Manager's Work Summary in 2023 1

During my work in the pharmacy, I carefully studied the drug administration law, management system, product quality law, quality maintenance and other relevant laws and regulations. Actively participate in on-the-job training organized by the Drug Administration, and regard safe and effective drug use as a professional ethics requirement. Serve the people wholeheartedly, sincerely and patiently answer questions for the masses, and no patients provide some knowledge about medication and health care. Improve their professional ethics and professional level in continuous practice, so that patients can use drugs safely, effectively and stably, and win the trust of the masses.

As a salesman in a pharmacy, we must do a good job in drug quality control. Accepted drugs, especially those that need to be stored at low temperature (2- 10℃), should be stored in the refrigerator, and the temperature in the refrigerator should be kept between 2- 10℃, and recorded once every morning at 10:00-3:00. Drugs that need to be refrigerated must be stored according to regulations.

In the process of sales, in addition to serving patients warmly and politely, we will also talk about health care to patients at ordinary times. For example, do more outdoor activities, old people and children, bask in the sun and drink more water to improve immunity.

According to the patient's own situation, provide patients with safe, effective and appropriate drugs, and inform patients in detail about usage and dosage, precautions, side effects, contraindications, etc. Let patients use it with confidence.

There are also some old customers who have a long history of drug abuse. Be sure to stand in the customer's position and think more about them. In addition to serving them patiently and sincerely in the pharmacy, you can also make a phone call after selling medicine when necessary. First, understand the exact efficacy of some drugs; Come and have psychological communication with them, and let our pharmacy become their family medicine box. Become a health care assistant around them! The trust of customers is the greatest support for our work, and it does provide a lot of convenience for patients and friends!

In the process of work and study, humbly ask teachers and colleagues for advice. And familiar with the identification methods and uses of Chinese herbal medicines. Especially the suffering of some precious Chinese herbal medicines.

For the hygiene inspection at work, conduct a comprehensive inspection of the environmental hygiene in the store once a week. If it is found that it does not meet the specified requirements, it shall be rectified immediately and health inspection records shall be made.

China's medicine has a history of thousands of years, and it is an important part of China's excellent cultural heritage. Traditional Chinese medicine, traditional Chinese painting and traditional Chinese opera are collectively called the three quintessences of China. This shows the verification of the importance of traditional Chinese medicine and drugs.

Through these years of work and study, I insist on integrating theory with practice and keep exploring and innovating! I deeply feel that only by being earnest and down-to-earth, asking for advice with an open mind and deeply reflecting on what I have learned can I make outstanding achievements for my work more actively!

In the future work, I will study professional knowledge harder, master more business skills, lay a solid foundation for future work with more professional knowledge, and make greater contributions to the development of the pharmaceutical industry!

At the same time, contribute your own strength in this social family! In order to make greater progress and development, I hereby apply for a professional degree as a pharmacist! Please be recognized and affirmed by the superior leaders!

Manager's Work Summary in 2023 II

Three months have passed in a blink of an eye, as if in an instant. When I picked up a pen to write this work summary, I realized the passage of time. I think the biggest reason why I don't feel that time passes so fast is that my working life in xx Hotel is particularly rich, so I don't care about time at all. Because of my earnest and hard work, I don't feel the passage of time either. Now that my probation period has passed, the following is a brief summary of my three-month probation period in xx Hotel. I hope my work in xx Hotel is getting smoother and better.

I have been in xx Hotel for X years, but I was trusted and expected by the hotel in the assessment three months ago, so I have the opportunity to become the manager of xx Hotel. I am also very grateful for the trust of the hotel, which gives me the opportunity to develop better in the hotel. Since I was an ordinary employee of the hotel, I have regarded the hotel as my second home and worked hard for it. My biggest task in my work is to do my best to handle the hotel work well. With the passage of time and the end of the work one by one, I have gradually learned a lot of hotel work skills and details, and my work for the hotel is getting deeper and deeper. In the three months since I became a manager, I have been trying to establish my own image. I also know that I need to make more efforts to convince the hotel clerk. Only when I make my own achievements can they obey me unconditionally. Therefore, in these three months' time and work, I have been running the hotel seriously. No matter what I do, I will be perfect enough, without any mistakes and without any flaws in my work. No matter what I do in the hotel, I will check it carefully. At the same time, if I want to manage the whole hotel better, I also need to establish my own prestige, so during the three-month probation period, I have been building my own image and prestige bit by bit in the process of completing my work, which also makes employees trust and obey me more.

