the company!
Interpersonal relationship: As the front desk of beauty salon, interpersonal relationship is basically our job. In addition to establishing good interpersonal relationships within the company, I am also constantly communicating and following up with customers. After laying a good network foundation, I continue to recommend and broaden our beauty popularity, maintain more old customers and attract many new customers.
Second, the work situation
In the first half of this year, I worked hard to improve myself and my personal image. At the same time, I further improved my ability as a receptionist, especially in etiquette.
At work, as a receptionist, I try my best to provide courtesy reception for customers, recommend our products and packages to customers, try my best to be a receptionist and leave more guests.
I have never fallen behind in my work and study. In the face of the company's numerous packages and products, I have made great efforts to learn and understand, and I have experienced it personally, so that I can recommend and explain it in more detail when I explain it to my customers. For the newly launched products, I will also know the details as soon as possible.
Of course, in the face of peer products and services, I will also do some learning, so that I can better analyze the comparative psychology of customers and make better recommendations.
Third, shortcomings
At the front desk, I sometimes eagerly recommend the past, but it has brought some customers a less satisfactory experience. In my future work, I will learn how to control the rhythm and improve my ability better.
Fourth, summary.
To tell the truth, the work in the first half of the year was not satisfactory, but it was from these unsatisfactory places that I learned and improved myself. In the second half of the year, I will continue to work hard!
Summary of beauty work in the third month
Last year was the peak season for beauty salons, with many customers. I am also busy studying and exercising myself, and I have made some achievements, developed many new customers, and my performance has been greatly improved compared with last month. Of course, I also have some shortcomings in this month's work, such as not being sensitive enough to the psychological changes of customers and not being able to meet their needs in time. The root of this problem is that my experience is not rich enough, I have received less exercise in beauty salons, and my ability to judge customers and deal with emergencies is still weak.
However, my advantage is that I am still young, and I am also a beautician who loves learning. Although I am busy every day and have a lot of work, I will definitely find problems in time, find problems and solve them in time. If you can't solve it, you are willing to consult your colleagues and superiors in time. In this process, I feel that my ability has been improved and exercised. Of course, because I have been in the beauty salon for a long time, I will inevitably feel slack in my work, my enthusiasm for work is not high enough, I have not taken the initiative to develop new customers, and I am not confident enough when I do sales, so I can't talk about big orders and communicate with customers. I feel that my professional knowledge and professionalism need to be improved, especially my knowledge of beauty salon products and the mastery of beauty technology are not skilled enough.
This year, the work target has been basically achieved, and the performance has slightly exceeded the standard. I still feel very happy about this, and thank you for your help and support. In the next work, I will continue to work hard, constantly set new goals for myself and constantly surpass myself. Only by being strict with yourself can you become a qualified beautician. Next, I will learn more about Pritisha products from all the managers, learn new technologies, and try to master our new instruments as soon as possible, so as to serve every customer with the best attitude and greater confidence. Thank you all.
Beauty Work Summary Month 4
During your one-year working time as a beautician, have your own professional services penetrated into the details of your life? Everyone is a customer who is enjoyed and an individual who provides the best service to customers. Looking back on the work of 20xx, I try my best to meet the needs of every customer, achieve uniform service details, and strive to provide customers with comfortable and high-quality services. I like to summarize the work in each stage, which always makes my work better.
First, the task completion rate
This year, the task completion rate reached 90%, and the results were not bad. Next year, I will try my best to complete more than 95% of my work, so as to improve my ability.
Second, the problems existing in the work
20xx years, for me, is a year to show my new self. In my job as a beautician, I found that I didn't know the customer thoroughly enough, so it was difficult to guess the customer's needs. However, I know that the source of the problem is that we have not received enough customers and have no rich experience, so our judgment and handling ability is relatively weak.
Third, the gains and losses and shortcomings of the work
There are many problems in my work every day, so I can better grasp the problems and find senior people to help me solve them at the first time to improve my ability. There are some shortcomings in the work of beauticians, such as lack of passion and enthusiasm, lack of initiative and self-confidence. When doing sales, I am not brave enough to talk to customers, and my professional beauty knowledge and business level are still lacking, and my practical skills should be strengthened.
