1. Keep evidence of consumption in beauty salons, including payment vouchers, WeChat chat records, information of people involved in providing services, etc. If necessary, record and video the communication process. Consumers must pay attention to collecting evidence when protecting their legitimate rights and interests. Only when the evidence is conclusive and sufficient can they file a lawsuit and defend their legal rights by presenting evidence.
Second, you can negotiate a refund. If you encounter physical injury and need treatment, you should communicate with the beauty salon owner in time and pay the medical expenses first. If the patient is damaged in the diagnosis and treatment activities, and the medical institution or its medical staff is at fault, the medical institution shall be liable for compensation. Claim according to actual cost. If the average victim suffers personal injury, the compensation obligor shall compensate for the medical expenses and income reduced due to missed work, including all expenses such as medical expenses, missed work expenses, nursing expenses, transportation expenses, accommodation expenses, hospital food subsidies and necessary nutrition expenses.
3. If negotiation fails, you can complain to the health supervision office where the beauty salon is located that the beauty salon illegally provides medical beauty services without obtaining the qualifications of medical institutions and doctors, or you can complain to the industrial and commercial department about the illegal acts of fraud and false propaganda in the beauty salon. Note: Only illegal activities of beauty salons can be reported, and false reports cannot be made.
Four. You can also bring a lawsuit to the court and ask the beauty salon to bear the corresponding liability for compensation. Process of suing beauty salons in people's courts: 1. The parties shall submit the complaint and relevant evidence to the people's court with jurisdiction. 2. The people's court shall decide whether to accept the complaint within seven days after receiving it. 3. If the people's court decides to accept the case, it shall try, judge and execute it according to law. If the sentence is pronounced in court, it shall be served within ten days; If the verdict is pronounced regularly, the verdict will be issued immediately after the verdict is pronounced.