The Consumer Council of Guangxi issued a consumption reminder saying that this is actually because businesses continue to promote health care products and other commodities to elderly consumers through "brainwashing" propaganda, misleading the elderly into falling into the consumption trap step by step. According to the complaint cases of the elderly, Guangxi Consumer Council believes that the current consumption of the elderly has two major characteristics: the elderly have become the main consumer groups of health care products, health care products, physiotherapy instruments, massagers and other health care devices; The elderly have the ability and demand for healthy old-age care, but at the same time they are faced with the problem of limited discrimination and being easily deceived. Regarding the rights protection of elderly consumers, recently, according to the statistics of Nanning Administration for Industry and Commerce Command Center 123 15, only 2% of the elderly complained to 123 15 after realizing that they had been cheated. Calls and visits reflect that 95% of the elderly at home are family members of the elderly when they buy health food. Guangxi Consumer Council issued a consumer reminder that the elderly should beware of the trap behind "free". The Command Center of Nanning Administration for Industry and Commerce 123 15 issued a warning to health food operators according to the responsibilities of the industrial and commercial departments: according to the Advertising Law, health food advertisements must not contain assertions or guarantees indicating efficacy and safety; Relate to that functions of disease prevention and treatment; Claiming or implying that advertising goods are necessary to protect health, etc. Offenders, the industrial and commercial departments will impose administrative penalties according to relevant laws and regulations, and if the circumstances are serious enough to constitute a crime, they will be handed over to judicial organs for handling. Consumer tips: Don't attend the so-called lectures, look for regular health care products 1. Beware of the sales trap with "free" as the gimmick. Some operators sell goods on the spot, exaggerate the publicity effect, falsely claim that they can cure diseases, drive up commodity prices and sell them at high prices, resulting in many elderly consumers suffering economic losses. The elderly should beware of consumer fraud and false propaganda. 2. Correct understanding and rational purchase of health food, do not use health care products instead of drugs for disease treatment. Consumers should read clearly the specific signs of health food when purchasing, such as the approval number of "Wei Shi Jian Zi" or "Shi Guo Jian Zi" and the words marked "Health Food". 3. Adhere to quality consumption and consumption on demand. When consumers buy health care products, health care devices and other products, they should go to shopping malls, supermarkets, chain stores or online stores with complete licenses and good reputation. Buy the most suitable products according to your own or your family's physical condition and actual needs. 4. It is necessary to protect rights in a timely, legal and active manner. Consumers should take the initiative to obtain shopping receipts, shopping invoices and other shopping vouchers from merchants whether they buy health food or health equipment through offline physical stores or online stores. When an operator is found to be suspected of illegal business operations, it shall report to the administrative department in a timely manner.
Legal objectivity:
Article 55 of the Consumer Protection Law
If an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required, and the compensation amount shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.
Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.