I. Work aspects
Since I am an employee of a beauty salon, I should naturally make a big breakthrough in my work. After summing up my work in xxxx, I plan to make the following adjustments in my work:
The first is the adjustment of my work direction. Although we are usually very busy, when we think about it carefully, we will find that a lot of time has actually been wasted by us. Why do we waste a lot of unnecessary time? It is because when we are working, we don't have a good direction and our work has no focus. We spend too much energy on many things, but we can't do anything about the key issues. In order to avoid this situation, I plan to make clear my work direction and make full use of my time to create benefits.
Second, charging learning.
The next step is to improve your ability. As a beautician, it is not enough to have professional skills and theoretical knowledge. Even if you have all the abilities, you can become more professional through learning. Who would think that your ability is so strong that you don't need to improve? The so-called "people don't have me, people have me." Why do you have to learn when you have the ability? Because the competition is so fierce now, if you don't improve yourself through study, someone will soon be better than you, and once you lose your competitive advantage, how can you be good at your field?
There must be a teacher in a threesome, and there are always abilities and advantages in others that we don't have, which are worth learning. Whether it's a beautician's skill or other aspects, can a beautician become better through learning? On the other hand, as a beautician, will you always be a beautician without changing? Can beauticians learn some management skills from leaders? To give another simple example, isn't the personal annual work plan we are writing now and the annual work summary we wrote before also training our writing ability and language expression ability? Speaking of language skills, the position of beautician can exercise our eloquence and communication skills well. When we communicate with others happily, we not only feel good, but also leave a good impression on our customers. I hope to create very good benefits in xx 16. First, I will set my own work goal according to the overall goal of the beauty salon, and strive to complete the monthly work goal.
20xx years have come. Looking back on the past year, as a beautician, I must have a lot of feelings in my work. In this new year, we should sum up past experiences and lessons, and strive for greater changes and progress in our own fields in the new year.
Timetable:
1, self-check
2. Make an appointment with the customer on the same day
3. Pay a return visit to yesterday's customers
4. Provide services for the customers of the day.
Write well: remember the day's work, how many people were invited today, how many people came, how much they spent, and how much they spent respectively. By writing, you can quickly understand the results of your work, and these results are often associated with the progress of your work.
Fill in the work report: how is your personal performance today, how many guests you have served, and what percentage of your goals have been achieved. One is to reflect the achievements of your day's work, and the other is to prove that you are carrying out your work every day.
Do a good job evaluation: first, do a daily, weekly and monthly job analysis and evaluation (good and insufficient) to feedback your work and improve it; The second is to put forward the expectation of the next stage (work arrangement and clear requirements and growth expectations); The third is to listen to the boss's ideas, expectations, requirements and suggestions, and provide relevant necessary assistance and support.
Looking back on 20xx, many beauticians and colleagues have made a lot of efforts and certainly gained a lot. In the new year, as a member of the beauty salon, my work performance is not only related to myself, but also to the life and death of the beauty salon. I believe that if I do well in the above aspects, the performance of beauty salons will be higher and higher, the customer satisfaction will be higher and higher, and the income of beauty salons will be larger and larger.
As a beauty salon manager, we should not only understand what the task is, but more importantly, how to achieve this goal, so the practice is to adhere to the "five essentials" and lay a good foundation for the future implementation of the company's tasks, in which the "five essentials" refer to:
1, communicate:
Often communicate with local governments and relevant departments around the store and related to the store operation, such as urban management, police station, property department where the store is located, etc., to create good conditions for the store to carry out various promotional activities outside the store in the future, and need help.
2. Be pragmatic:
That is to look down, start with small things and lay a good foundation for future work.
3. communication:
Often communicate with managers, employees and promotions of various departments to learn what they don't know inside and outside the store and are closely related to the normal sales in the store, so as to really learn from each other's strengths.
4. Understand:
In other words, anything that has not been experienced must understand the process and result of this matter. Only when it is truly understood can it be done more perfectly. Therefore, if I encounter any problems in my work, I must understand the process and result of this matter and analyze the advantages and disadvantages before implementing it.
5. To sum up:
Summarize past experience, learn from things that have not been done well, find out the shortcomings of successful things in implementation, and apply these experiences to future work.
In addition to the above points, the following two points are also important.
First, store management.
Only by constantly grasping the daily trifles in the store can we lay a good foundation for store management, so store administration should be put in the first place.
1. Establish a step-by-step management system and refine the division of responsibilities from top to bottom. Make everything in the work managed and implemented, and put an end to dead ends.
