Legal analysis: 1, mainly depending on the contract. If a beauty shop fails to provide goods or services in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers. If it deliberately delays or unreasonably refuses the requirements of consumers for repair, rework, replacement or return, it shall refund the fees and other circumstances that damage the rights and interests of consumers, and shall be liable for compensation.

I'm afraid this situation is very troublesome. Did you sign the contract before the operation? Is there a promise in the contract? If there is nothing, you can't get a refund. At this time, consumers can report to the consumer association first and deal with it according to the contract; Or you can ask the industrial and commercial bureau to solve it first with evidence such as contracts. If not, you can bring a lawsuit to the court.

If the cosmetic surgery has been paid and the promotion is not continued, the refund can be made according to the original payment requirements of both parties. If the cosmetic hospital refuses to refund, it can defend its rights.

Legal basis: Article 53 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if an operator provides goods or services in advance, it shall provide them as agreed. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers; And shall bear the interest of the advance payment and the reasonable expenses that the consumer must pay.