Answers to the interview questions of the second mate of seafarers

1. About the reputation of our company.

Division I is an enterprise with independent legal personality approved by the Industrial and Commercial Bureau. Our company cooperates with Nanjing Seafarers' Vocational and Technical College, Weifang Huayang Shipping School and Jiangsu Maritime Vocational and Technical College to provide seafarers with services such as training, replacement, employment, insurance, promotion and salary increase.

2. Is the work on board safe?

At this point, parents can rest assured that the current ships are generally large in tonnage, advanced in equipment and safe and secure. There are strict specifications for the daily maintenance of ships from the beginning of construction to the operation. The ship is equipped with the Global Satellite Communication System (GMDSS) to keep effective communication with the shore at any time and receive the weather forecast at any time.

Can students guarantee to work on the ship after graduation?

Yes Overseas ships belonging to our company will give priority to the crew trained by our company, and some crew members will sign contracts with our company directly after graduation; The other part will be arranged to work in a reputable shipowner company that has long-term cooperation with our company. In principle, students will also sign contracts with our company directly. This is because some shipping companies now have to focus on their operations instead of spending too much energy on the management of crew affairs, so they are more willing to entrust the crew to a company that has been approved by the national competent department and has the qualification of crew management. Moreover, it is more reassuring for the crew to sign a contract directly with our company.

4. On capital investment and return.

Seafarers are a short-term high-input and long-term high-income occupation. After the ship left the motherland, it was a flowing land. It is necessary not only to ensure the safety of navigation of ships, but also to maintain the image of China people, so the requirements for seafarers are higher than those of other industries. New seafarers not only need to train all kinds of knowledge, but also need to complete on-campus evaluation, maritime practice, study and all kinds of necessary documents, so the initial cost is naturally higher. However, after entering the ranks of seafarers, the cost required is negligible.

How much the crew can take depends on the ship and the route. International routes or coastal routes, special ships or ordinary ships, big ships or small ships will be different. However, we can roughly estimate that according to the current level, the salary of the third mate and the big tube wheel of the senior crew is about 15000 yuan. If it is a captain or chief engineer, the monthly salary can exceed 50,000-80,000 yuan/month.

Such a high salary? We find it a little unbelievable. Really?

There are several ways to prove its authenticity:

1 Ask the crew around you

Ask the local maritime bureau.

You can check it online.

Ask relatives in big port cities, such as Tianjin, Shanghai, Dalian and Qingdao.

How much is the room and board during the training?

(1) The accommodation fee has been included in the training fee, and there is no additional accommodation fee.

(2) In principle, students eat in the school canteen, where there are many kinds of staple foods and dishes for students with different tastes and requirements to choose from. Under normal circumstances, 10- 15 yuan per person per day is enough, and the food expenses are self-care.

Do you want to go on an ocean-going ship after graduation?

Of course. You can go to ships with short domestic coastal routes and go home at any time; You can also go to a domestic engineering ship and work in the port most of the time; You can also be a tugboat in the port authority.

How long do you work on the boat every day? How long can I take a vacation on board?

Work eight hours a day. Ocean-going ships generally work for nine months and take vacations for three to four months; Other ships generally work for six months and can take vacations; Engineering ships generally work for three months and rest for one month (the salary for vacation time remains unchanged); Tugboats work for three days and rest for two days.

9 What to eat on the boat? Are there any recreational facilities?

There is a refrigerator on board, so you can eat whatever you eat on land. During the voyage, the monthly meal allowance for each person is $65,438+$050-$265,438+$00, which shall be paid by the shipowner (excluding wages). There are TVs, DVDs, gyms, etc. There is a swimming pool and a basketball court on board. There are also various entertainment places and facilities such as bars, dance halls and large restaurants on luxury passenger ships.

10 what is an officer and what is a crew member? What are their jobs?

Senior crew members include: captain and pilot (first mate, second mate and third mate); Chief engineer, engineer (big tube wheel, second tube wheel, third tube wheel), electrical engineer.

