After the store closes down, the prepaid card fees purchased by the parties concerned can be recovered by reporting to the consumer association or the administrative department for industry and commerce. According to the provisions of the Consumer Protection Law, if an operator provides goods or services in advance, it shall provide them as agreed. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of the consumer, and bear the interest of the advance payment and the reasonable expenses that the consumer must pay.