The so-called emotional nursing mainly affects and improves patients' emotions through the language, expression, posture, attitude, behavior and temperament of nursing staff, so as to relieve their worries and troubles, thereby enhancing their will and confidence to overcome diseases and alleviating and eliminating all kinds of bad emotions and behaviors that cause patients' pain. As well as various physical symptoms caused by it, so that patients can receive treatment and care in a psychological state and achieve the goal of early rehabilitation.
1. Warm, sincere and comprehensive care
People often have bad emotions such as fear, tension, depression and sadness after illness, and they are in urgent need of the care and care of their relatives or medical staff. Therefore, medical staff must care, comfort and sympathize with the patient's condition sincerely and enthusiastically. In addition to their own language and attitude, but also pay attention to the ward environment and the people and things around the patient, comprehensive care. For example, take the initiative to introduce hospital rules and regulations and patients in the same ward; Arrange elegant and comfortable wards, etc. Let patients feel warm, cordial and comfortable like at home, and can quickly settle down for treatment and care. Some patients who lack confidence in treatment and are worried all day can be put together with patients with cheerful personality, confidence in treatment or ideal treatment effect to inspire, inspire and influence each other, relieve their worries and enhance their confidence.
2. It varies from person to person and is targeted.
Patients come from all aspects of society, and different personalities, ages, hobbies, living habits, economic conditions and diseases will produce different emotions. Therefore, nurses should do a good job of emotional care under the condition of clearly understanding the situation.
(1) Newly-admitted patients are often nervous or worried about their illness, work or study, and fear of treatment because of unfamiliar environment and unaccustomed life. Nurses should take the initiative to introduce the situation and help solve their doubts and difficulties.
(2) critically ill patients, suffering from acute illness, lack of mental preparation, produce pessimism and sadness, and especially need comfort and guidance from patients. Explain the influence, advantages and disadvantages of emotion on disease treatment, so as to eliminate concerns and actively cooperate with treatment.
(3) Patients with chronic diseases or life loss of self-care ability have great mental stress, so they should consider life, work and prognosis. Nursing staff should actively and enthusiastically do a good job in life nursing, explain the difficulties and laws of disease treatment realistically, and also invite patients with good treatment effect to present their opinions. For patients who have been hospitalized for a long time and miss their loved ones, please visit their families as much as possible to ease their feelings of missing. When conditions permit, we can carry out various forms of entertainment activities to enrich the content of life and make people feel happy.
(4) Be more patient with patients who are prone to anger, pay attention to their attitude and tone, and then slowly persuade and comfort them after their emotions are stable.
3. Correct use of enlightenment methods
Heuristic method is to make patients understand the occurrence, development, treatment and nursing of their own diseases through positive reasoning, thus attracting attention and attention. Psychology believes that human language is a very practical and extensive signal. The stimulus of language is much more serious than any other stimulus. In particular, the influence of the language of medical staff on patients is self-evident. The language enlightenment method of Neijing includes explanation, encouragement, comfort and guarantee. The Biography of Master Ling Shu said: "When people die, their feelings are happy. Tell them they were defeated. Speak with their kindness, guide what they want, and open what they want. Although some people have no way, evil does not listen. " The so-called failure is to point out the harm of the disease to patients and let patients pay attention to the disease and take it seriously. If not treated in time, it will delay the illness; The so-called good word is to ask patients and doctors to cooperate well and tell them that the disease can be cured as long as they take the medicine according to the doctor's advice; The so-called guidance is to tell patients how to treat and care, and know how to care for themselves; As for the pain of opening it, it is to relieve patients' negative emotions, give certain protection and relieve patients' psychological pressure. The above enlightening methods can be applied to emotional nursing practice. Through the application of acupuncturing, patients' bad emotions can be alleviated, so that patients can feel calm, cheerful, comfortable, harmonious in qi and blood, and the functions of viscera and blood are vigorous, and the disease can be cured as soon as possible.
4. Chinese medicine also has the emotional therapy of "crossing the pole with five aspirations" and "conquering it with it"
That is, fear trumps joy, sadness trumps anger, anger trumps thought, joy trumps worry, and thought trumps fear. It can also be used properly in nursing.