2. Pay attention to the training of employees in the store, cultivate the collective sense of honor and ownership of employees and salespeople, be proud of the store, let each employee and salespeople give full play to their potential, and make them have high-quality talents who are dedicated, enthusiastic, thoughtful in service, understand business and manage.
3. Establish a clear reward and punishment system to motivate and restrain the work of employees and salespeople, so that the whole store can become a United and cooperative group and be invincible in the competition.
4. Make use of all reasonable and available conditions to create and decorate a good storefront environment, establish a good business image, and try our best to make customers enjoy shopping in a reasonable, relaxed, beautiful and clean environment.
5. With the aim of "serving you wholeheartedly", while improving the service level of personnel and strengthening the education of service awareness, we should pay attention to the improvement of the comprehensive quality of employees and salespeople, such as talking, talking and behaving, so as to better consider customers wholeheartedly and reduce investment.
6. Pay attention to security work, prevent fire and theft, nip hidden dangers in the bud and prevent unnecessary losses to the company.
7. Create a good external environment, coordinate cooperation with government departments, and reduce unnecessary troubles.
Second, management.
1. Strengthen the management of goods purchase, sale and storage, master the rules, improve the turnover rate of goods inventory, avoid the backlog of goods and inventory, and make the management of goods in warehouse more scientific and reasonable.
2. Make clear the sales target of the whole store, refine and quantify the sales task, implement it to all departments, brands and personnel, and analyze the relevant data.
3. Make a fuss about holidays, actively participate in various promotional activities and activities of the company in the store, and do a good job in publicity and layout.
4. Do a good job in the reception of bulk and group purchases, do a good job of one-person reception and comprehensive coordination, so that customers can feel convenient and fast service.
5. Know yourself, analyze and summarize the existing gaps through market research, and adjust in time to adapt to the development and changes of the market and improve the market share.
6. Reduce costs as much as possible, increase revenue and reduce expenditure, thus reducing expenses.
The fourth time of the beautician's performance target plan flies like water. We can't hold it tightly in our hands, but we can make every day more meaningful and let each of us work more actively and efficiently. The work of xxxx has ended, and the bell of xxxx has rung. Next, it is the work plan for the new year. Only when we have clear goals and detailed plans will our work be more handy.
As the saying goes, no one is perfect. I have some problems in my work. Compared with excellent beauticians in beauty salons, I still have a lot to learn. But it doesn't matter. Never too old to learn. Life is a process of constant charging. I want to be clear about my strengths and weaknesses and really look at myself. In the coming year, I will strengthen the following aspects:
1, beauty knowledge. In xxxx, I want to master the knowledge about skin structure, several acupoints of human body and female beauty fitness.
2. Beauty skills. In xxxx, I will master all kinds of beauty techniques, practice my massage skills, improve the flexibility of my hands, and understand the functions and usage of your beauty instruments.
3. Beauty products. In xxxx, I want to know the product types, functions and ingredients of beauty salons, and understand the selling points of each product. In the process of sales, it can be more handy.
4. Beauty sales. In xxxx, I want to improve my sales skills, improve my service quality, master more sales skills, and understand the transaction skills.
5. Work system. In the work system of beauty salons, I want to clarify my job responsibilities, keep in touch with customers, do a good job in tracking services and do a good job in customer service of beauty salons.
The first half of 20xx has ended. Looking back on the past six months, as a beautician, I have a lot of feelings in my work. In this new half year, we should sum up the past experience and lessons, and strive for greater changes and progress in our own fields in the second half of the new year.
I. Timetable
1, self-check.
2. Make an appointment with the customer on the same day.
3. Pay a return visit to yesterday's customers.
4. Provide services for the customers of the day.
Second, write a good work log.
Record the day's work, how many people were invited today, how many people came, how much money was spent, and what was spent separately. By writing a work log, you can quickly understand your work results, and the work log is often linked to the work progress.
Third, fill in the work report.
How is your personal performance today, how many guests have you served, and what is the proportion of achieving your goals? One is to reflect the results of your day's work, and the other is to prove that you are performing your work every day.
Fourth, make a good evaluation.
First, make daily, weekly and monthly work analysis and evaluation (good and bad) feedback on your work and make improvements; The second is to put forward the expectation of the next stage (work arrangement and clear requirements and growth expectations); The third is to listen to the boss's ideas, expectations, requirements and suggestions, and provide relevant necessary assistance and support.
Looking back on the first half of the year, many beauticians and colleagues made a lot of efforts and certainly gained a lot. In the second half of 20XX, as a member of the beauty salon, my work is not only related to myself, but also to the survival of the beauty salon. I believe that if I do well in the above aspects, the performance of beauty salons will be higher and higher, the customer satisfaction will be higher and higher, and the income of beauty salons will be larger and larger.