Fourth, the work needs to be improved.
In the course of this month's work, I met some professional beauty knowledge, needed help, and was not good at selling products to customers. Next month, we need to improve these aspects: enrich professional beauty knowledge, sell products to customers in the best state, and improve our practical skills in beauty techniques.
Summary of beauty work in the fifth month
Looking back on the great changes and fierce competition in the beauty industry, we may have had bitterness, tears, flowers and smiles. In order to survive and develop for a long time, we must think, plan and make a correct strategic plan. Strategic planning is different from short-term or long-term planning in general. It is a major overall planning that adapts to all aspects of beauty salons (including property management, human resource management, marketing management, etc.). According to the external marketing environment and internal resource conditions of beauty salons. Therefore, the process of making a strategic plan must examine a series of plans, including defining the tasks of beauty salons, determining the goals of beauty salons, rationally arranging the business combination of beauty salons and making new business plans.
The above is my work experience and experience. No one is perfect, and I still have many problems in my work. As far as work experience is concerned, I have a lot to learn compared with an excellent beautician. Life is a process of continuous learning. We should correctly position ourselves and examine our abilities in all aspects.
In the second half of the year, I will continue to learn and strengthen from the following aspects:
(1) Basic knowledge of beauty:
Female physiological cycle, skin structure, human acupoints, Chinese medicine beauty knowledge, etc.
(3) Basic beauty skills:
Various massage techniques, the function and usage of various beauty instruments, the nursing process of various beauty projects, the efficacy and deployment principles of beauty salon products, etc.
(4) Beauty salon sales skills:
Etiquette reception, psychological communication, finding needs, judging customer types, answering customer questions, closing skills, etc.
(2) Beauty salon product knowledge:
Product type, product structure, product efficacy, product composition, product selling point and product culture of beauty salons.
(5) the beauty salon work system:
Morning meeting process, attendance, responsibilities, salary, telephone, card issuance and collection.
The above is my work summary this year and my work plan for next year. In my past work, I am very grateful to the leaders for their support and trust in my work. In the next work, I will work harder, make persistent efforts, constantly sum up experience, correct my shortcomings, and strive to hand in a satisfactory answer sheet with better results.
Summary of Beauty Work in the 6th Month
Xx years fly by, and xx years come slowly. It is time for the annual work summary to bid farewell to the old and welcome the new.
On March 6th, xx, I walked into the manager's shop for the first time. I came home after a long separation and felt very warm and kind. Looking back on this 10 month, I was lonely and happy. When I first came, I didn't have any clients. In order to get rid of loneliness, I found some odd jobs, and the manager slowly arranged clients for me. I cherish every customer and want to serve them seriously, but the result is not as good as I expected. Because I haven't been a customer for a long time, I'm not skilled and a little rough. In addition, I left the beauty industry for more than two years and lost several customers in some details, but in the third month I came to the store, I set myself a goal to earn 3000 yuan every month. I don't have many customers, and 3000 yuan is also a peak for me. Anyway, I will go to the manager or not put the customer's phone number on record, so I will keep calling the customer to say something I care about, so I will have more customers. At this moment, I am thinking that it is not easy to find a customer, so we must cherish it.
1, I want to love every customer with love. The greater the trust of my customers, the greater my responsibility to them. The more trouble the customer is, the place where I have to pay. I never cherish my own strength, and try my best to make every customer happy and go away.
2. Be responsible. If the customer chooses me, I will be responsible for the customer. I must seriously serve every customer, think for the customer, think from the customer's point of view, and be anxious about the customer's urgency. What clients want is what I want to do.
3. Have a happy heart. Customers will always be happy when they see me, and they will also bring happiness to customers. When customers are in a good mood, their health will be better and their beauty effect will be better.
That's what I thought and did. The monthly target was overfulfilled. I can stand here today and sum up my work. I thank the maintenance manager for giving me this platform, the maintenance manager for his concern and care, Yu manager and Yu manager for their help and support, and colleagues for their help and cooperation.
In xx years, I will do my job well with a positive attitude, actively cooperate with the manager, take the store as my home and create the best results.
I wish the maintenance manager, manager Wang, the store manager and all my colleagues good health, all the best, and a happy New Year!