Ordinary crew members include: boatswain, sailor, mechanic, mechanic, cook, waiter and intern.

The driver's main job is to be on duty at the bridge for 8 hours, and be responsible for directing sailors to operate the ship, locate and avoid, and load and unload goods at the port.

Engineer's main studio: the engine control room is on duty, responsible for the maintenance of marine machinery.

The main tasks of sailors are: steering on duty on the bridge and daily maintenance of the deck, such as rust removal and painting.

The main job of a mechanic is: the daily maintenance of the machine.

1 1 What majors can I choose after school? What will you do after graduation?

Specializing in navigation technology and ocean engineering. After passing the relevant examinations organized by the Maritime Safety Administration, the graduation certificate of maritime technical students can be upgraded to three pairs after one year of internship, and the third pair can be directly upgraded to two pairs after 18 months of offshore work experience; The second mate can be promoted to the first mate after passing the examination of National Maritime Safety Administration1February; The first mate can be promoted to captain if he has been at sea for 18 months, has been trained by a professional maritime college recognized by the state for 3 months, and has passed the examination by the State Maritime Safety Administration.

After passing the relevant examinations organized by the Maritime Safety Administration and practicing for one year, the students majoring in marine engineering are promoted to three-tube wheel, two-tube wheel and chief engineer (the sea age requirement is the same as that of drivers).

12 How difficult is it to learn?

The teachers of Maritime College are all experts in the maritime field (captains or chief engineers), all of whom have bachelor degree or above in maritime major. In principle, high school graduates can pass the exams organized by the school and the National Maritime Safety Administration as long as they study hard. There are many make-up exams in seven courses of the National Maritime Safety Administration.

13 how to get paid for working on a ship? Will there be arrears of wages?

According to different personal requirements, there are two payment methods: a, monthly cash payment on board. B crew members' families set up personal accounts in the bank and directly transfer their wages to personal accounts every month.

14 can I contact my family on board?

Yes, domestic routes and China-Japan-Korea routes can be maintained by personal mobile phones; Ships on global routes are equipped with satellite phones, which can contact and send and receive emails at any time.

Who are the enrollment targets of 15? Do you need an interview?

Young men who have reached the age of 18 (junior high school 16) and have graduated from junior high school or senior high school or have equivalent education are in good health. Every registered student needs to be interviewed by the company.

16, is there any pay for rest? Is it working time now?

At present, the crew is divided into freelance crew and company crew. The salary of freelance crew is generally about 5 thousand higher than that of company crew every month. The free crew members have no money on vacation, and the basic salary of the company's crew members at rest is more than 1000 yuan.

17. Why is the tuition so high?

Because our company trains senior seafarers with high salaries, but the cost of management research is high, and the development prospect of navigation is good.

18. Why is the class so long? Why can't you work directly on the boat?

According to the regulations of the National Maritime Safety Administration, only those with technical secondary school education or above in navigation are eligible to apply for officers. Therefore, it is necessary to study and research in the maritime professional colleges that our company cooperates with.

19 why don't you recruit staff directly at the maritime college?

At present, because the demand for senior seafarers majoring in navigation is in short supply, they need to pay higher fees for direct recruitment to colleges and universities, and many shipping companies adopt the method of directional training.

Since senior seafarers are so easy to find jobs, why should I join your company?

Students who have just obtained an officer's certificate have no experience on board. General companies need experienced crew members, and it is difficult for officers who have just obtained certificates to board the ship. In order to meet the needs of long-term development, our company directly recruits outstanding young people who are interested in sailing from the society, and directly works as interns on our ship after graduation, which is conducive to the development of the company and seafarers. The monthly salary of senior seafarers is generally above 10,000 yuan. If you work on a ship one year earlier, it will be beneficial to the seafarers' economy and future job promotion!

How to answer interview questions skillfully

In the interview process, it is inevitable to encounter some embarrassing interview questions, so how to deal with them?

What is your salary requirement?

