The current situation in China is active market, economic development and continuous improvement of the overall living standard. It can be said that the people of China have experienced hunger-satiety, and some areas are experiencing satiety-eating well (eating well-preserving health in the future). From the analysis of the history and trend of China's economic development, the catering demand of China people is bound to be in these stages. Catering enterprises should think deeply, which is the big demand of customers. The business of the store is very good, there is no room, the food is broken, the product is slow, the food is eaten, and the service is not timely. . . . Many high-risk problems. This is a small demand of customers. Small demands require us to communicate with customers. There is a story: once, Emerson, a great American thinker, and his only son wanted to take the cow back to the cowshed. They tried their best in tandem, but the cow didn't go in. The maid at home saw two big men sweating in vain and came forward to help. She only took some grass for the cows to chew leisurely and fed it all the way. She succeeded in introducing the cow into the fence and stunned the two big men there. When we communicate with customers, we should tell them what they want to hear, not what you want to say. Know what customers need, and then tell them some suggestions and benefits according to their needs, instead of telling them that your reasons are good. Remember, the bait used for fishing is the fish's favorite food, not your favorite food. When you talk and communicate with customers, don't forget to "do what you like". Always keep a pulse on your business or store and know how you will meet its needs.