20 19 model essay summary of beautician's work (1) After working for one year, I worked in a beauty salon. As a beautician, I want to sum up my work as follows:
I. Review of 20xx years
1. Keep charging yourself. A year ago, the beauty industry was still a strange field for me. But after I came to xx beauty salon, I got the help of many colleagues and leaders, especially the manager, who often guided me in my work and made me learn a lot. After work, I will use my off-duty time to recharge, learn beauty knowledge and skills and improve my professional skills.
Disadvantages: Personal sales skills need to be improved.
2. Positive work and enthusiastic attitude. I work in a service industry. In the beauty industry, service permeates all aspects of work, and our main task is to let customers enjoy high-quality service. Because of this, we should take customers as the center and provide them with fast, efficient and thoughtful services. I am passionate about my work and will try my best to meet the details of every service.
Disadvantages: personal lack of self-confidence, lack of self-confidence
3. Actively participate in activities. When I first entered the beauty salon, many training activities were organized in the courtyard. During the period, I actively participated in it, took the initiative to ask questions to the teacher, and finally passed the exam smoothly.
Disadvantages: you can't actively share your experience after training.
Second, look forward to 20xx.
1. Strengthen skills. Enrich your beauty knowledge, including product knowledge, basic knowledge, sales knowledge, etc. In addition, improve your self-skills, including beauty techniques and massage techniques, and improve your sales ability.
2. Know your customers. Seize every target customer and accumulate your own customer resources.
3. Correct attitude. Be happy at work and have a positive attitude.
Looking back on the past is not only for self-summary, but also for better looking forward to the future. For 20xx years' work, I hope I can make my contribution to the future development of beauty salons by going up a storey still higher.
20 19 summary of beautician's work model essay (2) During 20xx years, with the support of the beauty salon owner and everyone, Qixin Qi Xin made concerted efforts to do every job well. In this year, the performance of beauty salons has also made a major breakthrough. As a manager, I am very proud and happy about this. Here, I would like to express my deep gratitude to everyone. In this way, I worked hard for a month, then I challenged for another month. In the past year, I feel very happy and gratified to see more customers recognize our brand, and I also see that beauty salons will have better development prospects, which makes me have greater goals for the future.
I. Performance
The overall task is xx million yuan, and the actual completion is xx million yuan. Through unremitting efforts, the outstanding achievements are two months, x months and x months. At the same time, the task was overfulfilled by 24%, and other months were around X million yuan. In x, the beautician left xx people, but it did not affect sales. Although I didn't finish the task, I persisted. The off-season has some impact on sales, and repeat customers have left a part of their customer base, but they still lost a part.
Second, promotional activities.
XxX held a large-scale promotion activity in xX month, and the overall task was X million yuan, but we only completed X million yuan, and the task was not very satisfactory. I learned a lot from it. Some customers don't know that beauty salons are doing activities, promotions are not frequent, gifts are not supplied in time, staff sales are insufficient, and some customers are lost. The above factors are artificially influenced and will be corrected in future work.
Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:
1. Strengthen daily management, especially the management of basic work;
2. Increase the training of employees internally, and comprehensively improve the overall quality of employees;
3. Establish a high degree of loyalty to beauty salons, love their jobs, take the overall situation into consideration, and make contributions to the overall improvement of the economic benefits of beauty salons.
4. Strengthen unity and cooperation with all departments, create the best seamless working environment, get rid of discordant notes, give full play to employees' greatest work enthusiasm, and gradually become an excellent team.
20 19 summary of beautician's work (3) time flies like an arrow, such as blinking. From the blink of an eye to the end of 20xx years, in the coming year, on the whole, I am quite satisfied with my work. First of all, I know my job responsibilities, go to work on time according to the relevant regulations of the store, and don't be late or leave early. Secondly, do your best during working hours, do your job well and perform well. Thirdly, get along well with colleagues and have a harmonious relationship. In addition, the relationship with customers is also handled properly, neither snubbing customers, but also doing their own job. The work is summarized as follows:
Good service awareness is the most powerful sales tool.
(1), smile service: can give each other a good first impression. By smiling, you can show your personal charm and affinity, thus affecting the mood of customers and creating a relaxed and happy mood for customers.
(2) Family service: The beautician should always stand in the customer's position, think about what the customer thinks, eliminate their inner worries and doubts as much as possible, and give the customer a feeling of being at home.
(3) Value-added services: try to provide value-added services to customers, so that customers can truly feel the value for money.
Second, fully displaying your good personal character is a solid step towards your success.
(1), with good work habits, customers will accept you easily and quickly, and then she will agree with your products and accept your services.
(2), to have a correct aesthetic, to know how to appreciate customers, praise customers, so that customers are satisfied and willing to accept you and your products and services.
