Self-evaluation of working individuals 1
Looking back on this year's work, I find that I have both the joy of harvest and the loss of feeling inadequate in ideological work and study.
From the day I entered the society, I integrated myself into the big family of society and took myself as my responsibility. I integrate this awareness into my daily life and penetrate into my words and deeds. In my work, I strictly abide by all the rules and regulations formulated by the school and maintain its seriousness with my own strict requirements. I am not late, I don't leave early, I don't ask for leave without reason, and I don't care about working hours. I can actively participate in the activities organized by the work, attend the political theory study and educational theory study organized by the work on time, listen carefully, take notes carefully, and have my own reflection and experience after the meeting. In the work, I can focus on the overall situation of the work, obey the arrangement, be conscientious in my work, do my best, have a study in my heart and a job in my heart. Don't be stingy with your energy and time. Go to work every day, correct homework, think about problems in work, go home at night, study the work outline carefully and prepare lessons carefully. Although I am very busy, I can feel full, especially when I see that my studies are becoming more and more mature and full of satisfaction.
However, the young self is immature after all. Work is not proactive, only satisfied with the tasks assigned by the leaders. I am not good at thinking and thinking when I encounter problems in my work. I often wait for the instructions of the leaders and say it step by step. In this issue, out of the trust of the leaders, I assumed the responsibility of preparing lessons for the team leader, but I knew that my ability was not enough for this job, and I often fumbled in my work, but I often found nothing. At that time, I will be afraid of difficulties and shrink back. When you encounter complicated things at work, you will have a procrastination mentality. If you can't do it today, wait until tomorrow. You will take an evasive attitude towards the problem and deal with it passively. You think that "when you cross the bridge, you can't take the initiative to find countermeasures, but you can only wait for the method to appear."
Business study is not tight. Although I feel the potential pressure and urgency, I lack self-confidence, the courage to climb up, the spirit and attitude of studying hard, perseverance and perseverance. I don't deeply understand the decisive role of professional level in work efficiency and quality. In practical work, I often relax my study and rely on my business on the grounds of tight working hours. I think the leader will have specific instructions and I don't have a complete set of plans to learn business knowledge, so I am blind in my work and study. On the other hand, lack of innovation and courage. Dare not try boldly in classroom teaching, afraid of failure.
However, young people should not be afraid of failure. Young people are not enough to avoid seeking medical treatment, and carefully examine their own shortcomings. I should be glad that I can clearly recognize my own shortcomings and find out the stumbling block to my progress in time. I still have the opportunity and time to correct it. In my future life and work, I will strengthen self-transformation and improve my overall quality. Cultural literacy refers to people's hard study to master and apply culture, art and general knowledge, as well as their literacy or level. We should study hard scientific and cultural knowledge and professional knowledge to make ourselves experts in our work.
At present, for me, the problem is to strengthen business study, which is conducive to improving my knowledge level and enhancing my ability to do a good job. Only make up your mind, improve your understanding of the importance and urgency of learning business knowledge, study business conscientiously, be pragmatic, flexibly use reasonable methods and measures, love your job, do your job well, learn with an open mind, read more books and ask more questions when encountering problems, and consult more comrades around you. At the same time, I want to strengthen my cultural and artistic accomplishment, so that my creativity and aesthetic ability can be comprehensively developed and improved, and my imagination and creativity can be cultivated. Establish a good moral demeanor. Set an example for teachers and students and do a good job in teaching and educating people.
Self-evaluation of working individuals II
I. Operating conditions
In winter, the business of hot pot restaurants is on the rise, with relatively stable operation and stable customers. We are ready for the coming peak season.
Second, the work situation
1. The overall reception service level of employees has improved:
Every Saturday 15: 00 is a fixed training time, and we will give employees training and practice various basic skills to reduce unnecessary complaints;
2. Seafood direct sales are in good condition:
In order to ensure that too many direct seafood can be sold out during the fresh-keeping period, we communicated with Liang in time and applied for a seafood sale. Sales are good, except for abalone, which is produced by direct goods because of its breeding technology.
At the same time, I hope that all stores in Anhui can tell Liang the real inventory in time, and all stores Qi Xin will work together and cooperate with each other. After our store is sold out, we will ask whether there are other stores that need help in sales.