Summary of beauty work in the seventh month
The coming 20xx year is a full, busy and happy year. At the end of the year and the beginning of the year, review the past and look forward to the future! Since last month, under the guidance of beauty salons, with the care and help of department leaders and the friendly cooperation of colleagues, we have made great progress in our work and study.
First, improve the service quality and standardize the front desk service.
The front desk is the starting point to show the image and service of beauty salons. For customers, the front desk is the first step for them to contact our beauty salon and the first impression on it, which is very important. So the front desk represents the image of the beauty salon to a certain extent. At the same time, the service of beauty salons to customers begins with welcoming guests at the front desk, and a good beginning is half the battle. Recognizing its importance, we must do our work well. Strive to improve the quality of service. Answer every call carefully, answer questions carefully and make records, and dispatch, transmit and report according to the department or person in charge involved in the information. When customers visit, we will always pay attention to maintaining a good service attitude and warm reception. Cleverly answer the questions raised by customers in the right environment. Smiling, patient and meticulous, warm tips. In our spare time, we will strengthen the study of telephone skills and service etiquette. Constantly recharge yourself to adapt to the rapid development of beauty salons.
According to the records and statistics, I started to come to the beauty salon in 20xx: fill in xxx times, receive visiting guests X times, order drinking water X times, make employee attendance sheets X times, transfer calls X times, update address books X times, send and receive express mail X times, count purchasing inventory X times, send and receive faxes X times, print documents X times, clean up X times, transfer calls X times on weekends, and register fingerprints X times.
Second, do a good job in warehouse management, inventory the warehouse on time, and classify the items.
Strictly follow the beauty salon system, so that all entrances and exits are registered. Check the integrity of the goods in time and report the lost or damaged goods to the relevant departments in time for purchase or maintenance. According to statistics, since 20xx 10, various items in various departments have been put into storage for more than x times, and all items put into storage have corresponding outbound records.
Third, we should focus on the overall situation, regardless of personal gains and losses.
Whether it's working hours or vacation time, beauty salons have temporary task assignments, and we all obey the arrangements and actively cooperate without looking for any reason to shirk.
As a member of xx, we will contribute our strength to the beauty salon. Usually actively participate in activities organized by beauty salons, strengthen the feelings between colleagues and communication between departments. And learn more about the basic situation and business content of beauty salons. In order to work better in the future, we will continue to lay the foundation.
Although the work at the front desk is sometimes trivial, everything should be done seriously. So we will do everything with our heart. Thanks to the instructions of the department leaders and the opportunity given by the beauty salon; Through these days' work, I also clearly see that I still have many shortcomings. In the days to come, we will strengthen our study and strive to do our work better!
Summary of Beauty Work in the 8th Month
The new year is coming, and we should make a new beginning. Looking back on 20xx, under the guidance and care of the superior leaders, through the cooperation and support of all departments and the joint efforts of all the shop assistants, we have made proud achievements in 20xx.
With the company's vigorous training and my own efforts, I was promoted from employee to store manager in September this year. When I accepted this honor, I felt a great responsibility. With years of working experience, from employees to store managers, I have summarized some views and experiences on our work: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well.
My specific summary is as follows:
1, conscientiously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.
2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.
3, through various channels to understand peer information, to understand the customer's shopping psychology, to know ourselves and ourselves, know fairly well, and have a clear aim, so that our work is more targeted, thus avoiding unnecessary losses.
4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.
5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, so that employees can change from passive to active. In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work:
A, first of all, do a good job of cleaning every day to create a comfortable shopping environment for customers;
B, secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.
C. Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will run our store with more exquisite and skilled business.
In the face of next year's work, through the summary of this year, put forward next year's work ideas, focusing on the following aspects:
1, strengthen daily management, especially the management of basic work;
2. Strengthen staff training internally, and comprehensively improve the overall quality of staff;
3, establish a high degree of loyalty to the company, love their jobs, the overall situation, all for the sake of the company, to contribute to the improvement of the overall economic benefits of the company.
4. Strengthen unity and cooperation with various departments and brother companies, create the best and seamless working environment, remove discordant notes, give full play to employees' greatest work enthusiasm, and gradually become an excellent team.