I know that this is my first time as a hotel manager, and there are still many things I need to do. I may not see much achievement and value in three months, but I believe that water will flow forever. In the future, xx Hotel will get better and better under my leadership, and the business will become more and more prosperous. I will be serious and responsible enough to set an example in the hotel, never live up to the expectations of the hotel, lead my staff to become excellent slowly, work together and make contributions to the hotel.

Manager's Work Summary in 2023 3

Time flies, and I spent the first half of 20xx years unconsciously. However, I still clearly remember what a difficult process I went through when I first took office. The pressure is unprecedented, and I must work harder than before to overcome these problems. The company arranged for me to take over as the manager of the wide cabinet in the paddock, facing fierce challenges. I have some doubts about my ability to shoulder this burden. Seeing that the brand of the counter is complete, the popularity is high, and the staff are United, I thought I would know when I came. I put down my burden, devoted myself to my work, and tried my best to complete the tasks assigned by the company, so I worked hard for a month and challenged for another month. After half a year, we are particularly happy and gratified to see that there will be more Deliyuan.

1. Performance 1-6 The overall task was actually completed, and 96% of the task was completed. After six months of unremitting efforts, there are two outstanding achievements, February and April. At the same time, the task was overfulfilled by 24%, and the other months were around 40,000-56,000. In May, the shopping guide of the cabinet group left one person, but it did not affect sales. Although the task was not completed, we persisted. In June, the second-tier brands completed 96% of the sales tasks. Due to the withdrawal of cabinets in May, some sales were affected, and repeat customers came to find them.

2. Promotion activities: A large-scale promotion activity will be held in May, from June 4th to June 6th.12 for 8 consecutive days. The overall task is 8000, but we have only completed more than 6000, and the task is not very ideal. I learned a lot from it. 1 The delivery was not positive, some customers didn't know that Yuandaoou was doing activities, two stores didn't broadcast it often, and three gifts were not provided in time.

Third, the company had a new checkout process in May, which was related to the problem of guaranteed bottom and over-guaranteed. I still don't understand it because I haven't been exposed to such accounts, but I know I will try my best to complete the promotion task arranged by the supermarket (the task is not excessive) and reduce the financial loss of the company. I will study hard for the questions I don't understand until I learn them.

After half a year's work, I know that to do a good job in cosmetics shopping guide, I must do the following. 1 Always keep a good working attitude. For example, if we lose customers at work, or if several customers fail to introduce products in succession, we are easily discouraged and in a bad mood. I only think that bad luck today will lead to inattention, and I will lose my enthusiasm and confidence when I meet my customers, which will affect my future sales. 2 Look at the face and the color, which varies from person to person. For example, students use different sales techniques. I find that such customers prefer branded products with strong trends and advertisements. When introducing second-line brands, it is more difficult and requires patience. You can briefly introduce the product first, and then tell him why students have acne and blackheads on their faces, and what problems should be paid attention to in normal nursing. He will think that we are more professional and can enhance his trust in us. When you face customers, don't just talk about products. Now there are more brands, more promoters and almost the same promotion language. Therefore, when introducing products, it is easy for customers to think that we are only promoting our own products, so that we can't gain the trust of customers quickly. In fact, customers will only listen to you if they trust you, so that they can accept your products. We can ask him how to take care of them at ordinary times to close the relationship, and then introduce the products in a targeted manner.

In our daily work, we will encounter many problems. For joint venture counters, there may be more problems. In June, due to too much supermarket management, I thought about leaving my job, and I was under great pressure to go to work every day. No matter how hard I tried, I still couldn't get approval, but Sister Liu's words gave me confidence. She told me that if there was a problem, I could solve it myself. If I can't solve it by myself, I will help you. If I can't solve it, the company will help you. Gave me great encouragement. I know I'm not alone. We are a family. They will help me and make me more confident to work hard. I remember a short message that inspired me a lot. I will share it with you. A must in the workplace. 1 Diligence is not lazy. 2. Find problems without making excuses. 3. Have a positive attitude. 4.

Manager's Work Summary in 2023 4

For more than a year, under the correct guidance of the general manager's office, I organized study and inspection activities for supermarkets and cadres above X level. Through these surveys, we can understand the current situation of the circulation field in our city and the actual situation of shopping malls, and sort out new ideas to promote the construction of shopping malls under the new situation; We have a clearer understanding of the potential crisis, enhanced our risk awareness, and provided useful help for avoiding and resolving the crisis. This year, based on the principle of consolidating our advantages and developing steadily, we have summarized the following:

I. Inventory work

1. Strengthen the human resources of X Supermarket, track the shortage situation and manage the store property.

2. Complete the handover procedures of fixed assets, personnel and funds between X Life Museum and Tian Peng Mall.

3. Complete a series of inventory handover such as personnel, fixed assets and store funds. In store X.

4. Investigate the competitive shops in X Mall and evaluate the consumption situation nearby. As far as possible, under the condition of differentiated operation, we should avoid price competition under the condition of commodity homogenization, repel unsalable commodities in Tian Peng shopping malls, shorten the length of commodity lines and introduce new commodity varieties.