Try to sell it in a short time, otherwise it will affect the taste and texture.
3. The management continues to strengthen the training of management methods and skills: through their own efforts, study and practice, several internship foremen who came in in March and were promoted from grassroots employees have now entered the management state and will continue to strengthen training in the future. Improve various management skills.
4. Personnel recruitment Above, more than a dozen part-time college students have been recruited in the front office, and they can operate independently after training and exercise; Relieved the shortage of waiters; However, there is still a shortage of grass-roots employees, and recruiting employees has been included in the work focus of our store.
5. Customer complaints have declined, basically because the service is slow when customers complain, foreign objects such as bugs are found in the dishes, and there are not enough people when customers complain. All explanations have been made, and no major events have happened. Now we often summarize some cases for employees, strengthen the ability to handle customer complaints, appease customers' injured hearts in time, and let customers who complain about customers come back. This is also our focus this month.
6. communication.
In front of the guests, cultivate the enthusiasm of the foreman, communicate with customers more, patrol Taiwan, convey and understand the feedback of the guests in time, make a record of return visits when necessary, and do a good job in after-sales service; In front of employees, cultivate everyone's team consciousness, do more communication between employees and leaders, appease and support, guide and evaluate the foreman's work, do a good job of supporting the internship foreman, and reduce contradictions and misunderstandings, thus affecting the pressure of work arrangement and insufficient implementation.
7. Team.
Often instill team spirit into employees, crack down on individualists, often establish correct ideological education concepts for employees, and cultivate the view that everyone loves enterprises.
First, innovative management, highlighting the theme of "generating income and creating profits"
Income generation and profitability are the eternal themes of enterprises. In order to improve the income-generating capacity of the department, according to the annual overall work arrangement, the department has done the following work:
(1) In order to further enhance the popularity and reputation, a special discount promotion activity was launched in the case of more direct seafood and more unsalable dishes, which was well received by consumers.
(2) Strengthen the promotion of coupons, let customers with low and middle consumption levels come in and taste them, and change the impression that Macao Doulao is "expensive" in the hearts of the people.
(3) In order to enhance the popularity and brand effect among vip customers, seize more and more high-end customers, and fully display and reflect the reception effect and organizational ability of the hotel, it is suggested that a group of service personnel with backbone strength (such as temperament, image and skills) should be trained in the store. When VIP comes, it is best to lead people above class to serve in person; In terms of sales promotion, it is suggested that a group of sales promotion experts should be trained in the store, and employees and foremen with good eloquence and adaptability should be invited to order food for guests of different consumption grades in person;
The second is to change ideas and consolidate the foundation of "quality construction"
Quality is fundamental, quality is the lifeline of enterprise development, and quality is the eternal theme of enterprise. In the third quarter, in order to achieve the strategic goal of "developing catering" put forward by the company and hotel leaders at the beginning of the year and maintain the good development trend of catering in the first half of the year, our department began to carry out the following six aspects of "quality construction":
① In order to successfully complete the hotel service skill competition organized by the Municipal Tourism Bureau, according to the overall work arrangement, our department began to formulate and implement the implementation plan for catering staff to participate in the city skill competition as early as 1 month. With the great attention of hotel leaders and department personnel and the joint efforts of contestants, the Food and Beverage Department won the first prize of Chinese desktop design and the third prize of Chinese banquet setting in this skill competition, which won honors for the hotel and department.
(2) According to the good business situation in the first half of the year, in order to maintain this good business momentum, the innovation of cooking and the introduction of high-quality raw materials have been further promoted and understood. Under the leadership of Vice President Jia, the department organized some backbone chefs to make a comprehensive inspection of raw material markets and social restaurants in Changsha, Zhuzhou and Jishou, which not only broadened their horizons, but also introduced a number of Brazilian specialties and bacon.
(3) In order to further improve the cooking level of the kitchen, strengthen the exchange of kitchen cooking skills, gradually improve the overall technical level of cutting, mixing and packaging of the chef team, and constantly strengthen the quality awareness of the kitchen, our department held a kitchen skill competition on September 29th. Through this skill competition, * * * launched three new dishes, which not only stimulated the chef's innovative consciousness, but also identified the weak links in the kitchen, which made the kitchen work in the fourth quarter reach a new level.
