On the last rest day of the Golden Week in 2009 1 1 month, I bought teak solid wood floor in Guangzhou Panyu Jisheng Weibang Store, with a total price of about 654.38+10,000 yuan, which is the most expensive of all materials in this renovation. As a technical engineer, I have always been very cautious. At that time, I took a fancy to teak solid wood flooring in Panyu JSWB store, that is, Fulin flooring (I saw two solid wood flooring stores in Zhujiang New Town, such as B&Q, Jiameijia, Yuancun and JSWB, which were still open at that time, and felt that the decoration scale and sales of JSWB Fulin store looked professional, the price was high, and it was close to my new home, so I finally decided. However, unexpectedly, this is the only time I can't stand the experience of this decoration (I have never quarreled with the construction team and other teams that buy materials by myself, and the relationship has always been very good), and the story is still developing.

I want to lay the floor before the Spring Festival, so the first delivery and installation is scheduled for February 6, 20 10. I sent a 9% plywood, I don't remember what brand it is. Anyway, it's not the Humboldt plywood written on my order (this Humboldt plywood was specially written on the order because the sales girl asked me to upgrade it for free). After taking photos with my mobile phone, I called the JSWB store in Fu Lin. Fu Lin JSWB said it was OK, but the installation will be after the Spring Festival. At the same time, he said that the plywood sent this time is also environmentally friendly, so you can show me the environmental protection certificate. However, I saw that the quality of the plywood sent was not good, so I didn't accept their explanation (even the plywood brands with the same environmental protection certificate had different quality). I have to accept the installation after the Spring Festival.

On the weekend of the first week after the Spring Festival, they sent plywood to Humboldt and began to install plywood. In the last few square meters, the buried water pipe is drilled (there is a picture on the ground that says no drilling, but the construction workers didn't see it). I had to ask someone from my decoration company to look at it and wait for the decoration master (because the Lantern Festival has not passed, the master has not returned to Guangzhou).

When the plumber comes, check all the water and electricity (including weak electricity) and then connect the broken water pipes. Guangzhou has entered the back of the southern sky, and it has to wait …

Finally, the weather is fine. This Saturday (20 10-4- 17, I'm at work and can only do these installations on Saturday), I asked them to come back for construction. The teak floor was delivered in the morning and measured. The room is mountain-shaped, and the hall is straight. I started to install it after I signed it. The installation master said to lay the hall first, then the room. I don't agree. If the hall is paved first, wouldn't the wooden floor of the hall be trampled dirty? My rooms are distributed at both ends of the hall.

I paved two rooms in the morning, and I feel the color is lighter. At noon, I checked the original purchase and installation list and found that I ordered the dark color No.4, but the floor of the room was sent by the color No.3, and the floor of the living room was sent by the color No.2. I felt something was wrong, so I called JSWB in Fu Lin to explain. At first, the salesgirl was ambiguous, saying that there were many production lines on their floor, and each production line specialized in producing one color. Then under my questioning, she said that there are three color numbers, 2 is the lightest and 4 is the deepest. I asked her what to do with two rooms and three colors. She said that you let me shop and I couldn't open it. If I want to change it, I can only change the rest. I can't help it. Let me think. Just change the No.2 color in the living room to No.4 color, and the room will be covered with No.3 color.

The floor of the room was paved in one day, leaving the footstone to be installed today (20 10-4- 18). Flynn JSWB said that their No.4 straight stripe color wouldn't arrive until Tuesday, so I agreed and made an appointment with them to deliver it next Saturday and install No.4 straight stripe color in the living room.

Today (20 10-4- 18), my father called me at the construction site and said that there was something wrong with the footstone just delivered. I quickly went to have a look: half of the footstone is teak solid wood, the other half is not teak, the back color is very light, and even the front color of teak is completely different, shallow and deep. And unpacking inspection, the footstone is short and uneven (some have only another length of 1/3, some have 1/2, and some have 2/3, which is different, maybe others have used up the rest). I called the store again, and the store manager called my on-site decoration master and told me that it was really a mistake. Of the 6 projects, 3 are teak and 3 are "King Kong pomelo". I asked the master at the scene why the box of grounding wire had no label and color number. The person in charge of the site said that Fulin's grounding wire packaging is like this, without any labels and color numbers, and this delivery has nothing to do with their installation.

I really can't stand it. The JSWB store on Fulin Floor made mistakes again and again. /kloc-more than 0/100,000 goods, including plywood, flooring and footstones, were delivered by mistake, and some of them were wrongly loaded. Is this the hospitality of JSWB store in Fulin Floor?

Because it was Sunday, no one answered the switchboard of Fulin Floor Dongguan Company on the box, and no one answered the 800 number on their website. The call to 123 15 was busy and no one answered, so we had to turn to the internet for help. I hope everyone will forward it widely in order to attract the attention of relevant personnel and solve it properly. I will also slowly send out the corresponding pictures for everyone to enjoy.