5. Cooperate with the training and assessment activities of cadres at or above the division level organized by the company.

Second, personal problems.

1, although I have done a good job for more than a year, there are still many shortcomings. First, I haven't done enough theoretical research to convey all the ideas of the company to all employees. The past year was an unpredictable year for retail competition, so it will be next year, especially the year after. Facing the form, shopping malls need to respond quickly, but for me, it is most urgent to be familiar with the environment and various business processes. The store lacks practical operation experience, which leads to some work, and the company's ideas cannot be completely transformed into practical actions and practical experience. Working hours are passive. Although the surrounding environmental training and competitive shops have been investigated, they still cannot be transformed into various advantages in the competition. The depth and intensity of various ideas need to be strengthened and implemented.

2. Work innovation is poor, and business development needs innovation. However, due to the fear of the impact of adjustment on the performance of supermarkets, the fear of chaos cannot be overcome, so that the road to innovation is not great.

3. Generally speaking, there are more appeals for team building in shopping malls, and less detailed ideological work. They believe too much in the view of humanized management and the self-discipline of all cadres, and their work is not comprehensive and detailed enough.

4. Work discipline is not strict, and I often forget the work arranged by my superiors to protect myself and my employees. Because of my personality, serious inertia, work efficiency is often very low, and employees and cadres are very indulgent. Through the management of enterprise system and other enterprises, I know that connivance is the taboo of enterprise management, and people are the most indispensable tolerance, while enterprises are not. Giving interpersonal relationship to enterprise management is a kind of inheritance and the biggest harm. While conniving at others, we are also conniving at ourselves, which makes the management lose its dignity and the company lose its vitality. It is unacceptable to use humanized management as an excuse for connivance. Management without responsibility and power is absurd. In the new year, I hope the company can believe that I manage the company by system rather than human feelings.

In view of the above problems, we will mainly improve the following work next year:

1, improve one's professional quality, be strict with oneself, do the right thing before others, take improving one's work efficiency and performance as the foundation, strengthen service quality and overall performance as the responsibility, establish a good image as the traction, stimulate the work enthusiasm of all employees on the premise of adhering to the behavior influence and demonstration mode, strengthen the implementation and implementation of the shift supervisor and administrator system, strengthen on-site management, and handle customer complaints and complaints.

2. Strive to improve the morale of all employees and motivate them in various ways.

3. Insist on tracking the shortage of commodities, strive to improve the artistry of commodity display, and achieve the position of main commodities, reflecting strong seasonal display and related display.

4. Vigorously standardize the operation process and system of loss prevention personnel and strengthen the concept of loss prevention for all staff.

5. Strengthen the training, guidance and assessment of outstanding employees by the leading group, as well as the assessment of competent cadres, and cooperate with the procurement and supply department to manage goods and track out of stock.

I sincerely thank all the leaders for their support, supervision, guidance and personal help in my work over the past year. I will conscientiously sum up experience, carry forward achievements, overcome shortcomings, unite all cadres and workers with full confidence and enthusiasm, work hard, work hard and make due contributions to the development and revitalization of X supermarket. For myself, management is always on thin ice!

Chapter V Summary of Manager's Work in 2023

Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our East China store with more exquisite and skilled business.

Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:

1. Strengthen daily management, especially the management of basic work;

2. Increase the training of employees internally, and comprehensively improve the overall quality of employees;

3. Establish a high degree of loyalty to the company, love your job, take care of the overall situation, think of everything for the company, and contribute to the overall improvement of the economic benefits of the company.

4. Strengthen unity and cooperation with various departments and brother companies, create the best and seamless working environment, remove discordant notes, give full play to employees' greatest work enthusiasm, and gradually become an excellent team.

Effective management of specialty stores can reflect the overall management level. How to improve the single-store sales of specialty stores is the focus topic of the whole clothing industry. In my opinion, to start with the store manager, the store manager is the soul and leader of a specialty store. The manager's working ability and leadership ability directly affect the performance of the whole store. In order to grasp the management of the store manager, whether it is an enterprise that produces clothing or a shopping mall that sells clothing, the understanding of the store manager is very clear-the store manager is one.