④ In order to standardize the arrangement and quantitative management of kitchen tableware, reduce the damage rate of tableware and improve work efficiency, combined with the daily work of the kitchen, the department formulated and implemented the Interim Measures for the Standardized Arrangement and Daily Management of Kitchen Tableware and Articles in the Catering Department in February/kloc-0. At the same time, in order to unify the dishes and utensils in the kitchen department, improve the effect of the dining table and enhance the catering image of the hotel, the department purchased some utensils in the kitchen department according to business needs.
Self-evaluation of staff 3
I am an ordinary business hall employee of Yin Shi Rural Bank in Feixi, Anhui. Over the past two years, I have been in a good working condition, and I have been strict with myself by the standards of a qualified village bank employee. Based on my own work, I devote myself to learning business skills, so that my youth can be dedicated to ordinary posts and make a contribution to the cause of our bank. In two years' work, I have worked as a cash cashier and a business promoter. Familiar with the front desk business. The work in the past two years is now determined as follows:
I. Basic work situation
Attach importance to theoretical study, consciously strengthen the study of relevant financial policies and laws and regulations, build a solid theoretical knowledge structure, and constantly improve their overall comprehensive quality.
First of all, as an ordinary front desk comprehensive business person, I know that as a business person, without excellent business theory support, I can't provide customers with perfect and fast services. In order to improve my overall quality, I consciously use my spare time to systematically learn relevant business knowledge, so that I can have a more comprehensive understanding of the bank's business and rules and regulations, and I can also give correct feedback and answers to the daily customer business consultation on the counter.
In addition, in order to meet the needs of financial work in the new era and enhance the systematicness and continuity of overall business study, I studied all kinds of financial knowledge through various channels with a modest and prudent attitude, and actively participated in the qualification examination of the Banking Association, the anti-fake post examination of the People's Bank of China and the five-level teller examination of the bank. And pay attention to apply what you have learned in your work. Through daily work, you have accumulated work experience, and your comprehensive business ability, comprehensive analysis ability, coordination ability, writing and language expression ability have been greatly improved.
Second, the performance of job responsibilities.
As a receptionist, I love my job.
1. At work, I can be loyal to my duties, be strict with myself, work diligently, strictly implement national financial policies, abide by various rules and regulations of the bank, actively respond to relevant calls of the bank, and actively carry out various tasks within the scope of authorization. And think of ideas and methods in many details of the workflow, simplify the workflow, improve efficiency and better complete the work requirements under the premise of complying with relevant rules and regulations.
In my daily work, I always ask myself to treat every job carefully. In the specific business process, I try my best to handle every business with heart, sincerity, self-confidence, patience and care, and receive every customer.
With the goal of "customer satisfaction and business development", we devote ourselves to studying business skills, flexibly embody various financial policies and spirits in our work, and establish a good window image of warm service. In the busy work, I insist on "smile service" and answer customers' questions patiently and meticulously. In the past two years, there has never been any customer complaint or dissatisfaction caused by personal reasons.
2, safety management, enhance the awareness of prevention.
In the past two years, I have been able to strictly abide by the relevant requirements of bank security and act in strict accordance with various systems. Be alert at all times during duty, memorize anti-theft and anti-robbery plans and alarm calls, and master and use all kinds of preventive equipment skillfully. Check whether the circuit and telephone are normal on time to prevent the equipment from being in good condition. In case of abnormal situation, handle it on the spot, and actively report to the superior if it can't be handled. Combined with the actual work, strengthen the management of cash, vouchers and seals to prevent cases from happening at the source. Constantly enhance the awareness of safety precautions, conscientiously implement various preventive measures, truly "security starts with me, and starts with small things around us", so as to prevent minor delays and truly implement safety work.
3. Ideologically, actively participate in political study, abide by rules and regulations, politically demand progress, have high political awareness, and actively move closer to the party organization.
4, in life, be kind to others, pay attention to cultivate their team spirit and sense of cooperation, and constantly improve their own value. I am well aware that my personal ability is limited, and it requires the concerted efforts of all my colleagues Qi Xin to promote our business development. While improving our own quality, we pay special attention to the cultivation of team spirit, unite all our colleagues, truly "think about what others think and worry about what others are anxious about", actively create a United and enterprising working atmosphere, and effectively carry out all the work required by the Bank.