It should be noted that, unless you are the talent badly needed by the other party, generally speaking, the unit that lets you "interview" will have no room for negotiation in Otawa, that is, you can only do things according to its salary standard. So there is no need to talk about your salary ideal, just talk about your past salary level. Be sure to explain that changing jobs has a price and a cost concept for you personally. If your salary level was high in the past, you should not expect to be consistent with the past at the beginning, but accept the test of work practice. On the other hand, it should also be explained that each unit has its own rules, and it is the basic courtesy and procedure to do as the Romans do. This not only avoids relatively sensitive issues, but also reflects your cultivation and respect for each other.

What do you think of this unit?

Some applicants, when confronted with such problems, always appear very anxious and have the desire to solve them overnight. When answering questions, Kan Kan talked about "Your company is my ideal place", "This company has good conditions and a bright future" and "This is a world-famous enterprise". You should know that the company you are applying for may not be suitable for you to make a living and choose a job here. Therefore, it is unwise to praise blindly, which will only make the other person feel disgusted, thinking that you don't have the real ability to show off your legs with a playboy and fists, and you don't see any real content in flattery. In fact, no matter whether you know about the company before, it is good to talk about your impressions and impressions objectively; When you want to talk about the other person's shortcomings or defects, don't just deny them. Adding the suffix "If you pay more attention to XX, it may be greatly improved" will make people feel that you are observant, open-minded and have the desire and ability to improve your appearance, which will be popular.

What do you think of the position you applied for?

Usually, each position has obvious requirements in responsibilities, rights, benefits, division of labor, cooperation, skills and technology, which are often different from other positions. Each position has its own particularity for employees. In today's increasingly professional, "all-round" people are getting less and less attention. Therefore, you must not say "I can do this, I can do that", but should be clear that the radius, level and space of management are very different. Some people tend to be eager for success at this time, and they are eager to answer without knowing the specific requirements of the position in detail, thinking that they know everything, which is unwise and easy to cause the interviewer's disgust. Everything this position needs is exactly what the interviewer wants to hear from you. You just need to act accordingly.

How do you prove that you are the best?

This is a difficult question to answer. If you say you are the best, you will be considered arrogant, while if you say you are not the best, you will be considered as lacking in self-confidence. If you avoid answering, you may be considered thoughtless or disrespectful to the interviewer. At this time, you'd better answer "With my professional quality, good academic qualifications and previous working experience in XXX industry and XXX enterprise, I am qualified for this job, and I can stand out in the near future and contribute to the development of the unit" to show your adaptability and good negotiation (or conversation) ability.

Do you have any hobbies?

If a person knows the daily necessities after work, then he should be a domestic worker. In today's tense life, he is probably regarded as a person who lacks interest and style, and is also a person who is out of place and difficult to communicate. This kind of people don't pay much attention to the cultivation and edification of sentiment, and are accustomed to the linear life style of the unit-family, but those who admire the amateur life too much are also suspected of being too fond of eating, drinking and having fun. Imagine that if you often throw bottles into the stadium while watching football matches, no one may say that you are a social security factor. Therefore, when answering such questions, we should be tepid, not only show our emotional appeal and self-cultivation, but also show our professionalism and explain the actual situation in this principle.

How far is your residence from your work unit?

This may be based on your idea of working hours and when you need to work overtime. If this is really your ideal company, and your residence is far away from this company, you should show in your answer that you should abide by the work schedule stipulated by the company and go to work on time. If you need to work overtime frequently, you can find a way to live closer, which will not affect your work or cause trouble to your company.

When can you come to work?

Don't be complacent when you hear this kind of question, because it's not a message for you to consider hiring you, but the other party uses this kind of question to test your sense of responsibility. Usually, if you want to leave your present company, you must hand over your job before you leave. There are many business handover here, such as customer relationship, material handover, financial reimbursement, colleague care, insurance procedures, etc., which all take time. If you can't wait to say that you can go to work immediately or at any time, you will be considered as lacking in responsibility and may lose opportunities because of your distrust. Therefore, it will be understood and even welcomed to calmly and politely explain your current work situation and the time and energy needed for job-hopping.

