How to write a work schedule for internal medicine nurses
Consolidate basic nursing and improve service quality; Strengthen nursing quality control to ensure nursing safety; Reasonable employment system and human resources development; Improve the hospitalization environment and standardize ward management; Establishing brand awareness and shaping hospital image.
First, continue to deepen the implementation of the creation activities.
1. Explore the model of responsible nurse: implement the nurse-patient responsibility system. Patients in our department are divided into four groups, including the responsible team leader, the responsible nurse and the assistant nurse. , and formulate the corresponding job responsibilities of nurses at all levels to complete the corresponding nursing tasks, such as washing hair, bathing, turning over, patting back, washing face, gargling and washing feet for bedridden patients and elderly patients, and assisting in daily life care.
2. Changing the service concept: integrating humanistic care into the technical operation of nursing specialty: more greetings, more care and more health guidance; Create an environment suitable for patients' activities and reduce the incidence of accidental injuries such as falls; Inform in time before and after special examination to reduce patients' doubts, enhance compliance and improve treatment effect.
3. Expand service connotation: provide personalized and continuous nursing service according to patients' needs. Continue to improve the telephone follow-up of discharged patients, provide patients with more guidance in disease prevention, diet control and psychological care, and extend our nursing work from the hospital to the outside. Pay attention to communication with patients, pay attention to patients' condition changes, perceived needs, psychological reactions, social support, etc. Let patients experience thoughtful, meticulous and comprehensive nursing services.
4. Pay attention to the feedback of patients' opinions: patiently answer patients' questions about treatment, nursing and expenses, and solve them on the same day.
Second, safety management, focusing on links
1, core system guidance to ensure nursing safety.
2. Organize nurses to study "Regulations on the Management of Nurses" regularly to enhance their awareness of laws and regulations.
3, the department of key drugs, high-risk drugs for regular inspection, strict handover, standardized management.
4. Carry out safety awareness education for patients and sign safety agreements in time.
5. Evaluate patients with potential safety hazards in time, formulate nursing measures and hang warning signs.
6. Further improve the implementation of patient identification, wristband wearing system and check system during operation.
7. Timely fill in the defects, potential safety hazards and adverse events in nursing work, organize discussions and propose improvement measures.
8. Strengthen communication between doctors and nurses, fully understand the condition, provide dynamic information about the condition, and promptly correct and remind doctors of mistakes and deficiencies in their work.
9. The quality control team has a clear division of labor, pays attention to the key points of link management, and improves unreasonable processes in time.
Third, strengthen nursing quality control to ensure nursing safety.
1, the whole people participate, and everyone has a sense of quality management.
2, establish inspection, evaluation, feedback system, telephone call back, set up a traceability mechanism, by looking at patients, check medical records, listen to the doctor's advice, find problems, put forward corrective measures.
3. Further simplify and standardize the writing of nursing documents, implement a three-level evaluation system, check regularly, correct record defects in time, organize analysis and discussion, and put forward improvement measures.
4. Analyze the causes of nursing safety hazards, nursing errors and defects, and nursing complaints every month, draw lessons from them, and put forward preventive and improvement measures.
5, strictly implement the inspection system, put an end to major mistakes and accidents.
6, routine inspection of department hardware facilities, found that the problem timely maintenance, keep the equipment performance in good condition.
7. Regularly check nurses' understanding of the process and scope of critical value, and comprehensively improve nurses' ability to observe the condition.
1. Require new nurses and junior nurses to meet all the standards in the operation of 24 basic skills. They are required to take exams in practical work, and nurses at other levels are required to carry out theoretical operation assessment in a planned way.
2. Strengthen professional skills training and formulate quarterly and monthly training assessment plans for professional theories and skills.
3. The junior nurses are trained by the head nurse supervisor, with the assistant of the head nurse as the specialist teacher, and the head nurse regularly checks the specialist knowledge.
4, strengthen the study of relevant knowledge, once a month, to study the nursing system, laws and regulations, nurse etiquette and other comprehensive knowledge, so as to integrate theory with practice.
Pay attention to brand building, optimize service process and improve nursing effect.
