First, improve their internal recognition ability.
First of all, we must learn to recognize our emotions and manage them effectively. When we realize that our emotions may be in a bad state under certain circumstances, we should adjust and control them in time so that our emotions will not be displayed at will. Second, learn to recognize other people's emotions. We should not only pay attention to the needs of others, but also identify the surrounding environment and atmosphere in the organization and understand the emotions and feelings of others.
Learn to recognize the surrounding environment and give positive feedback. You also need to adjust your thoughts and reactions according to other people's situations and needs, make decisions that are suitable for maximizing interests quickly, and learn to establish relationships. No matter what role an excellent leader plays in a team, he can always inspire and influence others, inspire the fighting spirit of the team and resolve conflicts and contradictions in the team.
Second, create a culture of empathy.
Employees need to feel that their contributions are valued, appreciated and recognized. Give recognition to employees' efforts with empathy, and make employees feel that their efforts are worthwhile and valuable. And using empathy can also create an environment of trust.
Geoff Wehner, CEO of LinkedIn, once described that he used appreciation and empathy in his work to bring great changes to his leadership. He shared the influence of creating a culture of sympathy, which can guide some decisions, even difficult ones, thus producing a higher level of transparency, credibility and mutually acceptable results. Establishing credibility, trust and respect is the basis of creating an empathy culture, and everyone feels valued, listened to, understood and tolerated.
Third, strengthen cross-level and functional information opening.
Open communication plays a vital role in strengthening the enjoyment and effective transmission of information. In a system or organization, it should be expected and encouraged to strengthen the links between cross-functions and fields. Because only by making information public and strengthening cooperation can we achieve the same frequency in communication.
Everyone or a department can do it more efficiently when encountering problems, just as it is said in Empowerment. Only by breaking the "deep well" restriction. Every individual member knows where the goal is and will take correct actions to achieve the expected goal of the organization without waiting for orders and orders. As an excellent leader, if he can create a smooth information environment, then he will create an efficient organization.
Fourth, encourage and invest in continuous learning.
Excellent leaders are lifelong learners, who always want to further improve their knowledge, ability and skills. In fact, there are many testing tools that can help us understand our emotional intelligence level and let us know clearly what we are good at and what we lack.
Only in this way can we study and train in a targeted way. Leadership is a process of continuous learning and improvement. Excellent leaders are always committed to continuous learning, so that they can grow rapidly and encourage others to learn, grow and develop their potential. They are always good at encouraging and investing their talents, because they believe that talents are the greatest wealth.
Fifth, use objective data to motivate employees instead of venting their emotions.
Learning organizations attach great importance to the value of data analysis, especially for business departments, the most important indicator is data. Because the data is intuitive, we can better analyze the results and inspire everyone. However, many leaders will only express whether they are doing well in the face of business data, but they can't analyze and explain the result data well, which greatly reduces the persuasiveness to employees.
According to the theory of high emotional intelligence leadership, the important reasons for the poor career of executives are: lack of emotional intelligence-difficult to cope with change, unable to work in a team, and poor interpersonal relationship.
Therefore, improving EQ not only helps to improve leadership, but also helps to improve productivity, achieve performance goals and ultimately make profits.