Interview questions and survey contents

HR seems confusing, but it is actually prepared for the specific ability test. Before each interview, I will first study the abilities, qualities and personality types required for this position to see if I need a leader and if I want someone who is not too ambitious for career development. . . Then the non-technical competency model of this position is established, and finally different interview methods and interview questions are selected for each specific competency model.

Ability to influence others

If you are in charge of one thing, you can easily make others listen to you; However, when you are not responsible, it is difficult to make others listen to you. If you want to cultivate your ability to influence others, you have to establish personal relationships through the same ideals and goals as others. Influential and inspiring candidates can usually get colleagues and customers to support their views and goals. The following questions can evaluate the applicant's ability in this respect.

Please give an example that you once made someone do something he didn't like.

Please describe a time when you let others participate in and support your work and finally achieve the expected goal.

Suppose you find that one of your workmates has done something immoral, what measures will you take to make this workmate correct his immoral behavior?

If the management wants to adjust the working procedures, it will be bad for your work. What measures will you take to persuade u management not to do so?

Please tell me about a time when one of your bosses always assigned you a job at the last minute. What measures have you taken to change the boss's working style?

I want to know how you make an employee take on more responsibilities or take on jobs that he thinks are difficult.

I don't know if you have ever encountered a situation in which department employees are unwilling to do their own work. What measures have you taken to change this situation?

Please tell me if you have any ideas to solve the problems in your department. How do you sell your ideas to your boss?

Tell me an experience: you introduced an unpopular idea to employees. What measures have you taken to reduce employees' aversion to this idea?

Describe an experience in which you had an ordinary employee. What methods did you take to improve his work efficiency?

Customer service work:

Service providers need to have a special attitude and psychological quality. This special mentality is embodied in: don't connect everything with right and wrong. Candidates who like to provide super services to internal and external customers must know and understand the needs of others. They strive to provide services that exceed the needs of customers. They can realize that without customers, there is no business; Without good service, there will be no repeat customers. They know how to deal with the relationship between providing super customer service and ensuring the prosperity of the company. The following questions can ask candidates about their understanding and service ability to serve others.

Tell me about a time when you made a very dissatisfied customer change his mind. What's the problem? How do you make customers change their minds?

Tell me about a time when you made personal sacrifices to achieve work-related goals.

What do you think is the relationship between quality and customer service?

Many people put the focus of customer service on handling customer complaints. What do you think is wrong with this strategy?

Tell me about a problem you once encountered: a customer you handled asked to solve a conflict of interest with the company. How did you solve this contradiction?

What role does the company's policies and regulations play in customer service?

Please list four basic qualities that a good customer representative should possess. Why do you think these four basic qualities are important?

If the customer is completely wrong about what happened, how can you solve this problem?

Statistics show that among 19 customers, only 1 9 customers will complain, while other 18 people will never say anything if they are not satisfied, but they will never buy your products again. How can customer service representatives encourage silent customers to express their views?

If the customer is not satisfied,

What is the maximum dissatisfaction they can accept?

team awareness

Teamwork requires strong interpersonal skills and common sense. Many people who work in a team do not have these two qualities. As a result, they caused a lot of trouble and affected the productivity of the team. Having team work experience does not necessarily mean that he must be a good team member. You want to find a person who can not only drive others to achieve the same work goals, but also unite and cooperate with each other and have a high enthusiasm for the company. The following questions can help you evaluate these qualities of candidates.

What do you think is the most important feature of a good team manager? Why?

Please tell me about the most creative and challenging thing you have encountered in the background of team work? How do you encourage others and yourself to do this?

Can managers let employees do a job without any explanation? Why?

What do you like and dislike most about teamwork? Why?

Please tell me the most difficult thing you encountered as a team member. How to solve this difficulty? What role did you play in solving this difficulty?

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