After making an appointment through WeChat or Alipay, if the patient can't see a doctor on time for some reason, the patient who made an appointment in advance can cancel the appointment through the "Visit Guidance" in the "Business Inquiry" before 23: 00 the day before the appointment time and refund the fee directly on the mobile phone; On the same day, you can make an appointment for registration by mobile phone, and you can refund the fee by mobile phone one hour before seeing a doctor. If it takes less than an hour, you need to go to the hospital charge window for a refund!