Customer service hotline:

400 1005678

Xiaomi mobile phone customer service hotline:

4009223838

Reporting hotline:

400 1203505

You can find local after-sales outlets in Xiaomi's after-sales website, or you can call Xiaomi's national after-sales service telephone number: 400- 100-5678, and the telephone service time is 8:00- 18:00 from Monday to Sunday for related consultation.

Xiaomi service

1, services for the aged

In addition to launching "Parents' Smartphone Album", Xiaomi has also developed a remote assistance function. After being connected, children can see their parents' mobile phones, help their parents operate them and solve the emergency problems encountered by the elderly. On March 22, 2022, Lu Fa Weibo, partner of Xiaomi Group, president of China District and International Department and general manager of Redmi brand, said, "Meituan searches for Xiaomi House, and new products will arrive in half an hour at the earliest!"

2. Maintenance service

From May 1 2022, Xiaomi will have a variety of mobile phones, tablets and eco-chain products to stop after-sales maintenance services, including: Xiaomi MIX 2S, Xiaomi 8 Youth Edition, Red Rice Note 5, Redmi 6, Xiaomi Tablet 4, Yeelight LED smart light bulb white version, Xiaomi smart patch panel white universal, Xiaomi Bluetooth speaker old powder, Xiaomi network speaker white and so on.