Hello, I want to consult a pedicure store management system.
Pedicure regulations 1, don't be late or leave early. (Being late or leaving early will be fined one yuan per minute, and being absent for more than one hour will be treated as absenteeism). 2. All staff members must dress neatly and wear badges during working hours. (10 yuan) 3. Female technicians must wear light makeup before going to the clock, leaving no long nails, no colored nail polish and no rings. Male technicians must keep their image clean and tidy. Offenders will be fined 10-20 yuan. 4. The technician must operate according to the formal process before the clock is turned on. If they don't tell the time, they will be responsible for paying the bill. If something is wrong, steal the clock, watch TV, visit the room privately, stay overnight, answer personal calls, take a phone, etc. (20- 100 yuan) 5. Technicians are not allowed to choose guests before last clock. They are not allowed to push away guests under any pretext. They are not allowed to ignore the guests in any way. They are not allowed to change technicians without permission. They are not allowed to be rude to their guests. 6. When the waiter is busy, the technician must send the passengers with the documents. If the passengers are not delivered by documentary in time, the technicians will pay the bill themselves. 7. Don't make any noise in the business area or on the floor. Technicians who don't punch in must wait for punching in or having a rest at the designated place. (10-50 yuan) 8. In case of theft. Corruption and other acts should be compensated for all losses, and a fine of 300 yuan and dismissal should be imposed on the spot. If the circumstances are serious, they should be sent to the local public security organs for handling, and the materials should not be reported, except for those used for their own use. 9. Technicians must apply in writing to the supervisor for approval one day in advance for rest or vacation. If you ask for leave, you can submit relevant certificates to the supervisor on the second working day. (20 yuan) 10. Technicians are not allowed to ask for tips from guests. (50- 100 yuan) 1 1. If the technician has an appointment with a regular customer, he can leave a card, and the card will not take effect until the supervisor is informed. Leave the card for no more than half an hour. If it takes more than half an hour, cancel the card leave and deal with it after playing. 12. The articles and footbath used by technicians when working on the clock should be placed neatly after use, and the liquid medicine should not be poured out of the designated place. (10 yuan) 13. Technicians must take the initiative to greet guests and bosses. (10 yuan) 14. Technicians are not allowed to look into the room at work. Even if they are not allowed to watch TV during work hours, they are not allowed to say anything unrelated to work. (10 yuan) 15. Last time I punched someone else's number, I canceled the technician's commission. 16. You can't ask for leave by phone. Except for special reasons, 200 yuan resigned automatically after missing one day in three days. 17. If a guest complains about his poor service attitude. (50- 100 yuan) 18. Don't speak ill of other technicians, gossip or say anything that will damage our reputation with our guests. (50- 100 yuan) 19. The technicians in the first four rows are not allowed to leave the technician room at will, and they cannot be found when punching in. (10 yuan) 20. Don't take a bath in the store without permission, and don't use any public goods (such as towels) at will. (20 yuan) 2 1. Those who can't get on the clock in the first row will be dealt with in the back row. If there are special reasons, you should apply to the supervisor for approval. (20 yuan) 22. Love my job, have a sense of responsibility and professional ethics, take care of public property and safeguard the interests of our store everywhere. Actively participate in various training activities and abide by the discipline of business activities. (20 yuan) 23. We must do a good job in personal hygiene, keep pedicure tools clean and hygienic, and make one guest clean. (10 yuan) 24. When welcoming guests, be sure to have a correct posture, be full of energy and smile. Be sure not to play around, don't squat against the wall, and don't play with your mobile phone. (20 yuan) 25. Employees are not allowed to take a bath at work. If there are special reasons, you must apply to the competent person for approval. Employees are not allowed to use the company's bath products and towels when taking a bath. (30 yuan) 26. All employees are not allowed to use public property in the store and must bring their own tableware. (10-30 yuan) 27. Non-company personnel are not allowed to enter the lounge. (50- 100 yuan) 28. The personnel on duty shall not allow anyone to stay in the store without authorization. Once found, 300 yuan will be fined and even fired! 29. Do not contradict, abuse or vilify the leader! Offenders will be fined (100-500 yuan). Fines are not the purpose, but the determination is to do well the rules and regulations of foot bath shops. Class A faults (1) call the roll in the morning without wearing a badge and dressing inappropriately. (two) half an hour late for the morning roll call. (3) Guests who don't say hello. (5) Those who leave the post at the stop sign (6) Those who fail to fill in or fill in the wrong performance sheet (7) Eating in the lobby, answering the phone, smokers (8) Noisy in the business area (9) Standing guard with a mobile phone (10) Without the permission of the supervisor, users of goods in the store (1 1) Class B fault (1) People who sit on the clock and watch TV (2) People who sit on the sofa (3) People who go to the guest's bathroom without permission (5) People who go out without permission from the supervisor during working hours (6) People whose hygiene is not up to standard (7). Take the opportunity of pouring water, washing hands and taking medicine bags to drink water, answer the phone and smoke at the last hour; (eight) without approval, without changing the work schedule or post; (9) Standing on guard and chattering (10) The technician was not in the designated rest area after giving the instruction to set the clock, which delayed the setting time of the clock (1 1). After graduation, people forgot to turn off the gas, doors and windows, unplug the air conditioner, lights and faucets. , the parties and the supervisor on duty (12) will be deducted 4 points for each fault. (1) complained