Many store managers know their roles in this way: a store is like a home, and the store manager is the parents of this home. Parents should worry about all the problems of this family, including personnel, goods, hygiene, furnishings and so on. If you don't consider any small detail, it may have a bad influence on your work.

More enterprises hope that the store manager is an excellent director. The storefront is a performance stage, the hardware facilities of the storefront are scenery and props, and the company's constantly changing products throughout the year constitute the material of the story. The store manager should organize these materials into attractive stories and tell them to every guest who patronizes. Whether the story is told well depends on the organization, planning, arrangement and courage of the manager.

Either way, it shows that the manager is the leader of a store, the link of corporate culture information transmission, and the executor and concrete operator of the company's sales policy; It is the spokesperson of enterprise products and the core of the store.

Therefore, the store manager needs to stand on the position of the operator, comprehensively and scientifically analyze the operation of the store, and comprehensively implement the company's business policy. Carry out the company's brand strategy and give full play to the functions of the store manager.

Job responsibilities of the store manager:

1. Understand the brand's management policy and implement the sales strategy according to the brand's characteristics and style.

2. Abide by the company's rules and regulations, carry out the instructions of superiors, and complete the tasks assigned by the company.

3. Responsible for managing the daily work of the counter, supervising and evaluating the work performance of the shopping guide, reflecting the employee dynamics in time and training the shopping guide.

4. Be responsible for the accuracy of inventory, account book making and commodity handover.

5. Responsible for the replenishment of goods in the store and the display of goods.

6. Assist the supervisor to handle and improve the operation of the counter.

7. Assist the supervisor to communicate and coordinate with the mall.

8. Provide public relations promotion activities of brands around the shopping mall on a regular basis as needed.

9. Understand the sales situation of surrounding brands, register and provide daily in-store passenger flow information.

10. Stimulate the enthusiasm of shopping guide and adjust the shopping atmosphere of the freight yard.

The manager's work focuses on:

As a store manager, she can't be positioned as a promoter or foreman. Her mentality is the boss. How to cultivate this mentality has a lot to do with the company's cultural system. This is the art of management, and a scholar dies for a confidant; As a responsible store manager, we should pay attention to the details of daily work. Store operation is usually divided into three periods.

Manager's Work Summary in 2023 6

The year-end bell of 20xx is about to ring. Looking back at 20xx, it was a year of sowing hope and harvesting fruitful results. Under the correct guidance of superior leaders, with the concerted efforts of all departments of the company and the joint efforts of all colleagues in Wanghai Pharmacy, we have made considerable achievements. As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a terminal retail store, the first thing is to have a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Drug accounting is very important. It is necessary to strictly supervise the cost and quality of drugs, try to control the price of drugs to a minimum, make them affordable to the public and protect public health. The most important thing is to observe attentively, communicate attentively with customers, retain new customers and develop into repeat customers, so as to do well. The specific summary is as follows:

1. Put the quality of drugs first, ensure the safety of people's medication, supervise the implementation of gsp, always consider the interests of the company, do your job patiently and enthusiastically and work hard.

2. Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which plays a role as a bridge between the preceding and the following.

3. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

4, through various channels to understand the information of the same industry, to understand the customer's shopping psychology, so as to know yourself and know yourself, so as to make your work more targeted and avoid unnecessary losses.

5. Lead by example and set an example for employees. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

6, thoughtful and meticulous service to attract customers. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and leave our store with a heartfelt smile and polite words (seven words: please, hello, sorry, thank you, goodbye).

7, handle the cooperation between departments, work cooperation between superiors and subordinates, less complaints, more enthusiasm, objectively look at the problems in the work, and solve them with a positive attitude. Now, the management of the store is digital and scientific. Compared with a few years ago, the store manager's job requirements are more stringent, and skilled business will help us achieve various operational indicators.

8. Although the performance is good this year, there is still the problem of customer churn.

A new year has begun, and achievements can only represent the past. I will manage our pharmacy with more exquisite and skilled business. Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:

1. Strengthen the investigation and summary of customer churn. Find out the cause of the loss and improve it.

2. Strictly supervise the cost and quality of pharmacies to ensure the health of citizens.

3. Strengthen daily management, especially the management of basic work.

4. Strengthen internal communication with employees, increase the training of employees, and comprehensively improve the overall quality of employees.

5, establish a high degree of loyalty to the company, love their jobs, the overall situation, all for the sake of the company, to contribute to the improvement of the overall economic benefits of the company.

6. Strengthen unity and cooperation with all departments, create the best and seamless working environment, remove discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.