(3) At work, fully show your good mental outlook to customers. Bringing emotions to work is the biggest taboo. Clean, dignified and generous dress is also an aspect of your good mental outlook.
Third, to become a qualified beautician, you must have certain theoretical literacy.
Understand the basic physiological knowledge, nutrition, cosmetics common sense and psychological knowledge related to their jobs; Pay attention to the new development trend of today's beauty industry, so as to accurately carry out consulting services, realistically answer various questions raised by customers, and constantly improve their appreciation ability, so as to serve customers at a high level.
Fourth, skills training.
Beauty and skin care is a technology as well as an art. Beautiful and flawless skin is actually a painting conceived and carefully drawn by beauticians. Therefore, beauticians should not only have profound artistic accomplishment and correct aesthetics, but also master superb beauty and skin care skills and accurate methods. Only in this way can we take the initiative in beauty service.
V. Personal appearance of beautician
A beautician's personal appearance must meet the professional needs. Personal appearance can make customers have a good first impression on you and help you communicate with customers better.
The beautician's personal appearance is reflected in the following aspects:
(1) Dignified appearance: When sitting, standing, walking, walking and going up and down stairs, always remind yourself to stay upright. This can give customers a good feeling of spiritual progress. At the same time, women have balanced, upright, flexible and elegant manners, and often become the object of envy.
(2) Generous appearance: To sum up, elegant and generous makeup can give people a fresh and natural feeling, so that customers can enjoy the services brought by beauticians with a relaxed mood. At the same time, it also embodies the unique female beauty of beauticians.
(3) Cheerful image: Cheerfulness here refers to sincere, optimistic and confident attitude, not casual, noisy and grandstanding.
Six, beautician hospitality etiquette
To become a truly professional and excellent beautician, it is particularly important to learn professional hospitality etiquette. Hospitality etiquette is commonly known as hospitality, and beauticians' hospitality is mainly reflected in the following aspects:
(1) Language: As an excellent beautician, you must have a soft voice, pleasant voice, clear articulation and accurate expression when facing and communicating with customers. Soft and pleasant voice can make customers relax their original nervous and alert mood and calm down to listen to your narrative; Clean pronunciation can make customers understand what you want to express quickly; Accurate expression can well reflect the beautician's professionalism and familiarity with the product, so that customers can rest assured of your service.
(2) Attitude: As a qualified beautician, you should learn to be a good listener. Because few people in modern life are willing to listen to others, everyone is eager to express their opinions. Therefore, when customers come to the beauty salon to relax, the beautician can do a good job of listening from the beginning, which will give the customer a very good feeling and she will also have trust in you. But listening is not just listening quietly when others are talking, but needs more timely feedback.
20 19 summary of the work of beauticians (4) I have gained a lot and grown a lot during my year as a beautician. Although I made mistakes, I became more mature and more confident in my work. At the end of 20xx, we will summarize the work of the whole year and share with you the gains and growth in the past year. I hope we can do a better job together in the new year, so as to promote the development of our beauty career in a better direction. The following is a summary of my work in the past year.
First, find problems and adjust them in time.
Although I am only a beautician in a beauty salon, I am also a member of the beauty salon, and I should also make my own contribution to the development of the beauty salon. I don't usually deal with the management of beauty salons. The most direct thing is to manage myself. "Do your job well and don't disturb colleagues and beauty salons" is the consistent purpose of my work. I firmly believe that as long as everyone can do their own thing well and cooperate with colleagues and the overall development of beauty salons, then we will have no difficulty.
The most likely problem is that we know the problem exists, but no one wants to solve it, or no one has come up with a practical solution. If you really want to improve your ability, try to solve the problem in time when you find it, instead of waiting until the problem becomes serious before you have to find a way to save it.
Second, persistence and strictness.
At the beginning and end of the year, people always pay more attention to it, and during that time, many people often become careless. It seems that the previous requirements and systems are not so strict; It seems that it doesn't matter if you don't stick to your old good habits. It is under the guidance of such an indifferent thought that the performance of beauty salons has been in a downturn for some time. There are actually two reasons here. The first is that beauty is its own reason, and the second is the responsibility of the management of beauty salons.
Since there are requirements before, this is a good habit that beauticians need to adhere to, instead of being effective with leaders staring at them and slacking off without anyone taking care of them. Another point is that since some people ignore the implementation of the requirements, it is necessary for managers to stand up and rectify the discipline at this time, strictly demanding employees is the great love, and timely pointing out and demanding correction when employees make mistakes is the right way.
In the past year, under the guidance of the management concept of beauty salons, with the cooperation of all the staff of beauty salons, I did my job well in the position of beautician and cooperated with other colleagues to improve the performance of beauty salons. Although I am only a beautician, I know that my work is also very important, which I really realized with the help of my colleagues. I hope our new colleagues can also realize their own value and create unlimited value in ordinary posts.