Three. Achievements made
1. passed the anti-counterfeiting certificate of the People's Bank of China.
2. In order to pass the banking qualification examination of the Banking Association.
3. Passed the five-level teller exam of our bank.
4. For 20 years in a row, he was rated as "Excellent Model Employee" and "Advanced Individual" of Yin Shi Rural Bank in Feixi, Anhui Province.
Fourth, the main problems
1, lack of innovation and enterprising consciousness, and can't effectively combine their own professional expertise and post reality to carry out business innovation in conscious and active learning. At present, the new economy based on information technology is developing vigorously, and new situations and problems have emerged.
Problems emerge one after another, new knowledge and new science are constantly coming out, facing severe challenges, and there is still a lack of sense of urgency and consciousness in learning.
When I am tired from work, I relax my mind. This shows that my political quality is not high, and my world outlook, outlook on life and values are not well solved.
3. Whether the business skill level and risk control are not skilled enough, and need to be further strengthened.
In view of the above problems, my future efforts are:
First, strengthen theoretical study and further improve their own quality. To be familiar with financial business, you must have studied market economy theory, national laws and regulations, financial business knowledge and related policies.
The second is to strengthen the overall concept, strive to overcome their occasional negative emotions, improve the quality and efficiency of work, and actively cooperate with leaders and colleagues to do a better job.
Third, in addition to strengthening their theoretical quality and professional level, as an employee of the business hall, we should constantly strengthen our business skills and risk control ability, so that we can be handy in our work and better provide convenient, fast and accurate services to our customers.
Verb (abbreviation for verb) future ideas
The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. It is my goal to learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve my post-holding ability, train myself into a comprehensive bank employee and plan my career better. Of course, I still have some shortcomings in handling and operating some details. I will hone myself in my future work and study, improve myself with the guidance and help of my leaders and colleagues, give full play to my strengths and make up for my shortcomings.
In my future work, I will strive to cultivate myself into a professional, high-quality, adaptable, independent, energetic and ideal compound talent. "The value of life lies in dedication." On the way forward in the future, I will continue to devote my blood, wisdom and youth to my beloved financial career with my passion and enthusiasm.
Self-evaluation of staff 4
Working in the ship management department is a new field for me. In my new job, I have learned a lot of knowledge that I have never been exposed to before. All this is the support and trust of the company leaders, and it also gives me the opportunity to learn new professional knowledge and improve my business level. After several days of study, I have been able to take charge of the dispatching of high-speed passenger ships independently and comprehensively. In dealing with daily work, we strictly follow the company's relevant requirements: carefully, timely and accurately register the arrival time, number of passengers, number of luggage, number of crew and other information of each flight; And check the registered data again the next morning, and strive to ensure that the registered data can be 100% accurate. In addition, the notice of the change of flight plan and the maritime notice forwarded by the Marine Department are transmitted to the ship in time; Truthfully reflect and keep ship accident records.
Some time ago, I participated in the internal auditor training arranged by the company and participated in the substantive internal audit on board, from which I deeply realized that the internal audit work has a far-reaching impact on the company's ship management, crew management and system management, because the purpose of internal audit is to act in strict accordance with the law, fill in the gaps, constantly find problems, solve problems, sum up reasons and accumulate experience, so as to improve and enhance the company's management mechanism. Doing so can not only enhance the company's public image, but also avoid and reduce the unexpected risks during the voyage. At the same time, it can also make the ship have a record to follow when dealing with accidents, minimize the risk cost, and reduce the management cost and operation cost of the company. Therefore, I will continue to study hard and strictly follow the ISM management system in my future work, with the ultimate goal of improving my business practice ability. Carry out and implement the requirements of ISM system, so that you can do your work better.
