Legal basis: Article 26 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, operators shall not make unfair and unreasonable provisions to consumers such as excluding or restricting consumers' rights, lightening or exempting operators' responsibilities, and aggravating consumers' responsibilities by means of standard clauses, notices, statements, shop notices, etc. , shall not use the format terms through technical means to force transactions.