by the guest (2) refused to set the clock. Workers who drink alcoholic beverages or are late because of alcohol (4) are late for more than half an hour (5) disobey management, contradict superiors (6) destroy company articles (7) use abusive language or threats to company colleagues or customers; Those who abuse and quarrel with each other among colleagues (8) those who do not participate in group activities for no reason; (9) Wear company supplies; Those who take all the articles of the company without permission (including those for guests); Those who waste company goods; Food wasters; (ten) spreading rumors in the store, gossiping, gossiping; (XI) Push each other for several hours; (twelve) the above fault deducted 20 points; (i) Asking customers for goods and tips; (2) Fighting in the store; (three) accumulated more than three failures in the month; (four) to remove and deal with the rules and regulations of the pedicure store on the above failures; (1) must go to work on time according to the shift schedule. Being late for more than an hour is absenteeism. Technicians must ask the management of the technician department after work. If the business is busy, they can ask the technicians to delay getting off work, and the technicians must obey. Those who leave their posts without authorization are deemed to be absent from work, and each time they are fined 100 yuan; 2. Technicians should leave the company immediately after work and not stay in the company. Once found, 50 yuan will be fined every time (except for company consumption); 3. Technicians must register the upper and lower clocks. If there is a clock, return it to the person who should punch in, and fine 50 yuan every time; 4. Don't flop at o'clock, make up the clock; 5. Technicians should press the clock on the clock stand and are not allowed to pick guests. Those who fail to punch in without reason will be fined 100 yuan each time (which can be calculated cumulatively). If it is really impossible to punch in under special circumstances, with the consent of technical management personnel, you can punch in; 6. Once verified, the technicians complained by the guests will be fined 100 yuan each time and bear the corresponding losses of the company (this case will not be repeated under Article 7); 7. Technicians can refuse unreasonable requests from guests during punching in until they refuse service. And report to the technician administrator or floor manager for handling; 8. Technicians who engage in acts prohibited by the state or accept tips from guests in the process of making clocks will be fined 5000 yuan once verified and dismissed immediately. The wage deposit will not be refunded; 9. The technicians on duty at night must keep in good working condition and start the clock within five minutes after receiving the notice from the clock. Overdue, each fine 100 yuan, supervised by the floor foreman or above management personnel; 10. Technicians who are absent from work for three times in the current month will be dismissed immediately, and all salary deposits will be deducted. Technicians who want to resign need to notify one month in advance and get the company's consent. If they leave without permission, they will not get paid and the deposit will be deducted. 1 1. Technicians should wear light makeup when they go to work. Gfd meets the requirements of the company. If the clothing is incomplete or does not meet the requirements, it shall be ordered to make corrections, and if it refuses to make corrections, it shall be fined 50 yuan every time; 12. technicians are not allowed to answer the phone outside the technicians' lounge when they are at work. They are not allowed to talk loudly or make noise. They are not allowed to swear or swear in the business premises or lounge. They are not allowed to leave the lounge without authorization. If there is any dispute between technicians, it should be reported to the technician management personnel for handling. Except for work needs, technicians are not allowed to carry mobile phones and other items when punching in. Violators will be fined 50 yuan every time; 13. Technicians must give a day's notice and obtain consent, and are not allowed to leave on the same day. Those who don't come to work without permission are deemed to be absent from work and fined 100 yuan. 14. Technician service process: after receiving the notice of the last clock in the clock arrangement sequence, go to the service site within five minutes and knock on the door according to one long and two short. After entering the door, introduce yourself first, introduce the project, the time required, the price, etc. , and clearly inform the guests that the time away from the clock shall not exceed 15 minutes. If a guest has changed technicians more than three times, he can refuse to serve him. The language used is: sorry, sir, all the technicians have already started working. Say goodbye to the guests politely after finishing the project, such as "Goodbye, sir, it's a pleasure to serve you and wish you a pleasant stay at sea" or "Goodbye, welcome to visit next time", and take the initiative to remind the guests to take care of their belongings; 15. When technicians find the lost property, they must immediately hand it over to the technical administrator or the floor manager and the foreman, and the time is not allowed to exceed 10 minutes, otherwise it will be handed over to the judicial department for handling as theft and fined twice as much as the lost property; Sixteen, technical personnel must pay the deposit 1000 yuan, and pay it to 400 yuan when entering the site, and the rest can be deducted from the salary in two times; Technicians need to pay for meals every month, 200 yuan; 17. Various certificates required by technicians shall be handled by me or the company, and the expenses shall be paid by me. Technician's clothing shall be uniformly handled by the company and provided to technicians at the cost price; Eighteen, technical personnel in principle, two days off a month, special circumstances can be adjusted, but must obtain the consent of the administrator. Changing classes without authorization is regarded as truancy, and each time it is fined 100 yuan; Nineteen, technician billing if there is any error, according to the documents of compensation. The loss caused to the company by the guest's complaint shall be compensated by the technician; 20. If the technicians have any opinions or suggestions on the company, they can express them through the general manager's email address!