After finishing the supervisor work of high-speed passenger ships, I tried to learn business knowledge and operational ability from my colleagues in charge of cargo ship dispatching. Because I know that the department is a small family, and the division of labor is not separated. The ultimate goal of achieving harmony, mutual assistance, mutual encouragement and hard work among colleagues is to reassure the company leaders and make the business operation smoother and better. However, due to the fact that the management department of incoming ships soon began to manage the daily work of high-speed passenger ships independently, it took relatively little time to contact and manage the movements of cargo ships, so the knowledge and practical operation ability in freight dispatching and management were relatively weak, and it was necessary to spend more time studying and operating in the future work, so as to assist and handle the freight dispatching and management work when the company's business was busy, and even handle the company's comprehensive business actions independently. Make more efforts for the company's business behavior and management.
Work personal self-assessment Chapter 5
As a cashier of the company, I am responsible for the daily income and expenditure of the company, and I feel that I am under great pressure, so I am very strict with myself in my work and try my best seriously. Therefore, since taking part in the work, especially with the care and support of social leaders and colleagues, he has been able to consciously abide by various national financial policies and regulations, strictly carry out all the work assigned by his superiors, earnestly perform his post responsibilities, and strive to complete his own work. So far, no major mistakes have occurred. The following is my job evaluation:
I. Abide by rules and regulations and perform post responsibilities.
Engaged in cashier work, can adhere to the requirements of "someone in charge of the money account, two people in the cabinet and two people in the warehouse" and achieve "self-awareness, self-discipline and self-control". At the end of each business day, carefully calculate the amount of cash receipts and payments in the register, and check with the cash inventory to ensure that the cash inventory book is consistent with the actual cash on hand and the general ledger balance, and ensure that the accounts are consistent with the facts and the accounts. Can seriously handle the exchange business of RMB banknotes and damaged coins, so as to be punctual, neat, clean, firmly tied and clearly stamped on the hour; Be able to check the daily account and cash receipt and payment register in time. In strict accordance with the vault storage system, do a good job in the storage of the warehouse, so that the keys are managed and come in and out together.
Second, forge ahead in unity and create a good working environment.
"Unite with others and be kind to others" has always been my principle in dealing with people. At work, I can unite my colleagues, live in harmony, learn from each other and promote each other; In life, help each other, care for each other and create a harmonious atmosphere. At the same time, constantly self-positioning, updating ideas, improving service awareness and improving service level.
Third, strengthen the awareness of prevention and implement "three defenses and one guarantee".
In terms of security. With more and more work, I can constantly enhance my safety awareness. Can strictly follow the requirements of "three defenses and one guarantee" during the duty, conscientiously implement various preventive measures, memorize anti-theft and anti-robbery plans, master and use various preventive devices skillfully, and do a good job of "three doors" anti-lock inspection. Always check whether the circuit and telephone are normal and whether the performance of protective equipment is good. When an abnormal situation occurs, it can be handled on the spot, and if it cannot be handled, it can also take the initiative to report to the superior. You can always keep a clear head, enhance your awareness of safety precautions, ensure that you are on duty 24 hours a day, and protect the property safety of credit cooperatives.
Fourth, strengthen theoretical study and improve comprehensive quality.
Over the past year, I have been able to consciously and actively study the national financial policies and regulations and the spirit of the documents issued by the Associated Press, strengthen ideological and moral construction, improve professional quality, and establish a correct outlook on life and values; Can strengthen the cultivation of their own sense of love and dedication, further enhance their sense of responsibility and dedication, love their jobs with the spirit of ownership, achieve "doing one line, loving one line and specializing in one line", firmly establish the work consciousness of "rejuvenating society and declining society", and devote themselves wholeheartedly to work; Can firmly establish the service concept of "customer first", always take civilized and high-quality service as the standard to measure all work, be strict with yourself, consciously accept the supervision of customers, regularly carry out criticism and self-criticism, and strive to be a qualified believer; Can actively participate in various learning and training activities organized by credit cooperatives, carefully take study notes and apply them to practical work; In my spare time, I taught myself undergraduate courses and took distance education exams, which laid a good foundation for better adapting to the needs of various positions.
In short, we should have a higher understanding of ourselves at work, constantly strengthen ourselves and improve work efficiency and accuracy. Although there are still many shortcomings in this respect, such as insufficient understanding of financial accounting and unit reform, I believe that with the care and support of my superiors and the enthusiastic help of my colleagues, I will definitely do my work more steadily and better and strive for better results in the new year.
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