1, Nurse Etiquette Training: Fully respond to the angel image-building project of practicing internal strength and shaping external image, and create a beautiful professional image of nurses. Etiquette models selected by the nursing department organize training every quarter to further standardize the language, service and behavior of general nurses.
2. Further standardize seamless nursing: in line with the guiding ideology of taking patients' needs as the center and patients' satisfaction as the goal, comprehensively manage all aspects of patients' admission, hospitalization and discharge, refine the content of nursing services, enhance the awareness of active service, and provide patients with continuous, full-course and humanized seamless nursing services.
3. Operation and improvement of nursing service: ask questions in the morning meeting, lead nurses to learn the promised content of training nursing service, repeatedly emphasize the high efficiency of work and the satisfaction of patients, and provide quality services for patients.
4. Strive for a zero-complaint department of high-quality nursing service: under the guidance of a comprehensive, whole-process, seamless, three-dimensional and touching cross policy, conduct a self-test of satisfaction once a month, establish a suggestion book, hold regular seminars after work, solve problems and disputes in time, and strive to achieve the work goal of zero complaints and zero mistakes in service.
Six, strengthen the specialist first aid technology and emergency management training.
1, strengthen the training of nursing staff in departments on rescue techniques and emergency plan knowledge, and fully cultivate nurses' ability to observe the condition, cooperate with rescue and deal with emergencies.
2, do not regularly check the dosage and function of nursing staff to commonly used first aid drugs, the performance and use of rescue equipment.
Seven, strengthen talent management, rational use of human resources.
1, flexible scheduling, rational use of human resources according to the patient's condition and the actual workload of the department, and providing high-quality nursing services for patients with good quality and quantity.
2. According to the professional titles and qualifications of nursing staff, the system of graded responsibility of responsible nurses is implemented, such as arranging senior and experienced nurses to be responsible for critically ill patients and junior nurses to be responsible for patients with stable condition.
3. Give full play to the enthusiasm of assistant head nurses in departments and arrange and assign corresponding management work according to different characteristics; Arrange assistants to participate in the night shift work of undergraduate course room, and implement the night shift responsibility system.
How to write a good work schedule for internal medicine nurses
In 20xx, all nursing staff in internal medicine will continue to adhere to the service tenet of taking patients as the center and improving the quality of nursing service as the theme, establish the nursing service concept of people-oriented and sincere service, always adhere to the quality as the core, technology as the focus and organization as the guarantee, comprehensively improve the clinical nursing, teaching, scientific research and on-the-job education level of internal medicine, actively provide high-quality detailed nursing service with Chinese medicine characteristics for internal medicine patients, and reserve nursing talents for the development of Chinese medicine hospitals.
First, in accordance with the requirements of the Guide to Nursing Work of Traditional Chinese Medicine, deepen the patient-centered service concept, apply traditional Chinese medicine nursing technology, and enrich high-quality nursing.
Integrate the basic theory and service process of traditional Chinese medicine into basic nursing and specialist nursing services. On the basis of following the overall concept of TCM and the basic principles of dialectical nursing, we should pay attention to the use of TCM nursing measures such as diet, emotion and rehabilitation to speed up the rehabilitation of patients. Through weekly health education and monthly public holiday forum, the knowledge of TCM health care is conveyed to patients, and the patients are guided to choose food according to the requirements of syndrome differentiation and nursing, so that the disease and food are appropriate, the medicine and food are complementary, and the cold temperature is appropriate. At the same time, efforts should be made to keep patients in a comfortable and quiet psychological environment, establish confidence in overcoming the disease and shorten the rehabilitation time.
Second, improve the service quality of nurses, take patients as the center and advocate humanized service.
1, carry out warm service activities.
(1) Do more things and talk more for patients, making them more convenient and satisfied.
(2) Carry out warm nursing operation and establish warm infusion and warm operation process. Nurses should greet and inform patients before each nursing technique operation. There are encouragement and comfort during the operation, and precautions after the operation.
(3) Create a comfortable ward, and strive to serve the patients in their hearts, eyes, ears, hands and sides, and exchange the five-heart project for patients' comfort, peace of mind and peace of mind.
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