1. As a jade seller, you must understand and clearly tell the difference between the two materials. This is a very simple thing. Such as materials, such as carving techniques, such as colors.
2. Don't refute the customer's point of view, and highlight the higher value of jadeite with the advantages of jadeite and the disadvantages of gold. For example, jade is more expensive and elegant, while gold is a bit tacky. The best place to tell customers that jade has other things is to wear jade to keep safe and healthy.
3, this is already very cheap, the price of our store has always been very real, so there are many old customers, I hope you will become our old customers. I totally agree with you, but as the saying goes, it's worth it.
As a sales guest, what should I do if things are too expensive?
According to different industries, different products and different consumers, there are still many solutions. As a salesperson, you must be good at learning, summarizing and thinking, so that you can have more flexible ideas. No matter what problems customers face, you can find a solution.
If you believe me, you can buy less first to try the effect. If you feel bad, don't buy it again. If you feel good, you can buy more for friends and family.
Using the price decomposition method, if possible, try to quote with a smaller pricing unit, thus hiding the "expensive feeling" of the price.
A clear and detailed introduction must be provided to customers. Look for two similar comparative enterprise products, one is more expensive than oneself, and the other is lower than oneself.
Shouting "expensive" is a habit, and it is natural that everyone wants to take advantage. This is everyone's mentality, and they want to buy the best products at the lowest price. This is a normal psychology and a habitual thinking of people. Therefore, it's just a habit to hear customers say expensive, so don't be afraid.
Under the premise of not changing the price and quality, it is a good way to solve the customer's objection to the price by extending the after-sales service time of the product.
The classic answer humorously says that customers are too expensive, which is used to deal with bargain customers.
Customer: The customer asked if it could be cheaper. I'll come back next time and introduce my friends.
These are common words that customers think are expensive: although you bought them temporarily, they are still very cheap in the long run. I'm very sorry, the price of the goods is stipulated by the company, so we can't modify the price. If you really like it, it is worthwhile to spend a little more money, and the goods are definitely worth it.
Can it be cheaper to deal with the eight sales words 1 bargained by customers? /Give me a discount. Most of these customers don't particularly insist on how much money they can cut. I think if you try it, there may be some discounts. For such customers, you can politely refuse their counter-offer and further observe the customer's reaction.
How do customers respond when they say jade is worthless?
1, customers ask this question because they are afraid of buying fakes. This requires an authoritative natural jade A cargo appraisal certificate to dispel the customer's concerns and reassure him at the first time. 2. Introduce the advantages of this jade to customers from five aspects: species, water, color, workmanship and shape, reflecting professionalism.
As a jade seller, you must understand and clearly tell the difference between the two materials. This is a very simple thing. Such as materials, such as carving techniques, such as colors.
3. Sorry, my jade purchase channel is different. Others can get a 30% discount. I can only lose money at a 30% discount, and I can only get a 20% discount. If I think my jade is good, I can buy it here.
4. Make good suggestions. When customers have been looking at a piece of jade jewelry, we can give them some good suggestions. Although it doesn't seem to be a sales skill, in fact, we just need constant advice. The adoption rate of this kind of suggestion is very low, but it will eventually satisfy customers.
5. It is better to buy gold to preserve the value of jade. In fact, this idea of yours was the same when I didn't make jade. But this idea of yours, I thought the same thing when I didn't make jade.
6. Don't sell on the grounds of being easy and cheap, people will feel that they are looked down upon and have no money ... and they will recognize and praise the guests' eyes and tastes. Gold and diamonds are symbols of wealth and dignity, and they are "an eternal legend", which is unmatched by other jewelry.
How to answer guests' questions about why the price of jadeite is high?
1, the market demand is large. From the current domestic jade market, the demand for jadeite is still very large, especially those with high quality. Although the price is very expensive, as long as there is high-quality jade, you don't worry about sales.
2. Unable to meet the aesthetic demand: in the jade carving market, the carving of jade carving works is limited by traditional concepts, and the theme is solidified and few, while the personalized aesthetic demand of consumers is increasing day by day. In the case of the above two kinds of imbalance between supply and demand, the domestic jade price continues to rise.
As a jade seller, you must understand and clearly tell the difference between the two materials. This is a very simple thing. Such as materials, such as carving techniques, such as colors.
4. Color determines the price of jadeite. Color is the most important factor in evaluating jadeite. In the case of equal water, species and land, the highest value is green jade. The more green, the higher the value, followed by red and lotus root starch.
It depends on the quality of jadeite. Not all jadeites are expensive. Compare the prices of jadeites with different qualities. The quality of jadeite is measured by color and transparency. Emerald is the first color, followed by red and purple. In industry terms, the higher the transparency, the more valuable it is.
How to reply when the customer says the price is expensive?
1, don't look at it, look at it. What suits you is not expensive. Customers or clients can refer to natural persons or organizations that accept property, services, products or ideas in exchange for money or something of value.
2. Ask the customer's budget and expected price directly. If it meets your price authority, you can do it immediately after playing the emotional card. If you don't have it, or want to sell it at the original price, you can give gifts to enhance the added value of the products and make customers feel excited. Finally, play emotional cards to promote quick transactions.
3. When the customer says it's expensive, you can reply to the customer through the following five high EQ statements. Expensive, because good is expensive. For women, it is not expensive to make you beautiful. Don't look at whether it's expensive or not, look at it. What suits you is not expensive, and what doesn't suit you is not expensive or expensive.
4. Sir, it is said that a thousand dollars can't buy a diamond that really suits you, even if it is expensive, is it worth it? So expensive, so expensive, because good is expensive. I think you are also sincere. Why don't you make a firm offer? I'll apply to our boss.
When the customer thinks the price is expensive, he should reply according to the following steps: recognize the fact that the price is expensive, don't say that it is not expensive, but that it is indeed higher than other products on the market. Have the basis to turn the price into value, and explain the advantages of the product in detail.